The Citizen Satisfaction Index (CSI): Evidence for a Four Basic Factor Model in a German Sample
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In this paper, the authors proposed a citizen satisfaction index (CSI) that combines 18 different scales with items derived from qualitative research and then reduces those items to a set of 21 questions.About:
This article is published in Cities.The article was published on 2013-04-01 and is currently open access. It has received 132 citations till now. The article focuses on the topics: Confirmatory factor analysis.read more
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Building a place brand from the bottom up: A case study from the United States
TL;DR: In this article, a qualitative approach to build a place brand from the bottom up, with wide participation from all members of the community, was presented, with a methodology based on place brand-building theory, charettes and in-depth interviews were conducted with local stakeholders.
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City ambassadorship and citizenship behaviours: Modelling resident behaviours that help cities grow
TL;DR: In this paper, the authors study residents' ambassadorship and citizenship behaviours and formulate a conceptual model that incorporates the antecedents of these behaviours and find that the perceived quality of the city's major attributes, including its activities, economy, nature, socialisation and transport positively affect resident satisfaction and identification.
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Attracting SIEs: Influence of SIE motivation on their location and employer decisions
Arnela Ceric,Heather J. Crawford +1 more
TL;DR: In this article, the authors explore individual, organisational and macro-level factors that impact on SIE choice of employer and location and suggest the use of location branding by city authorities and employer-of-choice strategy by organisations as strategic approaches in attracting and retaining SIEs.
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Using Polynomial Regression Analysis and Response Surface Methodology to Make a Stronger Case for Value Congruence in Place Marketing
TL;DR: This article used polynomial regression and response surface methodology in the context of place marketing and found that the perceived congruence of residents' own values and the values of stereotypical city inhabitants significantly affect residents' feelings about their own cities.
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Public parks in city branding: Perceptions of visitors vis-à-vis residents in Hong Kong
TL;DR: Wang et al. as discussed by the authors developed an approach to measure the potential of public parks as a theme of resource for city branding and revealed the weak familiarity and favourability of the city brand especially expressed by locals and potential visitors.
References
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Cutoff criteria for fit indexes in covariance structure analysis : Conventional criteria versus new alternatives
Li-tze Hu,Peter M. Bentler +1 more
TL;DR: In this article, the adequacy of the conventional cutoff criteria and several new alternatives for various fit indexes used to evaluate model fit in practice were examined, and the results suggest that, for the ML method, a cutoff value close to.95 for TLI, BL89, CFI, RNI, and G...
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Alternative Ways of Assessing Model Fit
Michael W. Browne,Robert Cudeck +1 more
TL;DR: In this paper, two types of error involved in fitting a model are considered, error of approximation and error of fit, where the first involves the fit of the model, and the second involves the model's shape.
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Conceptualizing, measuring, and managing customer-based brand equity
TL;DR: In this article, a conceptual model of brand equity from the perspective of the individual consumer is presented, which is defined as the differential effect of brand knowledge on consumers' perceptions of the brand.
Image of the city
Abstract: What does the city's form actually mean to the people who live there? What can the city planner do to make the city's image more vivid and memorable to the city dweller? To answer these questions, Mr. Lynch, supported by studies of Los Angeles, Boston, and Jersey City, formulates a new criterion -- imageability -- and shows its potential value as a guide for the building and rebuilding of cities. The wide scope of this study leads to an original and vital method for the evaluation of city form. The architect, the planner, and certainly the city dweller will all want to read this book.
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The Image of the City
TL;DR: In this article, Lynch, supported by studies of Los Angeles, Boston, and Jersey City, formulates a new criterion -imageability -and shows its potential value as a guide for the building and rebuilding of cities.