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Journal ArticleDOI

Trust and distrust in open source software development

01 Sep 2013-Journal of Computer Information Systems (International Association for Computer Information Systems)-Vol. 54, Iss: 1, pp 84-93
TL;DR: The findings indicate that cooperative norms and effective communication engender trust, whereas an accreditation mechanism eliminates distrust, which positively influences developers' intention to continue participating, whereas distrust negatively influences it.
Abstract: Few open source software (OSS) projects have been great success stories. One reason for this is project stagnation after developers quit their projects. This fact has motivated researchers to examine the factors that influence developers' intention to continue their participation. One factor is trust among developers. The effects of trust on developers' intention to remain with their projects have been studied. However, little is known about its conceptual counterpart, distrust. This dearth of knowledge motivates our research. First, we studied what OSS project features affect trust and distrust among developers. Second, we examined how trust and distrust influence developers' intention to continue participating. We tested our hypotheses with 451 data points from an online survey. Our findings indicate that cooperative norms and effective communication engender trust, whereas an accreditation mechanism eliminates distrust. Additionally, trust positively influences their intention to continue participating...
Citations
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Journal Article
TL;DR: How employees’ trust and distrust judgements are shaped, in part, by managerial actions and policies relating to quality of communication and job security is highlighted and emphasise how, when employees are distrustful, differing practice interventions may be needed to reduce distrust than those used to build trust.
Abstract: This paper provides an empirical test of whether trust and distrust can co-exist in the mind of an employee. Two interrelated questions are considered: firstly, whether trust and distrust judgements are ‘symmetrical’ or whether they can occur ‘simultaneously’ as separate constructs; and, secondly, whether trust and distrust judgements entail the same or conceptually different expectations as revealed in their expressions and anticipated manifestations. Using a concurrent mixed-method design incorporating a structured card sort and in-depth interviews, data were collected from 56 participants in two organisations. The card sort findings offer little support for the co-existence of trust and distrust, but suggest they could be separate constructs. Interview data indicates that participants do perceive trust and distrust as entailing different sets of expectations and having different manifestations, providing some support for the ‘separate constructs’ thesis. We also find evidence of two new combinations of weak levels of trust and distrust not previously specified. The findings highlight how employees’ trust and distrust judgements are shaped, in part, by managerial actions and policies relating to quality of communication and job security. They also emphasise how, when employees are distrustful, differing practice interventions may be needed to reduce distrust than those used build trust. Acknowledgement The authors would like to thank the Editor and anonymous reviewers for their very helpful suggestions.

210 citations

MonographDOI
25 Jan 2019
TL;DR: This thesis approaches the phenomenon of open source software from a managerial and organisational point of view and studies commercialisation aspects a slightly narrower sense.
Abstract: This thesis approaches the phenomenon of open source software (OSS) from a managerial and organisational point of view. In a slightly narrower sense, this thesis studies commercialisation aspects a ...

27 citations

Journal ArticleDOI
TL;DR: The results show that trust factors have a positive effect on system trust and system trust to be effective in increasing adopters attitudes and intentions and provide several managerial implications for organizations as well as enterprise open source vendors.

13 citations

Journal ArticleDOI
TL;DR: It is found that followership can affect code reuse, but the effect depends on the nature of the follower (developer or observer), which suggests that followerships is important for code reuse in OSS because it enables participants to learn, and learning promotes code reuse.
Abstract: Code reuse is fundamental to the development of open-source software (OSS). Therefore, understanding how and why it occurs is important. To date, researchers have examined code reuse in OSS largely from the perspective of leaders. We show why followers must be considered as well. “Followers” are people who have had previous contacts with an individual from another project and who continue to associate with him or her. We consider two types of followers: developers (those directly involved in software development) and observers (those indirectly involved in it). We conduct a series of empirical investigations by using a longitudinal dataset of OSS projects hosted in GitHub, along with a survey and qualitative data. We find that followership can affect code reuse, but the effect depends on the nature of the follower (developer or observer). Overall, our study suggests that followership is important for code reuse in OSS because it enables participants to learn, and learning promotes code reuse.

8 citations


Cites background from "Trust and distrust in open source s..."

  • ...The multicollinearity in the stated results should not be a problem because no VIF calculations exceed 5.0, and the CI value is 24.838 (Ho and Richardson 2013)....

