Topic
Business activity monitoring
About: Business activity monitoring is a research topic. Over the lifetime, 3091 publications have been published within this topic receiving 52016 citations.
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Papers
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20 Jun 2005TL;DR: The ProM framework is introduced and an overview of the plug-ins that have been developed and is flexible with respect to the input and output format, and is also open enough to allow for the easy reuse of code during the implementation of new process mining ideas.
Abstract: Under the umbrella of buzzwords such as “Business Activity Monitoring” (BAM) and “Business Process Intelligence” (BPI) both academic (e.g., EMiT, Little Thumb, InWoLvE, Process Miner, and MinSoN) and commercial tools (e.g., ARIS PPM, HP BPI, and ILOG JViews) have been developed. The goal of these tools is to extract knowledge from event logs (e.g., transaction logs in an ERP system or audit trails in a WFM system), i.e., to do process mining. Unfortunately, tools use different formats for reading/storing log files and present their results in different ways. This makes it difficult to use different tools on the same data set and to compare the mining results. Furthermore, some of these tools implement concepts that can be very useful in the other tools but it is often difficult to combine tools. As a result, researchers working on new process mining techniques are forced to build a mining infrastructure from scratch or test their techniques in an isolated way, disconnected from any practical applications. To overcome these kind of problems, we have developed the ProM framework, i.e., an “pluggable” environment for process mining. The framework is flexible with respect to the input and output format, and is also open enough to allow for the easy reuse of code during the implementation of new process mining ideas. This paper introduces the ProM framework and gives an overview of the plug-ins that have been developed.
958 citations
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TL;DR: A framework for classifying business process-modelling techniques according to their purpose is proposed and discussed, and a process model can provide a comprehensive understanding of a process.
918 citations
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TL;DR: BI technologies are essential to running today's businesses and this technology is going through sea changes, so how do you protect yourself against these changes?
Abstract: BI technologies are essential to running today's businesses and this technology is going through sea changes.
830 citations
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TL;DR: This paper presents a support method which allows the process designer to quantitatively measure the compliance degree of a given process model against a set of control objectives, which will allow process designers to comparatively assess the Compliance degree of their design as well as be better informed on the cost of non-compliance.
Abstract: Historically, business process design has been driven by business objectives, specifically process improvement. However this cannot come at the price of control objectives which stem from various legislative, standard and business partnership sources. Ensuring the compliance to regulations and industrial standards is an increasingly important issue in the design of business processes. In this paper, we advocate that control objectives should be addressed at an early stage, i.e., design time, so as to minimize the problems of runtime compliance checking and consequent violations and penalties. To this aim, we propose supporting mechanisms for business process designers. This paper specifically presents a support method which allows the process designer to quantitatively measure the compliance degree of a given process model against a set of control objectives. This will allow process designers to comparatively assess the compliance degree of their design as well as be better informed on the cost of non-compliance.
780 citations
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TL;DR: In this paper, the authors synthesize the current state of knowledge on management issues in networks and the contribution to managerial abilities in complex relationships, leading to a set of propositions describing the abilities firms will need to successfully manage complex business networks.
726 citations