What facilitates e-government development? A cross-country analysis
06 Sep 2007-Electronic Government, An International Journal (Inderscience Publishers)-Vol. 4, Iss: 4, pp 365-378
TL;DR: This research highlights the importance of national technological and organisational contexts for e-government development and reveals the anomalous significant relationship of public institutions with e- government development in the negative direction.
Abstract: There are relatively few empirical studies that analyse e-government development from a global perspective Using secondary data from 115 countries and the Technology-Organisation-Environment (TOE) as the guiding theoretical lens, we examine the facilitators for e-government development Our research highlights the importance of national technological and organisational (human capital) contexts for e-government development Our results also show that national environment (institutional and macroeconomic) is not a significant facilitator for e-government development Further, post hoc analysis reveals the anomalous significant relationship of public institutions with e-government development in the negative direction Through this research, we make some important contributions that have implications for researchers, practitioners and policymakers
Citations
More filters
01 May 1981
TL;DR: This chapter discusses Detecting Influential Observations and Outliers, a method for assessing Collinearity, and its applications in medicine and science.
Abstract: 1. Introduction and Overview. 2. Detecting Influential Observations and Outliers. 3. Detecting and Assessing Collinearity. 4. Applications and Remedies. 5. Research Issues and Directions for Extensions. Bibliography. Author Index. Subject Index.
4,948 citations
TL;DR: In this paper, the authors empirically examine facilitators of e-government and e-business development, the relationship between e-Government and E-business, and their collective impact on national economic performance.
Abstract: Recent years have witnessed rapid developments in e-government as well as e-business within nations across the world. Although both e-government and e-business contribute toward national economic performance, few studies have analyzed the two jointly in a single research model. Using the Technology-Organization-Environment (TOE) framework and the literature on information and communication technology (ICT) impact; we empirically examine facilitators of e-government and e-business development, the relationship between e-government and e-business, and their collective impact on national economic performance. Our results, which emphasize the differential importance of factors associated with the development of e-government and e-business, can be used by national policy makers for designing effective ICT policies. Specifically, national ICT infrastructure appears to be important for both e-government and e-business. Quality of national human capital emerges as a significant facilitator for e-government but not for e-business, whereas national environment (institutional and macro-economic) appears to be the key enabler for e-business, but not for e-government. Our findings demonstrate the significant and intertwined roles of e-government and e-business in enhancing the national economic performance. With a view to enhancing national economic gains, this research suggests that policy makers should consider measures to enhance development of e-government and e-business collectively rather than in silos.
111 citations
Posted Content•
TL;DR: The results, which emphasize the differential importance of factors associated with the development of e-government and e-business, can be used by national policy makers for designing effective ICT policies and appear to show national ICT infrastructure appears to be important for both e- government and e -business.
Abstract: Recent years have witnessed rapid developments in e-government as well as e-business within nations across the world. Although both e-government and e-business contribute toward national economic performance, few studies have analyzed the two jointly in a single research model. Using the Technology-Organization-Environment (TOE) framework and the literature on information and communication technology (ICT) impact; we empirically examine facilitators of e-government and e-business development, the relationship between e-government and e-business, and their collective impact on national economic performance. Our results, which emphasize the differential importance of factors associated with the development of e-government and e-business, can be used by national policy makers for designing effective ICT policies. Specifically, national ICT infrastructure appears to be important for both e-government and e-business. Quality of national human capital emerges as a significant facilitator for e-government but not for e-business, whereas national environment (institutional and macro-economic) appears to be the key enabler for e-business, but not for e-government. Our findings demonstrate the significant and intertwined roles of e-government and e-business in enhancing the national economic performance. With a view to enhancing national economic gains, this research suggests that policy makers should consider measures to enhance development of e-government and e-business collectively rather than in silos.
108 citations
TL;DR: It is found that countries’ e-Government matures as they become more affluent (in terms of GDP per capita) and as their ICT infrastructure improves and human capital and the quality of governance have no significant effect on the development of e- government maturity.
Abstract: Extending the findings of prior cross-sectional studies, this paper presents a longitudinal analysis of the drivers of e-Government maturity. We constructed a panel dataset for the period from 2003 to 2007 using data published by various authoritative sources. We fitted a mixed-effects regression model to the data to study how the growth of e-Government around the globe is influenced by changing levels of affluence, ICT infrastructure, human capital, and governance. We found that countries’ e-Government matures as they become more affluent (in terms of GDP per capita) and as their ICT infrastructure improves. Human capital and the quality of governance have no significant effect on the development of e-Government maturity. The results suggest that countries investing in leading-edge ICT infrastructure can maintain or improve their global standing in e-Government without substantial changes to human capital or governance. We put forward plausible reasons to explain our findings, and their implications for future research and the practice of e-government.
93 citations
Cites background or methods from "What facilitates e-government devel..."
...…(GDP), the munificence of its macro-economic environment, the quality of its ICT infrastructure, the level of trust in the society, and the quality of its public institutions and civic life (e.g. Azad et al. 2010; Das et al. 2009; Singh et al. 2007; Srivastava & Teo, 2007; Srivastava & Teo, 2010)....
[...]
...From an impact perspective, e-Government has been found to be positively associated with business competitiveness, national economic performance and environmental protection, among other outcomes (Das & DiRienzo, 2010; Srivastava & Teo, 2007, 2008, 2010)....
[...]
...…four broad areas: e-readiness (the drivers of e-Government development, such as political support, citizens’ skills, and technological infrastructure), supply-side (the types of eGovernment services offered and the role of back-office integration), demand-side (the use of eGovernment services…...
[...]