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Journal ArticleDOI
TL;DR: A trust framework, which has been developed from an end-user perspective, is proposed as a model for addressing relevant issues within online research data services and tools.
Abstract: There is worldwide interest in the potential of open science to increase the quality, impact, and benefits of science and research More recently, attention has been focused on aspects such as transparency, quality, and provenance, particularly in regard to data For industry, citizens, and other researchers to participate in the open science agenda, further work needs to be undertaken to establish trust in research environments Based on a critical review of the literature, this paper examines the issue of trust in an open science environment, using virtual laboratories as the focus for discussion A trust framework, which has been developed from an end-user perspective, is proposed as a model for addressing relevant issues within online research data services and tools

7 citations


Cites background from "Trust and distrust in open source s..."

  • ...Many open source software projects and platforms have an accreditation process to verify the qualifications of candidate developers before contributions are accepted [34]....

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References
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Journal ArticleDOI
TL;DR: In this paper, a definition of trust and a model of its antecedents and outcomes are presented, which integrate research from multiple disciplines and differentiate trust from similar constructs, and several research propositions based on the model are presented.
Abstract: Scholars in various disciplines have considered the causes, nature, and effects of trust. Prior approaches to studying trust are considered, including characteristics of the trustor, the trustee, and the role of risk. A definition of trust and a model of its antecedents and outcomes are presented, which integrate research from multiple disciplines and differentiate trust from similar constructs. Several research propositions based on the model are presented.

16,559 citations

Journal ArticleDOI
TL;DR: In this paper, the authors addressed the nature and functioning of relationships of interpersonal trust among managers and professionals in organizations, the factors influencing trust's development, and the implications of trust for behavior and performance.
Abstract: This study addressed the nature and functioning of relationships of interpersonal trust among managers and professionals in organizations, the factors influencing trust's development, and the implications of trust for behavior and performance Theoretical foundations were drawn from the sociological literature on trust and the social-psychological literature on trust in close relationships An initial test of the proposed theoretical framework was conducted in a field setting with 194 managers and professionals

6,473 citations


"Trust and distrust in open source s..." refers background in this paper

  • ...Thus, frequent communication results in goodwill trust [20]....

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  • ...McAllister [20] argued that there are two bases of trust: cognitive trust is the confidence an individual has in another person’s competence and reliability; affective trust is the confidence an individual has in another person, based on feelings generated by the level of concern and care this person demonstrates....

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  • ...Cognitive trust arises from confidence in another person’s competence and reliability [20]....

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  • ...Affective trust, relating to personal emotions, is engendered by feelings generated by the level of concern and care a person demonstrates [20]....

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Journal ArticleDOI
TL;DR: In this article, the authors examine the notion of confidence in partner cooperation in alliances and suggest that it comes from two distinct sources: trust and control, and make the argument that their relationship is of a supplementary character in generating confidence.
Abstract: Strategic alliances have been recognized as arenas with potential for opportunistic behavior by partners. Hence, a firm needs to have an adequate level of confidence in its partner's cooperative behavior. In this article we examine the notion of confidence in partner cooperation in alliances and suggest that it comes from two distinct sources: trust and control. We make the argument that trust and control are parallel concepts and that their relationship is of a supplementary character in generating confidence. In addition, we suggest that control mechanisms have an impact on trust level and that the trust level moderates the effect of control mechanisms in determining the control level. Finally, we discuss various ways to build trust within strategic alliances and important alliance control mechanisms.

3,262 citations


"Trust and distrust in open source s..." refers background in this paper

  • ...They share information and exchange resources, leading to more frequent interactions [6]....

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Journal ArticleDOI
TL;DR: The chapter concludes by examining some of the psychological, social, and institutional barriers to the production of trust, and describes different forms of trust found in organizations, and the antecedent conditions that produce them.
Abstract: Scholarly interest in the study of trust and distrust in organizations has grown dramatically over the past five years. This interest has been fueled, at least in part, by accumulating evidence that trust has a number of important benefits for organizations and their members. A primary aim of this review is to assess the state of this rapidly growing literature. The review examines recent progress in conceptualizing trust and distrust in organizational theory, and also summarizes evidence regarding the myriad benefits of trust within organizational systems. The review also describes different forms of trust found in organizations, and the antecedent conditions that produce them. Although the benefits of trust are well-documented, creating and sustaining trust is often difficult. Accordingly, the chapter concludes by examining some of the psychological, social, and institutional barriers to the production of trust. CONTENTS

3,037 citations


"Trust and distrust in open source s..." refers background in this paper

  • ...motives that drive the behavior of others [15]....

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