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Journal ArticleDOI

Towards a more accessible e-government in Jordan: an evaluation study of visually impaired users and Web developers

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TLDR
Improving awareness, training developers and users, and developing formal guidelines of Web accessibility are needed to enable visually impaired and blind users in accessing e-government sites and their services.
Abstract
Accessibility of e-government services is a key issue for people with disabilities. E-government services can significantly save lot of their effort and provide them with lot of easy to reach services. Yet, accessibility of e-government websites is still under-explored topic in Jordan. In order to understand the accessibility of e-government websites and its problems, this study evaluates a set of e-government websites using 20 blind and visually impaired volunteers and at the same time conducts a survey on e-government websites developers. The results from e-government websites accessibility evaluation are compared with expert's review. For both the evaluation and the survey we used a set of accessibility guidelines developed by W3C [i.e. Web Content Accessibility Guidelines WCAG 2.0], Section 508 of the US Rehabilitation Act Amendments of 1998, and other literature review. In order to evaluate a reasonable number of e-government Web sites, a set of common e-government websites visited by the blind community were identified and a set of specific common tasks to test were defined. The analysis of the research results revealed a serious weakness in understanding, adopting and implementing Web accessibility guidelines throughout nearly all Jordanian e-government websites. Improving awareness, training developers and users, and developing formal guidelines of Web accessibility are needed to enable visually impaired and blind users in accessing e-government Web sites and their services. Further research analysis discusses and identifies key areas in which e-government accessibility can be enhanced.

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Citations
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Web Accessibility Evaluation of Government Websites for People with Disabilities in Turkey

TL;DR: Evaluated e-Government websites in Turkey by people disabilities based on the Web Content Accessibility Guidelines (WCAG) 1.0 and 2.0 indicate that the prevalent priority-1 accessibility barriers identified were related to the absence of text equivalents for non-text elements and the failure of the static equivalents for dynamic content to get updated when the dynamic content changes.
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Cultivating travellers' revisit intention to e-tourism service: the moderating effect of website interactivity

TL;DR: The findings of this study indicate that the mission of excellence in travel services will be an important strategy in e-tourism website design and it is important that governments adopt a knowledge-sharing culture in their relationship strategy by developing a competence for building long-term relationships with tourists.
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Evaluation of a university website's usability for visually impaired students

TL;DR: According to the test results, finding final exam dates on the academic calendar posed major difficulties, and accessing the course schedule web page was the task that required the most time.
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ISAB: Integrated Indoor Navigation System for the Blind

TL;DR: This paper presents an innovative approach to the precise indoor navigation challenge for the blind individuals using a multi-tier solution with the help of an intuitive smartphone interface and demonstrates the high accuracy of the proposed system to reach an object with accuracy up to 10 cm.
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Ensuring accessibility of electronic information resources for visually impaired people : the need to clarify concepts such as visually impaired

TL;DR: The paper attempts to address the lack of in-depth definitions of terms such as visually impaired, blind, partially sighted, etc that has been noted in the literature indexed by two major Library and Information Science (LIS) databases.
References
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Journal ArticleDOI

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TL;DR: This study compared the effectiveness of concurrent and retrospective data for revealing the human decision making process and found that the concurrent protocol analysis method outperformed the retrospective method.
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