The impact of destination source credibility on destination satisfaction: The mediating effects of destination attachment and destination image

doi:10.1016/J.TOURMAN.2012.09.007

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The impact of destination source credibility on destination satisfaction: The mediating effects of destination attachment and destination image

Journal Article•DOI•

The impact of destination source credibility on destination satisfaction: The mediating effects of destination attachment and destination image

Sou Veasna¹, Wann-Yih Wu¹, Wann-Yih Wu², Chu-Hsin Huang¹•Institutions (2)

National Cheng Kung University¹, Chinese Culture University²

01 Jun 2013-Tourism Management (Pergamon)-Vol. 36, pp 511-526

TL;DR: In this paper, a comprehensive theoretical model for destination branding that borrows the concepts of brand credibility, brand image, brand attachment, and satisfaction was developed and tested for a sample of 398 international tourists visiting a famous world heritage tourism destination (Angkor Wat) and a famous skyscraper (Taipei 101).

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About: This article is published in Tourism Management.The article was published on 2013-06-01. It has received 298 citations till now. The article focuses on the topics: Tourism.

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Journal Article•DOI•

Exploring Consumer Behavior in Virtual Reality Tourism Using an Extended Stimulus-Organism-Response Model:

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Myung Ja Kim¹, Choong-Ki Lee¹, Timothy Jung²•Institutions (2)

Kyung Hee University¹, Manchester Metropolitan University²

01 Feb 2020-Journal of Travel Research

TL;DR: In this paper, the authors conducted a study on what factors make consumers visit destinations presented by virtual reality (VR) and found that VR is an emerging technology in tourism, but little research has been conducted on the factors that drive people to VR.

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Abstract: Although virtual reality (VR) is an emerging technology in tourism, little research has been conducted on what factors make consumers visit destinations presented by VR. To address this gap in the ...

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439 citations

Cites background from "The impact of destination source cr..."

...Scholars and tourism marketers have shown interest in building an integrated model of attachment to tourism destinations and studying its link to behavioral intention (e.g., Prayag and Ryan 2012; Ramkissoon, Graham Smith, and Weiler 2013; Veasna, Wu, and Huang 2013)....
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Journal Article•DOI•

The Impact of Memorable Tourism Experiences on Loyalty Behaviors: The Mediating Effects of Destination Image and Satisfaction

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Jong-Hyeong Kim¹•Institutions (1)

Sun Yat-sen University¹

01 Sep 2018-Journal of Travel Research

TL;DR: This article developed a theoretical model of the effect of memorable tourism experiences (MTEs) on behavioral intentions by examining the structural relationships between destination image (DI) and destination experience (DI).

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Abstract: The current study develops a theoretical model of the effect of memorable tourism experiences (MTEs) on behavioral intentions by examining the structural relationships between destination image (DI...

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293 citations

Cites background or methods from "The impact of destination source cr..."

...In the literature, cognitive images have received substantial attention from researchers for their ability to characterize a destination (e.g., Tasci and Gartner 2007; Prayag and Ryan 2012; Veasna, Wu, and Huang 2013)....
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...…all been found to have significant influences on loyalty (Barnes, Mattsson, and Sørensen 2016; Cevdet Altunel and Erkut 2015; C.-F. Chen and Chen 2010; Chi 2012; Hui, Wan, and Ho 2007; J.-H. Kim and Ritchie 2014; J.-H. Kim, Ritchie, and Tung 2010; Prayag and Ryan 2012; Veasna, Wu, and Huang 2013)....
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...…of a destination, which is an outcome of MTEs, is discussed in the literature as an antecedent of tourist satisfaction and future behavioral intentions, such as revisit and WOM publicity intentions (Assaker and Hallak 2013; B. Lee, Lee, and Lee 2014; Veasna, Wu, and Huang 2013; Zhang et al. 2014)....
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...Overall satisfaction was measured using three items that were adapted from Veasna, Wu, and Huang (2013): “I am satisfied with this travel experience”; “I feel that this tourism experience is enjoyable”; and “I feel that this travel experience is pleasant.”...
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Journal Article•DOI•

A Literature Review of Word of Mouth and Electronic Word of Mouth: Implications for Consumer Behavior

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Nuria Huete-Alcocer¹•Institutions (1)

University of Castilla–La Mancha¹

25 Jul 2017-Frontiers in Psychology

TL;DR: The relevant literature is reviewed, analyzing the impact of traditional WOM and eWOM in the field of consumer behavior and highlighting the main differences between the two types of recommendations, with a view to contributing to a better understanding of the potential of both.

