scispace - formally typeset
Search or ask a question

What is the relationship between emotional intelligence and employee performance? 


Best insight from top research papers

Emotional intelligence has a positive and significant relationship with employee performance . Studies have found that increased emotional intelligence enhances performance and increases professionalism in the workforce . Emotional intelligence helps employees regulate their emotions, demonstrate them appropriately, and provide outstanding service, which in turn improves organizational performance . Employees with high emotional intelligence can provide optimal performance for the company, and self-efficacy can strengthen the influence of emotional intelligence on employee performance . Emotional intelligence is important for employees to maintain emotional stability and manage their emotions, which ultimately affects their performance . Overall, emotional intelligence plays a crucial role in influencing and improving employee performance in various organizational settings.

Answers from top 5 papers

More filters
Papers (5)Insight
The paper discusses the relationship between emotional intelligence (EI) and organizational performance, but it does not specifically mention the relationship between emotional intelligence and employee performance.
The paper states that emotional intelligence has a significantly positive effect on the performance of PT KAI (Persero) Daop II Bandung employees.
The paper states that there is a positive relationship between emotional intelligence and employee performance.
The paper states that there is a correlation between increased workplace performance and emotional intelligence, suggesting that emotional intelligence enhances employee performance.
The paper states that all components of emotional intelligence have a positive and significant relationship with employee performance.

Related Questions

The role of emotional intelligence in leadership?5 answersEmotional intelligence plays a central role in effective leadership. It involves understanding and managing emotions in oneself and others, and has four major aspects: appraisal and expression of emotion, use of emotion to enhance cognitive processes and decision making, knowledge about emotions, and management of emotions. Leaders with high emotional intelligence are perceived as more efficient by their followers. Emotional intelligence contributes to effective leadership by focusing on elements such as developing collective goals, instilling appreciation of work activities, generating enthusiasm and trust, encouraging flexibility in decision making, and establishing a meaningful identity for the organization. Emotional intelligence also helps in positively influencing the emotions of organization members, creating an optimistic energy based on trust and enthusiasm. It is essential for successful leadership as it enables leaders to manage teams intelligently, handle difficult situations properly, and reduce stress effectively.
How does emotional intelligence affect employee performance?5 answersEmotional intelligence has a significant positive effect on employee performance. Studies have shown that emotional intelligence plays a crucial role in employees' success and job performance. It has been found to have a direct impact on job performance in various sectors, including healthcare, private sector banks, and aviation. Emotional intelligence helps employees in resolving conflicts, enhancing professionalism, and improving service delivery. Additionally, emotional intelligence is positively related to other factors that influence job performance, such as psychological capital, intellectual intelligence, spiritual intelligence, and work motivation. Therefore, organizations can benefit from investing in the development of emotional intelligence among their employees to improve overall performance and productivity.
Does emotional intelligence predict job performance?5 answersEmotional intelligence has been found to have a positive and significant relationship with job performance in various sectors, including higher education settings. The COVID-19 pandemic has also shown that emotional intelligence affects job performance, with the mediating influence of psychological capital. In the context of state high school teachers, emotional intelligence was found to have a significant impact on teachers' performance. In the financial sector in Pakistan, emotional intelligence was found to be positively associated with job performance, with job satisfaction mediating this relationship. Similarly, in the banking sector of Pakistan, emotional intelligence was found to have a positive and significant relationship with employee performance, with job satisfaction mediating this relationship as well. Therefore, based on these studies, it can be concluded that emotional intelligence predicts job performance.
How is emotional intelligence related to school performance?5 answersEmotional intelligence is strongly related to school performance. Research has shown that emotional intelligence has implications for various aspects of education, including organizational, clinical, health, and social aspects. Studies have found that emotional intelligence is positively correlated with academic achievement and classroom cooperation. Additionally, emotional intelligence has been found to be related to leadership performance among school principals. It has also been suggested that emotional intelligence can be developed through specific training, which may have significant benefits for teachers and students. Therefore, it is important for teacher education institutions and teacher training programs to place more emphasis on the development of emotional intelligence. Overall, emotional intelligence plays a crucial role in school performance and should be considered in educational settings.
Does emotional intelligence have no significant contributions to job performance?4 answersEmotional intelligence (EI) has a significant contribution to job performance. A meta-analysis study by Grobelny et al. found that EI had operational predictive validity of 0.45, indicating a positive relationship between EI and job performance. Additionally, the study showed that self-reported ability EI measures were the most valid. Another study by Sherry highlighted that emotional intelligence helps employees improve their performance and make right decisions. Roy and Tiwari emphasized the importance of EI in the field of human resource, stating that it is crucial for employees to perform physically and emotionally to ensure remarkable performance. Furthermore, Ahmad Ansari et al. conducted a survey in the telecom service industry and found that emotional intelligence significantly contributes to improving internal performance, employee satisfaction, loyalty, and operational efficiency. Therefore, the evidence from these studies suggests that emotional intelligence does have a significant impact on job performance.
Is there a relationship between emotional intelligence and leadership?5 answersThere is a relationship between emotional intelligence and leadership. Nurses with higher emotional intelligence are more likely to have good communication and empathy, leading to a better relationship with patients and improved performance. Emotional intelligence is considered an important element of leadership, as it involves perceiving and understanding emotions in oneself and others. Emotional intelligence contributes to effective motivation and engagement of teams, which is crucial in healthcare leadership. Additionally, leaders with emotional intelligence, both in managerial and non-managerial roles, lead to higher quality nursing outcomes and improvements in factors such as effective communication. The development of emotional intelligence and leadership should be included in undergraduate study programs through dedicated courses.

