Understanding user requirements and preferences for a digital library Web portal
01 Dec 2010-International Journal on Digital Libraries (Springer-Verlag)-Vol. 11, Iss: 4, pp 225-238
TL;DR: The analysis conducted shed light on likely motivations for both participant usage and reluctance to use the services provided, leading to more informed decisions on how to refine, improve, and present Web portal services to their future users.
Abstract: This article reports the findings of a user study conducted in the context of the TELplus project to gain insights about user needs and preferences for the digital library services offered by The European Library Web portal. The user requirements collection for the Web portal was designed by adopting a comprehensive survey approach. This combined explicit user feedback with implicit usage data so as to provide a more in-depth analysis of user experience with the portal. The analysis conducted shed light on likely motivations for both participant usage and reluctance to use the services provided, leading to more informed decisions on how to refine, improve, and present Web portal services to their future users. The lessons learnt from this case study also contributed to the development of an integrated methodological framework which provided insights for the future design and evaluation of digital library Web portals and services.
Citations
More filters
Book•
30 Apr 2013
TL;DR: Learning Management Systems and Instructional Design: Best Practices in Online Education provides an overview on the connection between learning management systems and the variety of instructional design models and methods of course delivery as discussed by the authors.
Abstract: The technical resources, budgets, curriculum, and profile of the student body are all factors that play in implementing course design. Learning management systems administrate these aspects for the development of new methods for course delivery and corresponding instructional design.Learning Management Systems and Instructional Design: Best Practices in Online Education provides an overview on the connection between learning management systems and the variety of instructional design models and methods of course delivery. This book is a useful source for administrators, faculty, instructional designers, course developers, and businesses interested in the technological solutions and methods of online education.
76 citations
23 Nov 2009
TL;DR: This work focuses on not using computers -- ways not to use them, aspects of not using them, what not using they might mean, and what the authors might learn by examining non-use as seriously as they examine use.
Abstract: For many, an interest in Human-Computer Interaction is equivalent to an interest in usability. However, using computers is only one way of relating to them, and only one topic from which we can learn about interactions between people and technology. Here, we focus on not using computers – ways not to use them, aspects of not using them, what not using them might mean, and what we might learn by examining non-use as seriously as we examine use.
63 citations
01 May 2015
TL;DR: Whether faceted search improves the interactions between searchers and library catalogs and sheds light on ways that facets are used during a library search are clarified and the results indicate that most searchers were able to understand the concept of facets naturally and easily.
Abstract: Since the adoption of faceted search in a small number of academic libraries in 2006, faceted search interfaces have gained popularity in academic and public libraries. This article clarifies whether faceted search improves the interactions between searchers and library catalogs and sheds light on ways that facets are used during a library search. To study searchers' behaviors in natural situations, we collected from the servers a data set with more than 1.5 million useful search logs. Logs were parsed, statistically analyzed, and manually studied using visualization tools to gain a general understanding of how facets are used in the search process. A user experiment with 24 subjects was conducted to further understand contextual information, such as the searchers' motivations and perceptions. The results indicate that most searchers were able to understand the concept of facets naturally and easily. The faceted search was not able to shorten the search time but was able to improve the search accuracy. Facets were used more for open-ended tasks and difficult tasks that require more effort to learn, investigate, and explore. Overall, the results weaved a detailed "story" about the ways that people use facets and the ways that facets help people use library catalogs.
29 citations
23 Sep 2012
TL;DR: The paper outlines a taxonomy of intended users for this system and describes in detail the characteristics and requirements of these users for the facilitation and enhancement of their engagement with and use of textual and visual cultural artefacts.
Abstract: This paper presents research carried out in order to elicit user needs for the design and development of a digital library and research platform intended to enhance user engagement with cultural heritage collections. It outlines a range of user constituencies for this digital library. The paper outlines a taxonomy of intended users for this system and describes in detail the characteristics and requirements of these users for the facilitation and enhancement of their engagement with and use of textual and visual cultural artefacts.
20 citations
Cites background from "Understanding user requirements and..."
...Moreover, the consideration of previous user habits and practices is important for the design of a digital library or web portal [1] and familiar aspects of a new system should be highlighted in order to support users’ acceptance [13]....
