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Showing papers on "Business Process Model and Notation published in 2014"


Journal ArticleDOI
TL;DR: In this article, the authors present the findings of a longitudinal study of a large corporation's transition to a new business model in the face of a major transformation in the ICT industry brought about by Cloud computing.
Abstract: This paper presents the findings of a longitudinal study of a large corporation's transition to a new business model in the face of a major transformation in the ICT industry brought about by Cloud computing. We build theory on the process of business model innovation through a qualitative study that investigates how an established firm organizes for an emerging business model. Contrary to previous findings that presented spatial separation as the optimal structural approach for dealing with two competing business models, our findings indicate a need for recursive iterations between different modes of separated and integrated structures in line with the emergent nature of strategic intent toward the new business models. Our analyses reveal strategy formation to be a collective experimental learning process revolving around a number of alternative strategic intentions ranging from incremental evolution and transformation to complete replacement of the existing business model. Given the fundamental differences in the nature and requirements of those alternative intents, iterations between different structural modes and differing combinations proved to be crucial in enabling the organization to make transition to the new business model.

211 citations


Journal ArticleDOI
TL;DR: In this paper, the authors propose an enterprise modeling approach to bridge the business-level understanding of the enterprise with its representations in databases and data warehouses, focusing especially on reasoning about situations, influences, and indicators.
Abstract: Business intelligence (BI) offers tremendous potential for business organizations to gain insights into their day-to-day operations, as well as longer term opportunities and threats. However, most of today's BI tools are based on models that are too much data-oriented from the point of view of business decision makers. We propose an enterprise modeling approach to bridge the business-level understanding of the enterprise with its representations in databases and data warehouses. The business intelligence model (BIM) offers concepts familiar to business decision making--such as goals, strategies, processes, situations, influences, and indicators. Unlike many enterprise models which are meant to be used to derive, manage, or align with IT system implementations, BIM aims to help business users organize and make sense of the vast amounts of data about the enterprise and its external environment. In this paper, we present core BIM concepts, focusing especially on reasoning about situations, influences, and indicators. Such reasoning supports strategic analysis of business objectives in light of current enterprise data, allowing analysts to explore scenarios and find alternative strategies. We describe how goal reasoning techniques from conceptual modeling and requirements engineering have been applied to BIM. Techniques are also provided to support reasoning with indicators linked to business metrics, including cases where specifications of indicators are incomplete. Evaluation of the proposed modeling and reasoning framework includes an on-going prototype implementation, as well as case studies.

147 citations


Journal ArticleDOI
TL;DR: An efficient method for calculating the distance between process fragments and select candidate node sets for recommendation purpose with the help of the minimum depth-first search (DFS) codes of business process graphs is proposed.
Abstract: In modern commerce, both frequent changes of custom demands and the specialization of the business process require the capacity of modeling business processes for enterprises effectively and efficiently. Traditional methods for improving business process modeling, such as workflow mining and process retrieval, still requires much manual work. To address this, based on the structure of a business process, a method called workflow recommendation technique is proposed in this paper to provide process designers with support for automatically constructing the new business process that is under consideration. In this paper, with the help of the minimum depth-first search (DFS) codes of business process graphs, we propose an efficient method for calculating the distance between process fragments and select candidate node sets for recommendation purpose. In addition, a recommendation system for improving the modeling efficiency and accuracy was implemented and its implementation details are discussed. At last, based on both synthetic and real-world datasets, we have conducted experiments to compare the proposed method with other methods and the experiment results proved its effectiveness for practical applications.

