Unified Theory of Acceptance and Use of Technology: A Synthesis and the Road Ahead
Citations
543 citations
191 citations
176 citations
174 citations
Cites methods from "Unified Theory of Acceptance and Us..."
...This study deemed an integrated approach of “narrative review”, “citation reference search” and “meta-analysis” as appropriate to synthesise research findings from UTAUT2 based studies ( e.g., Dwivedi et al,, 2017; King & He, 2006; Venkatesh et al., 2016; Zhao et al., 2017)....
[...]
166 citations
Cites methods from "Unified Theory of Acceptance and Us..."
...The assessment of adoption potential at the feature level using the unified theory of acceptance and use of technology (UTAUT) and its extensions [24] for each affected sector may be performed once the technology has been developed and tested....
[...]
References
40,975 citations
"Unified Theory of Acceptance and Us..." refers background in this paper
...Note that we did not count studies that integrated TAM (Davis, 1989) and its updates (e.g., TAM3: Venkatesh & Bala, 2008) in this category but as general citations....
[...]
...Excludes studies that integrate with TAM/TAM2/TAM3....
[...]
...Summary of UTAUT Integrations Source Technology Dependent variable Theoretical foundation Role of UTAUT Other mechanisms Guo & Barnes (2011, 2012) Virtual world Purchase intention Motivation theory, transaction cost theory, and UTAUT Performance expectancy, effort expectancy, and social influences affect intention Perceived value, enjoyment, general achievement, and habit Hess et al. (2010) Online discussion forum Intention to use Equity-implementation model (Joshi, 1991) and UTAUT Main effects in UTAUT Perceived equity Hong et al. (2011) Agile IS User acceptance Tripartite model of attitude (e.g., Eagly & Chaiken, 1993), status quo bias, omission bias, and the availability heuristic Performance expectancy, effort expectancy, social influences, and facilitating conditions affect Intention Disconfirmation and satisfaction, comfort with change, habit, and personal innovativeness Kim et al. (2007) Portfolio of IT applications IT use IS success model (DeLone & McLean, 1992) and UTAUT Performance expectancy and social influences affect IT utilization User satisfaction affects IT use Lian & Yen (2014) Online shopping User acceptance Innovation resistance theory and UTAUT Main effects of UTAUT as the drivers of online shopping acceptance Usage, value, risk, image, and tradition as the barriers of online shopping acceptance Miltgen, Popovic, & Oliveira (2013) Biometrics User acceptance Technology acceptance model (TAM), diffusion of innovations (DOI), and UTAUT Social influences and facilitating conditions affect user acceptance Innovativeness and compatibility from DOI, perceived usefulness and perceived ease of use from TAM, trust, privacy concern, and perceived risks Oliveira, Faria, Thomas, & Popovic (2014) Mobile banking User adoption Task-technology fit theory (TTF), initial trust model, and UTAUT Main effects of UTAUT and the moderating effects of age and gender Task-technology fit affects performance expectancy and adoption intention, environmental factors and performance expectancy affect initial trust that in turn influences adoption intention Pramatari & Theotokis (2009) RFID-enabled services Consumer acceptance Theory of planned behavior (Fishbein & Ajzen, 1975) Performance expectancy and effort expectancy affect attitude Attitude, technology anxiety, and privacy concern Sun, Liu, Peng, Dong, & Barnes (2014) Social networking Continuance intention IS continuance, flow theory, social capital theory, and UTAUT Main effects of social influence and effort expectancy User satisfaction, perceived enjoyment, norms, trust, tie strength, and perceived usefulness Venkatesh et al. (2011) E-government technology Continuance intention IS continuance model (Bhattacherjee & Premkumar, 2004) and trust (e.g., McKnight, Choudhury, & Kacmar, 2002) Performance expectancy, effort expectancy, social influences, and facilitating conditions as pre-usage beliefs, disconfirmation, and post-usage beliefs Trust, satisfaction, and attitude Yoo et al. (2012) E-learning in the workplace Intention to use Motivation theory (e.g., Calder & Staw, 1975): extrinsic motivation and intrinsic motivation affect intention Performance expectancy, social influences, and facilitating conditions as components of extrinsic motivation; effort expectancy as a component of intrinsic motivation Attitude and anxiety as components of intrinsic motivation Zhou et al. (2010) Mobile banking User adoption Task-technology fit theory (Goodhue & Thompson, 1995) and UTAUT Performance expectancy, effort expectancy, social influences, and facilitating conditions affect user adoption Task-technology fit affects performance expectancy and user adoption; technology characteristics affects effort expectancy Volume 17 Issue 5 3.3 Review of UTAUT Extensions We found four main types of UTAUT extensions: new exogenous mechanisms, new endogenous mechanisms, new moderating mechanisms, and new outcome mechanisms....
[...]
...Note that we did not count studies that applied TAM (Davis, 1989) and its updates (e.g., TAM3: Venkatesh & Bala, 2008) in this category but as general citations....
[...]
...Excludes studies that applied TAM/TAM2/TAM3....
[...]
36,032 citations
"Unified Theory of Acceptance and Us..." refers background in this paper
...…trust that in turn influences adoption intention Pramatari & Theotokis (2009) RFID-enabled services Consumer acceptance Theory of planned behavior (Fishbein & Ajzen, 1975) Performance expectancy and effort expectancy affect attitude Attitude, technology anxiety, and privacy concern Sun, Liu,…...
[...]
27,798 citations
16,513 citations
10,023 citations
Additional excerpts
...…and satisfaction, comfort with change, habit, and personal innovativeness Kim et al. (2007) Portfolio of IT applications IT use IS success model (DeLone & McLean, 1992) and UTAUT Performance expectancy and social influences affect IT utilization User satisfaction affects IT use Lian & Yen…...
[...]