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Trust in E-services: Technologies, Practices and Challenges
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Trust in E-Services: Technologies, Practices and Challenges provides an overview of e-service trust issues, including: definitions, constructs, and relationships with other research topics such as security, privacy, reputation, and risk.Abstract:
The tremendous growth of the Internet is successfully making a variety of e-services a part of citizens everyday life. E-services such as: Web-banking, Web shopping, e-learning, e-healthcare, and e-government, are available in most countries around the world. Trust in E-Services: Technologies, Practices and Challenges provides an overview of e-service trust issues, including: definitions, constructs, and relationships with other research topics such as security, privacy, reputation, and risk. Trust in E-Services: Technologies, Practices and Challenges introduces and discusses the existing trust platforms and management tools such as trust evaluation, reasoning approaches, and mechanisms for e-services. This book also offers contributions from researchers and practitioners with real-life experience and practice on how to build a trust environment for e-government services.read more
Citations
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Book ChapterDOI
Trust Metrics in Recommender Systems
Paolo Massa,Paolo Avesani +1 more
TL;DR: This work proposes the use of a trust metric, an algorithm able to propagate trust over the trust network in order to find users that can be trusted by the active user, so that trust is able to alleviate the cold start problem and other weaknesses that beset Collaborative Filtering Recommender Systems.
Proceedings ArticleDOI
Recommendations in Signed Social Networks
TL;DR: This work provides a principled and mathematical approach to exploit signed social networks for recommendation, and proposes a model, RecSSN, to leverage positive and negative links insigned social networks.
Journal ArticleDOI
Integrating trust measures in multiagent systems
TL;DR: A new trust reputation model is introduced that considers, from a mathematical viewpoint, the interdependence among all the trust measures computed in the systems and dynamically computes a parameter measuring the importance of the reliability with respect to the reputation.
Journal ArticleDOI
E-Services: Characteristics, Scope and Conceptual Strengths
TL;DR: The research purpose of the present article is to discuss the e-service concept, its strengths and scope, and thereby contribute to the general understanding and definition of the term.
Journal ArticleDOI
Trust measures for competitive agents
TL;DR: A trust model for a competitive agent is introduced, that considers both the aforementioned issues to combine reliability and reputation, dynamically adapting the coefficient that represents the percentage of importance the agent assigns to the reliability with respect to the reputation.