See what other people are reading

What are the factors that affect turnover intention and job satisfaction?
5 answers
Factors that affect turnover intention and job satisfaction include perceived career development opportunity, perceived pay for performance, affective organizational commitment, job autonomy, salary, transformational leadership, work stress, emotional intelligence, job security, and burnout. These factors have both direct and indirect effects on turnover intention and job satisfaction. Perceived career development opportunity, perceived pay for performance, and affective organizational commitment directly influence turnover intention, and they also indirectly influence turnover intention through job satisfaction. Salary and transformational leadership have direct effects on turnover intention, and they also indirectly affect turnover intention through job satisfaction. Job security has a positive effect on job satisfaction, while burnout has a negative effect on job satisfaction. Job satisfaction is a significant mediator towards turnover intention. Work stress and emotional intelligence do not have significant effects on turnover intention.
What are the factors that influence the quality of education in technical vocational schools?
5 answers
The factors that influence the quality of education in technical vocational schools include job readiness, skills, digital service capabilities, disciplinary attitude, independence, and academic achievement. Other factors include infrastructure, teaching-learning process, industry-institute interaction, students' academic performance, and the guidelines of the National Education Policy (NEP) 2020. Economic factors and ethical factors are also identified as important factors affecting the quality of technical education. Additionally, factors such as engagement and commitment of teachers, motivation and focus of teachers and students, team of professionals, commitment and focus of students, family involvement, leadership, climate, and selection of students play a role in the performance of integrated vocational education schools. Trainers' competence in the knowledge of the subject content, motivation, timely feedback, and availability of instructional equipment and materials are also factors that influence the quality of education in technical vocational institutions.
How emotional intelligence benificial to teachers?
4 answers
Emotional intelligence is beneficial to teachers in several ways. Firstly, teachers with high emotional intelligence have been found to positively influence relationships within the classroom, such as the student-teacher and student-student relationships. Secondly, emotional intelligence is related to mental and physical health, and it has implications for organizational, clinical, health, educational, and social aspects. Thirdly, teachers with emotional intelligence have better classroom management skills, which create a positive learning environment and support student motivation and success. Lastly, emotional intelligence is linked to teachers' job satisfaction, and it has both direct and indirect positive effects on their satisfaction levels. Therefore, developing emotional intelligence in teachers is important for their own well-being, their ability to manage classrooms effectively, and their overall job satisfaction.
What are the effects of occupational stress on employee performance?
5 answers
Occupational stress has significant effects on employee performance. Increased workload and inadequate compensation were found to have a negative impact on performance. On the other hand, career concerns and interpersonal conflicts were not found to have a significant impact on performance. Stress can cause a decrease in overall performance and productivity. Job-related stress affects all employees, regardless of gender or socioeconomic class, and can lead to low productivity and profitability. It is important for managers to mitigate stress levels and ensure that employees' work demands are manageable. Creating a congenial and collegial work atmosphere, matching individual capabilities with tasks, and implementing effective stress reduction policies can help improve employee performance.
Is emotional exhaustion a mental health issue?
4 answers
Emotional exhaustion is indeed considered a mental health issue. It is a state of extreme fatigue and burnout that is commonly experienced in the workplace. Emotional exhaustion can have adverse effects on both work performance and daily life. It is often caused by factors such as work-related stress, interpersonal relationships, and personal characteristics. Emotional exhaustion can lead to a decline in self-efficacy, work performance, and organizational commitment, as well as an increase in turnover intention. It is important to address emotional exhaustion in a timely manner to minimize its negative effects. Studies have shown that emotional exhaustion is a significant problem in various professions, including healthcare professionals during the COVID-19 pandemic. Additionally, emotional exhaustion can mediate the association between cognitive reappraisal and mental health problems. Therefore, it is crucial to recognize and address emotional exhaustion as a mental health issue to prevent its adverse consequences.
What are the key challenges facing hospital operations?
4 answers