[...]
...Besides explicit research studies on understanding user requirements [1] research on user acceptance in the context of digital libraries can provide useful information [16]....
[...]
Journal Article•
TL;DR: In this article, the authors present a taxonomy of intended users for this system and describe in detail the characteristics and requirements of these users for the facilitation and enhancement of their engagement with and use of textual and visual cultural artefacts.
Abstract: This paper presents research carried out in order to elicit user needs for the design and development of a digital library and research platform intended to enhance user engagement with cultural heritage collections. It outlines a range of user constituencies for this digital library. The paper outlines a taxonomy of intended users for this system and describes in detail the characteristics and requirements of these users for the facilitation and enhancement of their engagement with and use of textual and visual cultural artefacts.
19 citations
References
More filters
Book•
01 Jan 1993
TL;DR: This guide to the methods of usability engineering provides cost-effective methods that will help developers improve their user interfaces immediately and shows you how to avoid the four most frequently listed reasons for delay in software projects.
Abstract: From the Publisher:
Written by the author of the best-selling HyperText & HyperMedia, this book provides an excellent guide to the methods of usability engineering. Special features: emphasizes cost-effective methods that will help developers improve their user interfaces immediately, shows you how to avoid the four most frequently listed reasons for delay in software projects, provides step-by-step information about which methods to use at various stages during the development life cycle, and offers information on the unique issues relating to informational usability. You do not need to have previous knowledge of usability to implement the methods provided, yet all of the latest research is covered.
11,929 citations
"Understanding user requirements and..." refers background in this paper
...When a prototype of a Digital Library (DL) service is available, the effectiveness, efficiency, and/or satisfaction of the user experience with a particular interface is often carried out [23,25]....
[...]
23 Jul 2007
TL;DR: It is demonstrated that changes to search engine results can hinder re-finding, and a way to automatically detect repeat searches and predict repeat clicks is provided.
Abstract: People often repeat Web searches, both to find new information on topics they have previously explored and to re-find information they have seen in the past. The query associated with a repeat search may differ from the initial query but can nonetheless lead to clicks on the same results. This paper explores repeat search behavior through the analysis of a one-year Web query log of 114 anonymous users and a separate controlled survey of an additional 119 volunteers. Our study demonstrates that as many as 40% of all queries are re-finding queries. Re-finding appears to be an important behavior for search engines to explicitly support, and we explore how this can be done. We demonstrate that changes to search engine results can hinder re-finding, and provide a way to automatically detect repeat searches and predict repeat clicks.
336 citations
"Understanding user requirements and..." refers background in this paper
...[29], where the authors show how to combine two different streams of data, search query logs, and click-streams, to analyze re-finding behavior of a group of users under observation for a period of 1 year....
[...]
23 Nov 2009
TL;DR: In this paper, the authors focus on not using computers and examine ways not to use them, aspects of not using them, what not use them might mean, and what we might learn by examining non-use as seriously as we examine use.
Abstract: For many, an interest in Human-Computer Interaction is equivalent to an interest in usability. However, using computers is only one way of relating to them, and only one topic from which we can learn about interactions between people and technology. Here, we focus on not using computers -- ways not to use them, aspects of not using them, what not using them might mean, and what we might learn by examining non-use as seriously as we examine use.
289 citations
28 Jul 2003
TL;DR: Evidence is found that a subset of those users presented with terminological feedback do make effective use of it on a continuing basis of the AltaVista search engine.
Abstract: Although interactive query reformulation has been actively studied in the laboratory, little is known about the actual behavior of web searchers who are offered terminological feedback along with their search results We analyze log sessions for two groups of users interacting with variants of the AltaVista search engine - a baseline group given no terminological feedback and a feedback group to whom twelve refinement terms are offered along with the search results We examine uptake, refinement effectiveness, conditions of use, and refinement type preferences Although our measure of overall session "success" shows no difference between outcomes for the two groups, we find evidence that a subset of those users presented with terminological feedback do make effective use of it on a continuing basis
262 citations
"Understanding user requirements and..." refers background in this paper
...Examples of the complexity of these studies can be found in the following studies: [9,20,21]....
[...]