128 citations


DOI
18 Aug 2014
TL;DR: In this paper, the authors define a business model as a representation of the value logic of an organization in terms of how it creates and captures customer value, and present four core dimensions that business model elements need to cover.
Abstract: The business model concept is gaining traction in different disciplines but is still criticized for being fuzzy and vague and lacking consensus on its definition and compositional elements. In this paper we set out to advance our understanding of the business model concept by addressing three areas of foundational research: business model definitions, business model elements, and business model archetypes. We define a business model as a representation of the value logic of an organization in terms of how it creates and captures customer value. This abstract and generic definition is made more specific and operational by the compositional elements that need to address the customer, value proposition, organizational architecture (firm and network level) and economics dimensions. Business model archetypes complement the definition and elements by providing a more concrete and empirical understanding of the business model concept. The main contributions of this paper are (1) explicitly including the customer value concept in the business model definition and focussing on value creation, (2) presenting four core dimensions that business model elements need to cover, (3) arguing for flexibility by adapting and extending business model elements to cater for different purposes and contexts (e.g. technology, innovation, strategy) (4) stressing a more systematic approach to business model archetypes by using business model elements for their description, and (5) suggesting to use business model archetype research for the empirical exploration and testing of business model elements and their relationships.

122 citations


Book
17 Nov 2014
TL;DR: This book introduces the reader to the novel OMG standard Interaction Flow Modeling Language (IFML) and explains the main concepts of the language step-by-step, with many practical examples and an end-to-end case example.
Abstract: Interaction Flow Modeling Language describes how to apply model-driven techniques to the problem of designing the front end of software applications, i.e., the user interaction. The book introduces the reader to the novel OMG standard Interaction Flow Modeling Language (IFML). Authors Marco Brambilla and Piero Fraternali are authors of the IFML standard and wrote this book to explain the main concepts of the language. They effectively illustrate how IFML can be applied in practice to the specification and implementation of complex web and mobile applications, featuring rich interactive interfaces, both browser based and native, client side components and widgets, and connections to data sources, business logic components and services. Interaction Flow Modeling Language provides you with unique insight into the benefits of engineering web and mobile applications with an agile model driven approach. Concepts are explained through intuitive examples, drawn from real-world applications. The authors accompany you in the voyage from visual specifications of requirements to design and code production. The book distills more than twenty years of practice and provides a mix of methodological principles and concrete and immediately applicable techniques. Learn OMGs new IFML standard from the authors of the standard with this approachable reference Introduces IFML concepts step-by-step, with many practical examples and an end-to-end case example Shows how to integrate IFML with other OMG standards including UML, BPMN, CWM, SoaML and SysML Discusses how to map models into code for a variety of web and mobile platforms and includes many useful interface modeling patterns and best practices

107 citations


Posted Content
TL;DR: A study which provides a series of implications that may be particularly helpful to companies already leveraging ‘big data’ for their businesses or planning to do so and the key findings presumably also apply to established organisations to a large extent.
Abstract: Why this paper might be of interest to Alliance Partners: This paper reports a study which provides a series of implications that may be particularly helpful to companies already leveraging ‘big data’ for their businesses or planning to do so. The Data Driven Business Model (DDBM) framework represents a basis for the analysis and clustering of business models. For practitioners the dimensions and various features may provide guidance on possibilities to form a business model for their specific venture. The framework allows identification and assessment of available potential data sources that can be used in a new DDBM. It also provides comprehensive sets of potential key activities as well as revenue models. The identified business model types can serve as both inspiration and blueprint for companies considering creating new data-driven business models. Although the focus of this paper was on business models in the start-up world, the key findings presumably also apply to established organisations to a large extent. The DDBM can potentially be used and tested by established organisations across different sectors in future research.

106 citations


01 Jan 2014
TL;DR: Evidence from action research and multiple case studies indicates that the framework is able to depict business models in IoT, and includes the value network of collaborat- ing partners, sources of value creation, and benefits from collabora- tion.
Abstract: The increasing pervasiveness of digital technologies, also refered to as "Internet of Things" (IoT), offers a wealth of business model opportunities, which often involve an ecosystem of partners. In this context, companies are required to look at business models beyond a firm-centric lens and respond to changed dynamics. However, extant literature has not yet provided actionable approaches for business models for IoT-driven environments. Our research therefore addresses the need for a business model framework that captures the specifics of IoT-driven ecosystems. Applying an iterative design science research approach, the present paper describes (a) the methodology, (b) the requirements, (c) the design and (d) the evaluation of a business model frame- work that enables researchers and practitioners to visualize, analyze and design business models in the IoT context in a structured and actionable way. The identified dimensions in the framework include the value network of collaborat- ing partners (who); sources of value creation (where); benefits from collabora- tion (why). Evidence from action research and multiple case studies indicates that the framework is able to depict business models in IoT.

