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Journal ArticleDOI

The Effects of CSR Activities on Firms Financial Performance : Investigating in terms of CSR Development Stages

Jae Mee Yoo, +1 more
- 31 Jul 2013 - 
- Vol. 8, Iss: 12, pp 414-418
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TLDR
In this paper, the authors investigated how the way a company designs and implements its CSR (Corporate Social Responsibility) activities influence CSR performance and the presence of an exclusive CSR team in firms to examine the effect of CSR implementation process on firm's financial performance.
Abstract
This paper investigates how the way a company designs and implements its CSR (Corporate Social Responsibility) activities influence CSR performance. It focuses on the presence of an exclusive CSR team in firms to examine the effect of CSR implementation process on firm’s financial performance. The way of building a team can reflect how a company designs and carries out CSR programs in organizations. There seems to be little attention on investigating the effect of CSR in terms of CSR implementation and development stages in organizations so far. This study employs the concepts of CSR development stages and the theory on the relationship between job characteristics and employees’ performance. The result shows that the CSR’s effect on financial performance is greater when the CSR implementation is more developed in an organization; the effects of CSR activities are greater with an exclusive CSR team than without it. Firms’ supports for CSR enable developing the concept of CSR and building an exclusive CSR team. The members of CSR team perceive their job characteristics more clearly after belonging to a team, which facilitates improvement of the employees, and consequently firms’ performance.

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An exploration of csr development in heritage tourism

TL;DR: In this article, the authors explore the consolidative model of CSR, mainly via employees' but also via visitors' viewpoints in a large heritage tourism organisation, and locates the organisation within the broad 3 phase-model and notes that differing parts of the organisation may be at different stages.
References
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Journal ArticleDOI

Motivation through the Design of Work: Test of a Theory.

TL;DR: In this paper, a model is proposed that specifies the conditions under which individuals will become internally motivated to perform effectively on their jobs, focusing on the interaction among three classes of variables: (a) the psychological states of employees that must be present for internally motivated work behavior to develop; (b) the characteristics of jobs that can create these psychological states; and (c) the attributes of individuals that determine how positively a person will respond to a complex and challenging job.
Journal ArticleDOI

Antecedents and consequences of employee engagement

TL;DR: In this paper, the antecedents and consequences of job and organization engagement based on social exchange theory were studied. But, the authors did not consider the relationship between job and organizational engagement.
Journal ArticleDOI

What We Know and Don't Know About Corporate Social Responsibility: A Review and Research Agenda

TL;DR: In this article, the authors review the corporate social responsibility literature based on 588 journal articles and 102 books and book chapters and offer a multilevel and multidisciplinary theoretical framework that synthesizes and integrates the literature at the institutional, organizational, and individual levels of analysis.
Posted Content

Corporate Social Responsibility, Customer Satisfaction, and Market Value

TL;DR: In this paper, the authors developed and tested a conceptual framework, which predicts that customer satisfaction partially mediates the relationship between CSR and firm market value (i.e., Tobin's q and stock return), and corporate abilities (innovativeness capability and product quality) moderate the financial returns to CSR, and these moderated relationships are mediated by customer satisfaction.
Journal ArticleDOI

Doing Better at Doing Good: When, Why, and How Consumers Respond to Corporate Social Initiatives:

TL;DR: In this paper, a more complex, contingent model of consumer responses to corporate social responsibility (CSR) initiatives is proposed, which can help guide companies in not only formulating and implementing their CSR initiatives, but also measuring the effectiveness of these initiatives.
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