Business model

About: Business model is a research topic. Over the lifetime, 31509 publications have been published within this topic receiving 599504 citations.

Business Process Modeling: Current Issues and Future Challenges

Abstract: Business process modeling has undoubtedly emerged as a popular and relevant practice in Information Systems. Despite being an actively researched field, anecdotal evidence and experiences suggest that the focus of the research community is not always well aligned with the needs of industry. The main aim of this paper is, accordingly, to explore the current issues and the future challenges in business process modeling, as perceived by three key stakeholder groups (academics, practitioners, and tool vendors). We present the results of a global Delphi study with these three groups of stakeholders, and discuss the findings and their implications for research and practice. Our findings suggest that the critical areas of concern are standardization of modeling approaches, identification of the value proposition of business process modeling, and model-driven process execution. These areas are also expected to persist as business process modeling roadblocks in the future.

The Indian software industry and its evolving service capability

Abstract: This paper examines the growth of dynamic capabilities among firms in the Indian software industry by looking in some detail at the changing constraints, opportunities and competition facing incumbent firms. It emphasizes the important role played by tight labour market conditions in inducing investment in process capability and the role of entrepreneurial experimentation in evolving a business model (outsourced software) that was best suited to limited resource advantages of Indian software firms. The growth of the Indian software industry has been a phenomenal success when measured against standard indicators such as growth in sales, employment and exports, and especially when contrasted with the performance of other industrial sectors in India. Even measured against successful new exporters of software, such as Israel and Ireland, the Indian software industry stands out in terms of the volume of employment created and the indigenous nature of its growth. The largely untold story of the Indian software industry centres on the abilities of the pioneer firms in the industry who learnt how to transform the programming skills of their labour force into firm-specific capabilities, and to become credible rivals of firms such as Accenture, EDS and IBM Services in the outsourced-software market. The particular strength of Indian firms was their ability to assemble teams of talented engineers and deliver a technical, outsourced service to exacting and different customers anywhere in the world. They also leveraged their capabilities for maximum economic value through the adaptation and perfection of a new business model. This model was based around an outsourced service offering, and different variants of it were developed by Indian firms as new economic opportunities arose. Over time, one variant of this outsourcing model commonly known as offshoring, has come to be applied to other domains and areas: call centres, financial services and other forms of content management services of large firms that can be done remotely. As a result, India now enjoys a ‘created’ comparative advantage in outsourced services and offshoring. An interesting aspect of the history of outsourcing is that the factors that were crucial to the emergence of outsourced software exports from India were quite distinct

The global information technology report 2013

Abstract: Executive summary When The Global Information Technology Report (GITR) and the Networked Readiness Index (NRI) were created some 12 years ago, the attention of decision makers and investors was on adopting business and financial strategies that would allow them to develop in the context of a fast-moving but nascent Internet economy. Over more than a decade, the NRI has provided decision leaders with a useful conceptual framework to evaluate the impact of information and communications technologies (ICTs) at a global level, and to benchmark the ICT readiness and the usage of their economies. Today, the world has undergone massive changes: the Internet bubble has come and gone, and emerging countries such as China and India have become prominent global users and providers of ICT equipment and services. Struggling to emerge from the financial crisis, developed economies are striving to return to higher levels of growth and competitiveness while fighting stubbornly high unemployment rates, especially among their youth. Both emerging and developed economies are focusing on innovation, competing globally for talent, resources, and market shares. Information flows and networks have spread across borders in ways that could not be imagined before the onset of the Internet, the global adoption of mobile telephony and social networks, and the rapid growth of broadband. Business models have been redefined, the workplace has been redesigned, small startups have evolved into large companies, and entire functions of society (education, health, security, privacy) are being rethought.