102 citations


Journal ArticleDOI
01 Mar 2014
TL;DR: The paper develops a semi-automated approach that improves the business performance of processes by deriving decision criteria from the experience gained through past process executions, which is evaluated using a simulation of a manufacturing process.
Abstract: Business processes entail a large number of decisions that affect their business performance. The criteria used in these decisions are not always formally specified and optimized. The paper develops a semi-automated approach that improves the business performance of processes by deriving decision criteria from the experience gained through past process executions. The premise that drives the approach is that it is possible to identify a process path that would yield best performance at a given context. The approach uses data mining techniques to identify the relationships between context, path decisions, and process outcomes, and derives decision rules from these relationships. It is evaluated using a simulation of a manufacturing process, whose results demonstrate the potential of improving the business performance through the rules generated by the approach.

98 citations


Proceedings ArticleDOI
06 Jan 2014
TL;DR: The paper presents a representation for service business models that fails to capture essential aspects of service, such as co-creation, and applies and compares the Business Model Canvas as well as the Service Business model Canvas.
Abstract: IT is a major driver of business model innovation and servitization. Representations of business models are widely used tools for analyzing instances of these developments as well as for the ideation of novel services and service business models. However, current representations of business models fail to capture essential aspects of service, such as co-creation. In response to these shortcomings, the paper presents a representation for service business models. The utility and efficacy of this alternative business model representation is demonstrated with a case study of a proximity m-payment service in the German retail industry. We apply and compare the Business Model Canvas as well as the Service Business Model Canvas. Based on this application, we present an evaluation by an informed argument of the representation.

88 citations


Proceedings ArticleDOI
01 Jan 2014
TL;DR: A formal ontological description of the Business Process Modelling Notation (BPMN), one of the most popular languages for business process modelling, and the modelling process followed for the creation of the BPMN Ontology are presented.
Abstract: In this paper we describe a formal ontological description of the Business Process Modelling Notation (BPMN), one of the most popular languages for business process modelling. The proposed ontology (the BPMN Ontology) provides a classification of all the elements of BPMN, together with the formal description of the attributes and conditions describing how the elements can be combined in a BPMN business process description. Using the classes and properties defined in the BPMN Ontology any BPMN diagram can be represented as an A-box (i.e., a set of instances and assertions on them) of the ontology: this allows the exploitation of ontological reasoning services such as consistency checking and query answering to investigate the compliance of a process with the BPMN Specification as well as other structural property of the process. The paper also presents the modelling process followed for the creation of the BPMN Ontology, and describes some application scenarios exploiting the BPMN Ontology.

84 citations


Journal ArticleDOI
TL;DR: A technique for generating natural language texts from business process models is proposed and it is demonstrated that the generated texts are superior in terms of completeness, structure, and linguistic complexity.
Abstract: The design and development of process-aware information systems is often supported by specifying requirements as business process models. Although this approach is generally accepted as an effective strategy, it remains a fundamental challenge to adequately validate these models given the diverging skill set of domain experts and system analysts. As domain experts often do not feel confident in judging the correctness and completeness of process models that system analysts create, the validation often has to regress to a discourse using natural language. In order to support such a discourse appropriately, so-called verbalization techniques have been defined for different types of conceptual models. However, there is currently no sophisticated technique available that is capable of generating natural-looking text from process models. In this paper, we address this research gap and propose a technique for generating natural language texts from business process models. A comparison with manually created process descriptions demonstrates that the generated texts are superior in terms of completeness, structure, and linguistic complexity. An evaluation with users further demonstrates that the texts are very understandable and effectively allow the reader to infer the process model semantics. Hence, the generated texts represent a useful input for process model validation.

