What drives mobile commerce? An empirical evaluation of the revised technology acceptance model
01 Jul 2005-Information & Management (Elsevier Science Publishers B. V.)-Vol. 42, Iss: 5, pp 719-729
TL;DR: This study presents an extended technology acceptance model (TAM) that integrates innovation diffusion theory, perceived risk and cost into the TAM to investigate what determines user mobile commerce (MC) acceptance.
About: This article is published in Information & Management.The article was published on 2005-07-01. It has received 2252 citations till now. The article focuses on the topics: Technology acceptance model & Confirmatory factor analysis.
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TL;DR: A quantitative meta-analysis of previous research on the technology acceptance model indicated a significant influence of subjective norm on perceived usefulness and behavioral intention to use.
1,400 citations
TL;DR: It is found that performance expectancy, task technology fit, social influence, and facilitating conditions have significant effects on user adoption and the unified theory of acceptance and usage of technology (UTAUT) model is integrated.
1,245 citations
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...…Ruiz-Mafe, & Sanz-Blas, 2009; Ha, Yoon, & Choi, 2007; Jung, Perez-Mira, & Wiley-Patton, 2009; Kuo & Yen, 2009; Mallat, Rossi, Tuunainen, & Oorni, 2009; Shin, 2009), relative advantage, compatibility (Chen, Yen, & Chen, 2009; Hsu, Lu, & Hsu, 2007; Wu & Wang, 2005), and interactivity (Lee, 2005)....
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TL;DR: This study developed a more complete, coherent, and unified model and tested the resulting model in the context of PDA acceptance by healthcare professionals; it explained 57% of the physician's intention to accept an innovation, with good model fit.
1,041 citations
TL;DR: The findings suggest that the relative advantage of mobile payments is different from that specified in adoption theories and include independence of time and place, availability, possibilities for remote payments, and queue avoidance.
Abstract: This paper presents a qualitative study on consumer adoption of mobile payments. The findings suggest that the relative advantage of mobile payments is different from that specified in adoption theories and include independence of time and place, availability, possibilities for remote payments, and queue avoidance. Furthermore, the adoption of mobile payments was found to be dynamic, depending on certain situational factors such as a lack of other payment methods or urgency. Several other barriers to adoption were also identified, including premium pricing, complexity, a lack of critical mass, and perceived risks. The findings provide foundation for an enhanced theory on mobile payment adoption and for the practical development of mobile payment services.
910 citations
Cites background from "What drives mobile commerce? An emp..."
...The present mobile commerce adoption research (see, e.g., Nysveen et al., 2005; Wu & Wang, 2005; Yang, 2005), however, has not yet widely studied the effect of situational factors on mobile commerce adoption....
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...The present mobile commerce adoption research (see, e.g., Nysveen et al., 2005; Wu & Wang, 2005; Yang, 2005), however, has not yet widely studied the effect of situational factors on mobile commerce adoption....
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TL;DR: The empirical findings indicate that computer self-efficacy, performance expectations, system functionality, content feature, interaction, and learning climate are the primary determinants of student learning satisfaction with BELS.
Abstract: This study proposes a research model that examines the determinants of student learning satisfaction in a blended e-learning system (BELS) environment, based on social cognitive theory. The research model is tested using a questionnaire survey of 212 participants. Confirmatory factor analysis (CFA) was performed to test the reliability and validity of the measurements. The partial least squares (PLS) method was used to validate the measurement and hypotheses. The empirical findings indicate that computer self-efficacy, performance expectations, system functionality, content feature, interaction, and learning climate are the primary determinants of student learning satisfaction with BELS. The results also show that learning climate and performance expectations significantly affect learning satisfaction. Computer self-efficacy, system functionality, content feature and interaction significantly affect performance expectations. Interaction has a significant effect on learning climate. The findings provide insight into those factors that are likely significant antecedents for planning and implementing a blended e-learning system to enhance student learning satisfaction.
817 citations
References
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TL;DR: Ajzen, 1985, 1987, this article reviewed the theory of planned behavior and some unresolved issues and concluded that the theory is well supported by empirical evidence and that intention to perform behaviors of different kinds can be predicted with high accuracy from attitudes toward the behavior, subjective norms, and perceived behavioral control; and these intentions, together with perceptions of behavioral control, account for considerable variance in actual behavior.
65,095 citations
01 Jan 1989
TL;DR: Regression analyses suggest that perceived ease of use may actually be a causal antecdent to perceived usefulness, as opposed to a parallel, direct determinant of system usage.
40,975 citations
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...According to * Corresponding author....
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TL;DR: In this article, the authors developed and validated new scales for two specific variables, perceived usefulness and perceived ease of use, which are hypothesized to be fundamental determinants of user acceptance.
Abstract: Valid measurement scales for predicting user acceptance of computers are in short supply. Most subjective measures used in practice are unvalidated, and their relationship to system usage is unknown. The present research develops and validates new scales for two specific variables, perceived usefulness and perceived ease of use, which are hypothesized to be fundamental determinants of user acceptance. Definitions of these two variables were used to develop scale items that were pretested for content validity and then tested for reliability and construct validity in two studies involving a total of 152 users and four application programs. The measures were refined and streamlined, resulting in two six-item scales with reliabilities of .98 for usefulness and .94 for ease of use. The scales exhibited hgih convergent, discriminant, and factorial validity. Perceived usefulness was significnatly correlated with both self-reported current usage r = .63, Study 1) and self-predicted future usage r = .85, Study 2). Perceived ease of use was also significantly correlated with current usage r = .45, Study 1) and future usage r = .59, Study 2). In both studies, usefulness had a signficnatly greater correaltion with usage behavior than did ease of use. Regression analyses suggest that perceived ease of use may actually be a causal antecdent to perceived usefulness, as opposed to a parallel, direct determinant of system usage. Implications are drawn for future research on user acceptance.
40,720 citations
Book•
01 Jun 1975
36,032 citations
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17 Mar 1980
TL;DR: In this paper, the author explains "theory and reasoned action" model and then applies the model to various cases in attitude courses, such as self-defense and self-care.
Abstract: Core text in attitude courses. Explains "theory and reasoned action" model and then applies the model to various cases.
26,683 citations