What's your strategy for managing knowledge?
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4,646 citations
Cites background from "What's your strategy for managing k..."
...[52], some consulting organizations have treated their offerings as commodities through overuse of technology to capture and disseminate knowledge....
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...Although part of the protection mechanism can be built into the technology infrastructure, other forms of protection should also be established that govern the behavior and conduct of employees and align incentives [3, 20, 52, 91]....
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3,008 citations
Cites background from "What's your strategy for managing k..."
...The hallmarks of organizational capital include reliance on manuals, databases, patents, and licenses to codify and preserve knowledge, along with establishment of structures, processes, and routines that encourage repeated use of this knowledge ( Hansen, Nohria, & Tierney, 1999 )....
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2,636 citations
2,315 citations
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