Journal ArticleDOI
TL;DR: The actors of the ODE and their roles in the ecosystem as well as the business model elements and services that are needed in open data based business are defined.
Abstract: Emerging opportunities for open data based business have been recognized around the world. Open data can provide new business opportunities for actors that provide data, for actors that consume data, and for actors that develop innovative services and applications around the data. Open data based business requires business models and a collaborative environment-called an ecosystem-to support businesses based on open data, services, and applications. This paper outlines the open data ecosystem (ODE) from the business viewpoint and then defines the requirements of such an ecosystem. The outline and requirements are based on the state-of-the-art knowledge explored from the literature and the state of the practice on data-based business in the industry collected through interviews. The interviews revealed several motives and advantages of the ODE. However, there are also obstacles that should be carefully considered and solved. This paper defines the actors of the ODE and their roles in the ecosystem as well as the business model elements and services that are needed in open data based business. According to the interviews, the interest in open data and open data ecosystems is high at this moment. However, further research work is required to establish and validate the ODE in the near future.

Dissertation
01 Dec 2014
TL;DR: The main contribution of this thesis is Secure*BPMN, a graphical security modelling extension for the de-facto industry standard business process modelling language BPMN 2.0, which enables a cognitively effective representation of security concerns in business process models.
Abstract: The main contribution of this thesis is Secure*BPMN, a graphical security modelling extension for the de-facto industry standard business process modelling language BPMN 2.0.1. Secure*BPMN enables a cognitively effective representation of security concerns in business process models. It facilitates the engagement of experts with different backgrounds, including non-security and nontechnical experts, in the discussion of security concerns and in security decision-making. The strength and novelty of Secure*BPMN lie in its comprehensive semantics based on a Reference Model of Information Assurance & Security (RMIAS) and in its cognitively effective syntax. The RMIAS, which was developed in this project, is a synthesis of the existing knowledge of the Information Assurance & Security domain. The RMIAS helps to build an agreed-upon understanding of Information Assurance & Security, which experts with different backgrounds require before they may proceed with the discussion of security issues. The development process of the RMIAS, which was made explicit, and the multiphase evaluation carried out confirmed the completeness and accuracy of the RMIAS, and its suitability as a foundation for the semantics of Secure*BPMN. The RMIAS, which has multiple implications for research, education and practice is a secondary contribution of this thesis, and is a contribution to the Information Assurance & Security domain in its own right. The syntax of Secure*BPMN complies with the BPMN extensibility rules and with the scientific principles of cognitively effective notation design. The analytical and empirical evaluations corroborated the ontological completeness, cognitive effectiveness, ease of use and usefulness of Secure*BPMN. It was verified that Secure*BPMN has a potential to be adopted in practice.

Proceedings ArticleDOI
01 Nov 2014
TL;DR: The analysis of requirements and relevant concepts for modeling clinical pathways is provided and the evolved extension ”BPMN4CP” is demonstrated by an example process of wisdom tooth treatment.
Abstract: The Business Process Model and Notation (BPMN) is a standard for business process modeling that is very common in professional practice due to its expressiveness, the well defined meta model and the possibility of workflow integration. This research article aims to apply the BPMN for the representation of clinical pathways in order to utilize its benefits in the clinical context. BPMN provides a set of generic process modeling elements what makes it necessary to extend the language by domain-specific concepts from the field of clinical pathways (e.g., evidence indicators). Therefore, the extension method of Stroppi et al. (2011) was applied and extended in order to facilitate a systematic design and development. This research article provides the analysis of requirements and relevant concepts for modeling clinical pathways. Based on a domain ontology, need for extension is identified and the valid BPMN extension meta model is designed by the construction of a conceptional domain model and the corresponding BPMN extension model. The evolved extension ”BPMN4CP” is demonstrated by an example process of wisdom tooth treatment.