...Almost all of the studies that have so far examined e-government maturity use cross-sectional data (e.g. Singh et al. 2007; Srivastava and Teo 2007) or within-country analyses (e.g. Karokola and Yngstrom 2009; Rakhmanov 2009)....
[...]
...These factors have been extensively used in prior studies (e.g. Azad et al. 2010; Das et al. 2009; Singh et al. 2007; Srivastava & Teo, 2007; Srivastava & Teo, 2010) and shown to correlate positively with the development of e-Government internationally....
[...]
TL;DR: A set of lessons learned from the Singapore experience for engendering citizen trust in e-government are delineated, which are to solicit feedback from citizens, demonstrate top leadership commitment and support, build institutional trust, cultivate IT literacy, and enact comprehensive and effective legal systems.
Abstract: Trust, which has been found to be a significant facilitator for the adoption and usage of new business paradigms like e-commerce, is relatively unexplored in the context of e-government. Using trust literature as the theoretical lens, we propose an e-government trust grid for the adoption and usage of e-government, comprising two dimensions: ‘trust in government' and ‘trust in Internet technology.' Based on their levels of trust in the two identified dimensions, nations can fall into one of four quadrants: Adversarial, Competitive, Cooperative, and Collaborative. Using focus groups and interviews with young adults in Singapore, we find that in recent years, Singapore is evolving from the cooperative (low trust in Internet technology and high trust in government) to the collaborative (high trust in Internet technology and high trust in government) quadrant. The study delineates a set of lessons learned from the Singapore experience for engendering citizen trust in e-government. These lessons for governments are: solicit feedback from citizens, demonstrate top leadership commitment and support, build institutional trust, cultivate IT literacy, and enact comprehensive and effective legal systems.
92 citations
References
More filters
TL;DR: In this paper, the statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined, and a drawback of the commonly applied chi square test, in additit...
Abstract: The statistical tests used in the analysis of structural equation models with unobservable variables and measurement error are examined. A drawback of the commonly applied chi square test, in addit...
56,555 citations
TL;DR: In this paper, the authors provide guidance for substantive researchers on the use of structural equation modeling in practice for theory testing and development, and present a comprehensive, two-step modeling approach that employs a series of nested models and sequential chi-square difference tests.
Abstract: In this article, we provide guidance for substantive researchers on the use of structural equation modeling in practice for theory testing and development. We present a comprehensive, two-step modeling approach that employs a series of nested models and sequential chi-square difference tests. We discuss the comparative advantages of this approach over a one-step approach. Considerations in specification, assessment of fit, and respecification of measurement models using confirmatory factor analysis are reviewed. As background to the two-step approach, the distinction between exploratory and confirmatory analysis, the distinction between complementary approaches for theory testing versus predictive application, and some developments in estimation methods also are discussed.
34,720 citations
"What facilitates e-government devel..." refers methods in this paper
...Following the recommendations of researchers such as Anderson and Gerbing (1988) and Hair et al....
[...]
Book•
08 Jul 1980
TL;DR: In this article, the authors present a method for detecting and assessing Collinearity of observations and outliers in the context of extensions to the Wikipedia corpus, based on the concept of Influential Observations.
Abstract: 1. Introduction and Overview. 2. Detecting Influential Observations and Outliers. 3. Detecting and Assessing Collinearity. 4. Applications and Remedies. 5. Research Issues and Directions for Extensions. Bibliography. Author Index. Subject Index.
6,449 citations
01 May 1981
TL;DR: This chapter discusses Detecting Influential Observations and Outliers, a method for assessing Collinearity, and its applications in medicine and science.
Abstract: 1. Introduction and Overview. 2. Detecting Influential Observations and Outliers. 3. Detecting and Assessing Collinearity. 4. Applications and Remedies. 5. Research Issues and Directions for Extensions. Bibliography. Author Index. Subject Index.
4,948 citations
"What facilitates e-government devel..." refers background in this paper
...068, which are below the value of 10 for multicollinearity problems (Allison, 1999; Belsley et al., 1980)....
[...]
...653, which is below the limit of 10 for multicollinearity problems (Allison, 1999; Belsley et al., 1980)....
[...]
TL;DR: It is found that anticipated reciprocal relationships affect individuals' attitudes toward knowledge sharing while both sense of self-worth and organizational climate affect subjective norms, and anticipated extrinsic rewards exert a negative effect on individuals' knowledge-sharing attitudes.
Abstract: Individuals' knowledge does not transform easily into organizational knowledge even with the implementation of knowledge repositories. Rather, individuals tend to hoard knowledge for various reasons. The aim of this study is to develop an integrative understanding of the factors supporting or inhibiting individuals' knowledge-sharing intentions. We employ as our theoretical framework the theory of reasoned action (TRA), and augment it with extrinsic motivators, social-psychological forces and organizational climate factors that are believed to influence individuals' knowledge- sharing intentions.
Through a field survey of 154 managers from 27 Korean organizations, we confirm our hypothesis that attitudes toward and subjective norms with regard to knowledge sharing as well as organizational climate affect individuals' intentions to share knowledge. Additionally, we find that anticipated reciprocal relationships affect individuals' attitudes toward knowledge sharing while both sense of self-worth and organizational climate affect subjective norms. Contrary to common belief, we find anticipated extrinsic rewards exert a negative effect on individuals' knowledge-sharing attitudes.
3,880 citations
"What facilitates e-government devel..." refers methods in this paper
...We examined the discriminant validity by looking at the square root of the average variance extracted as shown in Table 2 (Bock et al., 2005; Fornell and Larcker, 1981)....
[...]
...Many Information Systems (IS) studies have found it to be an effective method of analysis (Subramani, 2004; Teo et al., 2003; Bock et al., 2005)....
[...]