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Journal ArticleDOI

The staff workplace and the quality and outcome of substance abuse treatment.

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TLDR
The study examined the connection between the staff work environment and staff members' beliefs about treatment, the quality of the treatment environment, patients' involvement in treatment and self-help activities, and patients' improvement during treatment.
Abstract
Objective: The study examined the connection between the staff work environment and staff members' beliefs about treatment, the quality of the treatment environment, patients' involvement in treatment and self-help activities, and patients' improvement during treatment. Method: Patient care staff (N = 329) in 15 substance abuse treatment programs reported on the characteristics of their work environment and on their beliefs and treatment orientations about substance abuse. Patients in these programs (N = 3,228) reported on the treatment environment, their participation in treatment and self-help activities, and their treatment goals, confidence in achieving these goals, and coping skills at intake to and discharge from treatment. Results: Staff in supportive and goal-directed work environments were more likely to espouse disease model beliefs and a 12-step orientation toward substance abuse treatment. These work environments were associated with more supportive and goal-directed treatment environments. Pa...

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"Burnout" and substance user treatment: the phenomenon and the administrator-clinician's experience.

TL;DR: “Burnout” adversely effects substance user treatment and other human service interventions, with increased absenteeism and job turnover, and it appears to be helped with a variety of methods, including diversity of supports and interests.
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The Dynamics of a Prison-Based Therapeutic Community for Women Offenders: Retention, Completion, and Outcomes

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Relating counselor attributes to client engagement in England

TL;DR: Standardized assessments of treatment structure, process, and performance used across therapeutic settings and national boundaries show there is generalizability in the pattern of clinical dynamics, including the relationships between organizational functioning and quality of services.
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The Impact of Work Resources on Job Stress among Correctional Treatment Staff.

TL;DR: In an exploratory study of the relationship between resources in the work environment and job stress, correctional treatment staff members reporting quality personal relationships in work environment also experienced fewer stressors at work as discussed by the authors.
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Measurement-based management of mental health quality and access in VHA: SAIL mental health domain.

TL;DR: The development of a Mental Health Domain to track accessibility and quality of mental health care in the United States Veterans Health Administration as part of a broad-based performance measurement system is outlined.
References
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The performance of intensive care units: does good management make a difference?

TL;DR: In this paper, the authors examined the factors associated with risk-adjusted mortality, risk adjusted average length of stay, nurse turnover, evaluated technical quality of care, and evaluated ability to meet family member needs.
Journal Article

Assessing the impact of continuous quality improvement/total quality management: concept versus implementation.

TL;DR: A participative, flexible, risk-taking organizational culture was significantly related to quality improvement implementation and was positively associated with greater perceived patient outcomes and human resource development.
Book

Alcoholism Treatment: Context, Process, and Outcome

TL;DR: Evaluating and improving alcoholism treatment programsObjectives, methods, and assessment of treatment implementation Short-term outcome and patient prognosis Gender and marital status in treatment and outcome.
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The staff work environment is an important component of the substance abuse treatment system.