Hospital operations face several key challenges. Managing the complexity of hospitals and fostering teamwork is crucial for continuous functioning and maintaining quality. Hospital foodservice encounters obstacles related to food production, budget allocation, menu served, employee issues, meal preparation, and equipment. Multinational and multilingual healthcare facilities face challenges in dealing with diverse staff and clientele, functional roles, command and control issues, linguistic challenges, gender sensitization, and interpersonal conflict. Hospitals need to innovate in service delivery, standardization, process management, co-production of care, skill-mix changes, efficient asset use, and rapid adoption of IT. Private hospitals in India face challenges in cross-functional collaboration, scientific and technical knowledge upgrade, staff training, and communication and coordination with stakeholders.
How does emotional intelligence correlate with burnout?
4 answers
Emotional intelligence is negatively correlated with burnout. Several studies have found that higher levels of emotional intelligence are associated with lower levels of burnout. Emotional intelligence factors such as self-awareness, self-management, self-motivation, social awareness, and relationship management have been identified as significant predictors of burnout. Emotional intelligence plays a protective role against burnout, as it helps individuals recognize and manage their emotions effectively, cope with stress, and maintain well-being. It is suggested that training in emotional intelligence should be incorporated into educational programs to help individuals, including medical students and teachers, develop the necessary skills to prevent burnout and enhance their overall well-being.
What are some interesting findings on topics regarding cybersecurity?
4 answers
Cybersecurity research has revealed several interesting findings. Firstly, the analysis of cybersecurity texts has identified trending topics and the evolution of cyber attacks over time, which can help predict and prepare for these attacks. Secondly, a study analyzing tweets posted by non-expert users on Twitter found an increase in discussions on cyber security and privacy topics in 2021, compared to before the COVID-19 pandemic, as well as an increased level of help-seeking tweets during the pandemic. Thirdly, an analysis of users' engagement in privacy and security discussions on Stack Overflow showed that a significant number of cybersecurity-related questions remain unanswered, highlighting the need to promote engagement and exchange of expertise in this area. Lastly, a survey of college students in Virginia revealed discrepancies in the academic and professional needs of STEM students, particularly in areas such as business fundamentals and support services, suggesting the need for improvements in cybersecurity programs to cater to these needs.
What is the impact of technology on financial performance?
4 answers
Financial technology (FinTech) adoption has a positive impact on financial performance, including total deposits and net profits. Digital technology adoption, including digital finance, digital payments, and digital marketing, also has a positive and significant influence on financial performance, particularly for MSMEs in the food and beverage sector. Additionally, digital marketing and digital payments have been found to positively affect financial performance in the financial sector. The use of financial technology by commercial banks has led to innovation, improved systems, and enhanced financial ratios. Overall, the adoption of technology, such as FinTech and digital tools, has proven to be beneficial for improving financial performance in various sectors.
What are the limitations of fine-tuning GPT-3?
4 answers
Fine-tuning GPT-3 has limitations in terms of generating explanations for hate speech. The generated explanations may lead to incorrect judgments about the hatefulness of content, potentially convincing content moderators that benign content is hateful. Additionally, GPT-3.5 models, which are part of the GPT series, face challenges such as robustness degradation, prompt sensitivity, and number sensitivity. The overall ability of GPT series models on natural language understanding (NLU) tasks does not increase gradually as the models evolve, and the introduction of the RLHF training strategy compromises their ability to solve some tasks. These limitations highlight the need for caution in applying fine-tuned GPT-3 models for content moderation and the importance of addressing challenges to enhance the models' performance and generalization abilities.
How has wellbeing of employees and leadership approaches emerged in the wake of covid 19?
4 answers
The COVID-19 pandemic has brought about a greater focus on employee wellbeing and the need for effective leadership approaches. Studies have shown that employees expect leaders to demonstrate empathy and address unexpected issues in the workplace. Leadership styles during the pandemic have varied, with command-and-control styles having detrimental emotional impacts on staff, particularly in the nursing workforce. Burnout among healthcare workers has been intensified during the pandemic, highlighting the need for organizational and leadership approaches to support mental health and wellbeing. The impact of leadership styles on employee wellbeing and resilience has been investigated, with findings suggesting that both transformational and transactional leadership styles have positive relationships with employee wellbeing. Overall, the pandemic has emphasized the importance of leadership in supporting employee wellbeing and resilience, and organizations need to prioritize mental health support and effective leadership approaches during crises.