Book ChapterDOI
07 Sep 2014
TL;DR: This paper shows how the desired process characteristics can be derived and linked to events and shows that the selected dependent characteristic from a set of independent characteristics for a selected set of events.
Abstract: Process discovery techniques make it possible to automatically derive process models from event data. However, often one is not only interested in discovering the control-flow but also in answering questions like “What do the cases that are late have in common?”, “What characterizes the workers that skip this check activity?”, and “Do people work faster if they have more work?”, etc. Such questions can be answered by combining process mining with classification (e.g., decision tree analysis). Several authors have proposed ad-hoc solutions for specific questions, e.g., there is work on predicting the remaining processing time and recommending activities to minimize particular risks. However, as shown in this paper, it is possible to unify these ideas and provide a general framework for deriving and correlating process characteristics. First, we show how the desired process characteristics can be derived and linked to events. Then, we show that we can derive the selected dependent characteristic from a set of independent characteristics for a selected set of events. This can be done for any process characteristic one can think of. The approach is highly generic and implemented as plug-in for the ProM framework. Its applicability is demonstrated by using it to answer to a wide range of questions put forward by the UWV (the Dutch Employee Insurance Agency).

Journal ArticleDOI
TL;DR: This paper designs a component model for model transformations, supported by an implementation currently targeting the Atlas Transformation Language (ATL), and reports on a generic transformation component to analyse workflow models through their transformation into Petri nets, which has reused for eight workflow languages.
Abstract: Model-driven engineering promotes an active use of models to conduct the software development process. In this way, models are used to specify, simulate, verify, test and generate code for the final systems. Model transformations are key enablers for this approach, being used to manipulate instance models of a certain modelling language. However, while other development paradigms make available techniques to increase productivity through reutilization, there are few proposals for the reuse of model transformations across different modelling languages. As a result, transformations have to be developed from scratch even if other similar ones exist. In this paper, we propose a technique for the flexible reutilization of model transformations. Our proposal is based on generic programming for the definition and instantiation of transformation templates, and on component-based development for the encapsulation and composition of transformations. We have designed a component model for model transformations, supported by an implementation currently targeting the Atlas Transformation Language (ATL). To evaluate its reusability potential, we report on a generic transformation component to analyse workflow models through their transformation into Petri nets, which we have reused for eight workflow languages, including UML Activity Diagrams, YAWL and two versions of BPMN.

Journal ArticleDOI
TL;DR: A methodology for the pattern-based development and realization of business models in the context of Cyber-Physical Production Systems is presented to make the opportunities of CPPS not only available to big corporations but also to small and medium-sized enterprises.

Journal ArticleDOI
TL;DR: A process model of how organizational elements should be aligned with the workflow redesign during business process change implementation is proposed, no such model is available in BPM literature proposing alignment between hard and soft factors.
Abstract: – Business process implementation has been primarily seen as a redesign of the workflow with the consequent organizational change assumed to be taking place automatically or through a process of “muddling through”. Although evidence suggests that 70 per cent of business process reengineering programmes have failed due to lack of alignment with corporate change strategy, the question of alignment of workflow redesign with the organizational change process has not received adequate attention. The purpose of this paper is to provide a framework for managing organizational change in a structured manner during workflow redesign, a perspective missing in the literature on business process management (BPM) implementation. , – This paper attempts to integrate the 8-S dimensions of Higgins model across the different phases of workflow redesign to develop a process framework of managing organizational change during BPM workflow redesign. As an exploratory study the paper draws on existing literature on BPM and change alignment to conceptualize an alignment framework of associated managerial activities involved during different phases of BPM workflow redesign. The framework is evaluated against two case studies of business process implementation to substantiate how lack of alignment leads to failure in BPM implementation. , – The paper provides a conceptual framework of how organizational change should be managed during BPM implementation. The model suggests the sequence of alignment of the 8-S dimensions (Higgins, 2005) with the different phases of the workflow redesign and identifies the role of the managerial levels in the organization in managing the alignment of the 8-S dimensions during business process change. , – This framework would provide managers with an execution template of how to achieve alignment of the workflow redesign with the 8-S dimensions thus facilitating effective organizational change during business process implementation. , – This paper proposes a process model of how organizational elements should be aligned with the workflow redesign during business process change implementation. No such model is available in BPM literature proposing alignment between hard and soft factors.

