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The Media Equation: How People Treat Computers, Television, and New Media Like Real People and Places

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TLDR
This chapter discusses the media equation, which describes the role media and personality play in the development of a person's identity and aims at clarifying these roles.
Abstract
Part I. Introduction: 1. The media equation Part II. Media and Manners: 2. Politeness 3. Interpersonal distance 4. Flattery 5. Judging others and ourselves Part III. Media and Personality: 6. Personality of characters 7. Personality of interfaces 8. Imitating a personality Part IV. Media and emotion: 9. Good versus bad 10. Negativity 11. Arousal Part V. Media and Social Roles: 12. Specialists 13. Teammates 14. Gender 15. Voices 16. Source orientation Part VI. Media and Form: 17. Image size 18. Fidelity 19. Synchrony 20. Motion 21. Scene changes 22. Subliminal images Part VII. Final Words: 23. Conclusions about the media equation References.

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Persuasive Technology: Using Computers to Change What We Think and Do

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At the Heart of It All: The Concept of Presence

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Trust in Automation: Designing for Appropriate Reliance

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Toward a mechanistic psychology of dialogue

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Journal ArticleDOI

Machines and Mindlessness: Social Responses to Computers

TL;DR: Langer as discussed by the authors reviewed a series of experimental studies that demonstrate that individuals mindlessly apply social rules and expecta-tions to computers and demonstrate that people exhibit overlearned social behaviors such as politeness and reciprocity toward comput-ers.