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Proceedings ArticleDOI
R. W. Schneider, D. R. Tibbetts 
08 Aug 1983
10 Citations
Warranty data can be a useful, accurate, and timely information source for monitoring the reliability of a product.
Our study also demonstrates a novel usage of warranty claims data.
This study although provides evidence that air traffic noise is a serious cause of concern.
This study proposes a new warranty maintenance strategy for two-dimensional extended warranty (EW) based on dynamic usage rate.
Journal ArticleDOI
Jun Bai, Hoang Pham 
01 Nov 2005
44 Citations
In this paper, we propose a new warranty policy, the repair-limit risk-free warranty with a threshold point on the number of repairs, where replacement is deemed to be more cost effective thereafter.
The warranty servicing costs for such items are high and can be reduced through a weeding process.
We propose a warranty model for the free-replacement, fixed-period warranty policy that determines the optimal warranty price for a given warranty period.
On the basis of different levels of testing, this paper proposes three warranty return policies, which decide whether new items should be sent to warranty claimants or not.
Numerical results show the applicability of our model in estimating periodic discounted warranty costs, and preparing both short-term and long-term warranty reserves.
We propose a methodology that takes into account the following aspects: the reliability of the product, the consumer appreciation of the competitiveness of the warranty scheme, the effect on the image of the company when the product fails under the warranty period, and the costs that the manufacturer incurs to fulfill the warranty.