Topic
Business process
About: Business process is a research topic. Over the lifetime, 31254 publications have been published within this topic receiving 512378 citations. The topic is also known as: business method & business practice.
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Book•
01 Jan 1996
TL;DR: The Balanced Scorecard approach retains traditional financial measures which reflect past organizational acheivements, but adds three new measures of future performance found necessary in this information age with its focus on customer relationships and long-term capabilities: customer, internal business process and learning and growth.
Abstract: The rapid evolution of the Balanced Scorecard into a strategic managment system is reported on in this book. The Balanced Scorecard approach retains traditional financial measures which reflect past organizational acheivements, but adds three new measures of future performance found necessary in this information age with its focus on customer relationships and long-term capabilities: customer, internal business process, and learning and growth. With these four perspectives providing the framework for the Balanced Scorecard, organizations can now measure how they create value for customers, how they can enhance internal competencies, and how they must invest in people, systems and procedures to improve future performance. According to the authors, the Balanced Scorecard has evolved from an improved measurement system to a core management system. For the first time there is a systematic process to implement and obtain feedback about strategy. This is an excellent introduction to new management styles.
6,935 citations
Book•
03 Sep 2011
3,068 citations
Book•
01 Jan 2011
TL;DR: This book provides real-world techniques for monitoring and analyzing processes in real time and is a powerful new tool destined to play a key role in business process management.
Abstract: The first to cover this missing link between data mining and process modeling, this book provides real-world techniques for monitoring and analyzing processes in real time It is a powerful new tool destined to play a key role in business process management
2,287 citations
01 Jul 2007
TL;DR: Technology and approaches that unify the principles and concepts of SOA with those of event-based programing are reviewed and an approach to extend the conventional SOA to cater for essential ESB requirements that include capabilities such as service orchestration, “intelligent” routing, provisioning, integrity and security of message as well as service management is proposed.
Abstract: Service-oriented architectures (SOA) is an emerging approach that addresses the requirements of loosely coupled, standards-based, and protocol- independent distributed computing. Typically business operations running in an SOA comprise a number of invocations of these different components, often in an event-driven or asynchronous fashion that reflects the underlying business process needs. To build an SOA a highly distributable communications and integration backbone is required. This functionality is provided by the Enterprise Service Bus (ESB) that is an integration platform that utilizes Web services standards to support a wide variety of communications patterns over multiple transport protocols and deliver value-added capabilities for SOA applications. This paper reviews technologies and approaches that unify the principles and concepts of SOA with those of event-based programing. The paper also focuses on the ESB and describes a range of functions that are designed to offer a manageable, standards-based SOA backbone that extends middleware functionality throughout by connecting heterogeneous components and systems and offers integration services. Finally, the paper proposes an approach to extend the conventional SOA to cater for essential ESB requirements that include capabilities such as service orchestration, "intelligent" routing, provisioning, integrity and security of message as well as service management. The layers in this extended SOA, in short xSOA, are used to classify research issues and current research activities.
2,035 citations
TL;DR: A service-oriented computing promotes the idea of assembling application components into a network of services that can be loosely coupled to create flexible, dynamic business processes and agile applications that span organizations and computing platforms.
Abstract: Service-oriented computing promotes the idea of assembling application components into a network of services that can be loosely coupled to create flexible, dynamic business processes and agile applications that span organizations and computing platforms An SOC research road map provides a context for exploring ongoing research activities
2,030 citations