Journal ArticleDOI
Tourist Experiences of Guided Culinary Tours: The Case of Istanbul
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In this article, the authors investigated the culinary experiences of tourists visiting Istanbul, Turkey, using a qualitative case study method utilizing user-generated content by analyzing user-selected content and analyzing user reviews.Abstract:
The aim of this study is to investigate the culinary experiences of tourists visiting Istanbul, Turkey. This study adopted a qualitative case study method utilizing user-generated content by analyz...read more
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A conceptual framework of the service delivery system design for hospitality firms in the (post-)viral world: The role of service robots
TL;DR: In this article, a conceptual framework of the service delivery system design for hospitality firms in the post-viral world is developed, which includes resource-based view, value chain analysis, stakeholder theory, PESTEL analysis, positioning strategy, and service delivery systems design.
Journal ArticleDOI
Exploring the components of meal-sharing experiences with local foods: a netnography approach
TL;DR: In this article, the components of meal-sharing experiences with local foods of international travellers are explored and ascertain the component of meal sharing experiences with the local food of international travelers. And they offer insights into the factors influencing local food...
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Understanding food experience in sharing-economy platforms: insights from Eatwith and Withlocals
Ozan Atsız,İbrahim Çifçi,Rob Law +2 more
TL;DR: In this article, the authors identify and determine the dimensions of food experience using user-generated content on two sharing-economy websites as well as to offer insights into factors affecting food tou...
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Robots as restaurant employees - A double-barrelled detective story
TL;DR: In this paper, the authors evaluated the perceptions of Turkish restaurant managers and customers towards service robots and found that customers have mostly positive attitudes towards robots while managers were mostly negative, however, respondents agreed that robots improve service quality.
References
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Journal ArticleDOI
The measurement of observer agreement for categorical data
J. R. Landis,Gary G. Koch +1 more
TL;DR: A general statistical methodology for the analysis of multivariate categorical data arising from observer reliability studies is presented and tests for interobserver bias are presented in terms of first-order marginal homogeneity and measures of interob server agreement are developed as generalized kappa-type statistics.
Book
The Discovery of Grounded Theory
TL;DR: In this paper, the discovery of grounded theory is discussed and grounded theory can be found in the form of a grounded theory discovery problem, where the root cause of the problem is identified.
Journal ArticleDOI
Research design: qualitative, quantitative, and mixed methods approaches
TL;DR: In this article, a nova edicao do conhecido livro sobre metodologia de pesquisa de Creswell is presented, e uma obra excelente de referencia for cursos introdutorios de metodology-de-pisa em programas de pos-graduacao.
Journal ArticleDOI
Authenticity and commoditization in tourism.
TL;DR: In this article, three basic assumptions, common in the literature on tourism, regarding "commoditization", "staged authenticity" and the inability of tourists to have authentic experiences are re-examined.
Journal ArticleDOI
Towards a structural model of the tourist experience: an illustration from food experiences in tourism.
Shuai Quan,Ning Wang +1 more
TL;DR: In this article, the authors tried to build a conceptual model, in which both dimension of the tourist experience are integrated as a structured and interrelated whole, and the position and role of each experiential component such as eating, sleeping, transportation and so on in tourism can be more clearly understood in terms of this model.