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Abstract: The rise and spread of the Internet has led to the emergence of a new form of word of mouth (WOM): electronic word of mouth (eWOM), considered one of the most influential informal media among consumers, businesses, and the population at large. Drawing on these ideas, this paper reviews the relevant literature, analyzing the impact of traditional WOM and eWOM in the field of consumer behavior and highlighting the main differences between the two types of recommendations, with a view to contributing to a better understanding of the potential of both.

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216 citations

Cites background from "The impact of destination source cr..."

...…as an information source (Cheung and Thadani, 2012; Hussain et al., 2017), since it can influence consumers’ attitudes toward products or services (Veasna et al., 2013), for example, with regard to the purchase of tourism services, which are considered to be high-risk (Sotiriadis and Van Zyl,…...
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Journal Article•DOI•

Mediating Effects of Place Attachment and Satisfaction on the Relationship between Tourists’ Emotions and Intention to Recommend:

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Sameer Hosany¹, Girish Prayag², Robert van der Veen³, Songshan (Sam) Huang⁴, Siripan Deesilatham⁵ - Show less +1 more•Institutions (5)

Royal Holloway, University of London¹, University of Canterbury², Oxford Brookes University³, University of South Australia⁴, University of the Thai Chamber of Commerce⁵

01 Nov 2017-Journal of Travel Research

TL;DR: In this paper, a model based on the developmental theory of place attachment was developed to consider the influence of tourists' emotions on place attachment and the mediating effects of satisfact...

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Abstract: This study develops a model based on the developmental theory of place attachment. The model considers the influence of tourists’ emotions on place attachment and the mediating effects of satisfact...

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208 citations

Cites background or methods from "The impact of destination source cr..."

...In this study, we extend existing research (e.g., Chen and Phou 2013; Prayag and Ryan 2012; Veasna, Wu, and Huang 2013; Yüksel, Yüksel, and Bilim 2010) and hypothesize emotions as determinants of place attachment....
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...Prior studies in tourism (e.g., Prayag and Ryan 2012; Veasna, Wu, and Huang 2013; Yüksel, Yüksel, and Bilim 2010) fail to consider the mediating effects of place attachment....
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...…either an antecedent (Chen and Phou 2013; Lee, Kyle, and Scott 2012; Su, Cheng, and Huang 2011; Zenker and Rütter 2014) or outcome of place attachment (Hwang, Lee, and Chen 2005; Prayag and Ryan 2012; Ramkissoon, Smith, and Weiler 2013; Veasna, Wu, and Huang 2013; Yüksel, Yüksel, and Bilim 2010)....
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...Place attachment has been studied extensively in tourism (e.g., Hou, Lin, and Morais 2005; Gross and Brown 2008; Lee, Kyle, and Scott 2012; Prayag and Ryan 2012; Ramkissoon, Smith, and Weiler 2013; Yüksel, Yüksel, and Bilim 2010; Veasna, Wu, and Huang 2013)....
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Journal Article•DOI•

The influence of social media in creating expectations. An empirical study for a tourist destination

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Yeamduan Narangajavana¹, Luis J. Callarisa Fiol¹, Miguel Ángel Moliner Tena¹, Rosa María Rodríguez Artola¹, Javier Sánchez García¹ - Show less +1 more•Institutions (1)

James I University¹

01 Jul 2017-Annals of Tourism Research

TL;DR: In this paper, the authors investigated the causes underlying the use of user-generated contents (UGC) to receive tourist information and its effect on tourists' expectations and found that when users receive UGC related to tourist destinations, they will create expectations about the destination by placing their trust in the contents received.

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191 citations

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