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What is the relevance of digital transformation in banking? 


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Digital transformation is highly relevant in the banking sector as it enables significant innovations, improves efficiency, and enhances customer service . It allows banks to carry out transactions quickly, securely, and at a lower cost, leading to higher customer satisfaction . The use of digital technologies in banking activities has improved the skills and talents of bank employees . Additionally, digital transformation has a positive impact on bank efficiency, environment, society, and corporate governance (ESG) performance . It also influences consumer behavior in the financial sector, driving digitization activities and highlighting the importance of managing digital transformation for business success . Furthermore, digital banking products and services contribute to improved operating revenue and customer-bank relationships . Overall, digital transformation plays a crucial role in developing the banking industry and meeting the evolving needs of customers .

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The relevance of digital transformation in banking is that it helps banks adapt to the wave of digital transformation and improve their operating revenue by offering flexible products and services.
Digital transformation in banking enables significant innovations and changes in the banking and finance market, aiming to ensure quick, secure, and cost-effective banking transactions and the highest level of customer satisfaction. (No answer found in the paper)
The relevance of digital transformation in banking is highlighted in the paper as it improves the user experience and can lead to improved implementation of plans in the new digital era.
The paper discusses that digital transformation in banking is essential for achieving sustainable development and improving efficiency and environmental, social, and governance (ESG) performance.
The relevance of digital transformation in banking is to increase internal efficiency and add value to customers through innovations in data production and analysis.

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