The Enterprise System Experience— From Adoption to Success
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Cites background or methods from "The Enterprise System Experience— F..."
...A process theory approach (Markus and Tanis, 2000) was used to classify the CSFs identified....
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...It identifies the CSFs in ERP implementation, categorizes them into the respective phases in the ERP life cycle model proposed by Markus and Tanis (2000), and discusses the importance of these factors in ERP implementation....
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...In this phase, the errors of prior causes can be felt, typically in the form of reduced productivity or business disruption (Markus and Tanis, 2000)....
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...Theoretical framework A process theory approach (Markus and Tanis, 2000) was used to classify the CSFs identified....
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...Markus and Tanis (2000) identified the following four phases in an ERP life cyle: (1) chartering ± decisions defining the business case and solution constraints; (2) project ± getting system and end users up and running; (3) shakedown ± stabilizing, eliminating `̀ bugs'', getting to normal…...
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