Journal ArticleDOI
01 Mar 2014
TL;DR: A complete methodology for modeling and validating an e-commerce system with a third-party payment platform from the view point of a business process and its use enables a designer to identify errors early in the design process and correct them before the deployment phase.
Abstract: E-commerce and online shopping with a third-party payment platform have rapidly developed recently, and encountered many fault tolerance and security problems concerned by users. The causes of these problems include malicious behavior and imperfect business processes. The latter lead to the emergence of security vulnerabilities and loss of user funds which become more and more serious these years. We focus on the business process of e-commerce, and propose a formal model for constructing an e-commerce business process called an E-commerce Business Process Net. It integrates both data and control flows based on Petri nets. Rationality and transaction consistency are defined and validated to guarantee the transaction properties of an e-commerce business process. This paper offers a complete methodology for modeling and validating an e-commerce system with a third-party payment platform from the view point of a business process. Its use enables a designer to identify errors early in the design process and correct them before the deployment phase. In order to demonstrate the applicability and feasibility of the methodology, we have modeled and validated a real-world e-commerce business process and discovered the problems that cause the violation of transaction properties.

Journal ArticleDOI
TL;DR: This paper presents Event Stream Processing Units (SPUs) as an abstraction mechanism to encapsulate application logic for event stream processing and enable a seamless transition between process models, executable process representations, and components at the IT layer, and presents a runtime infrastructure that executes SPUs and supports implicit invocation and completion semantics.

Journal ArticleDOI
TL;DR: This work proposes an approach to characterize the context of a business process activity in a given domain through conceptual models structured in layers.

Proceedings ArticleDOI
24 Mar 2014
TL;DR: The BPMN notation is extended to incorporate visual constructs for modeling privacy requirements and Semantic Web Rule Language constructs are described to represent the semantics of the privacy-aware extensions to BPMn and enable the use of reasoning tools that support the verification and enforcement of privacy constraints during run-time.
Abstract: This paper proposes a privacy-aware business process modeling framework supporting reasoning and enforcement of privacy constraints. The BPMN notation is extended to incorporate visual constructs for modeling privacy requirements. Moreover, we describe Semantic Web Rule Language constructs to represent the semantics of the privacy-aware extensions to BPMN and enable the use of reasoning tools that support the verification and enforcement of privacy constraints during run-time. To analyze the potential applicability of the proposed framework we describe an airport emergency system scenario where we illustrate how the privacy-aware extension facilitates the modeling of privacy of personal data requirements in a challenging application domain.

Journal ArticleDOI
TL;DR: An overview of the field of querying business process models; a summary of its literature; and a list of challenges (and some potential solutions) that have yet to be addressed are provided.
Abstract: Business process management technology is becoming increasingly popular, resulting in more and more business process models being created. Hence, there is a need for these business process models to be managed effectively. For effective business process model management, being able to efficiently query large amount of business process models is essential. For example, it is preferable to find a similar or related model to customize, rather than building a new one from scratch. This would not only save time, but would also be less error-prone and more coherent with the existing models of the enterprise. Querying large amounts of business process models efficiently is also vital during company amalgamation, in which business process models from multiple companies need to be examined and integrated. This paper provides: an overview of the field of querying business process models; a summary of its literature; and a list of challenges (and some potential solutions) that have yet to be addressed. In particular, we aim to compare the differences between querying business process models and general graph querying. We also discuss literature work from graph querying research that can be used when querying business process models.

14 May 2014
TL;DR: Conceptualization Active as mentioned in this paper is an active conceptualization active approach to the concept of conceptualisation active and conceptualizing active concepts, which can be found here.
Abstract: Conceptualization Active

Journal ArticleDOI
TL;DR: An improvement vision, based on BPs realized by services and on measurement of their execution, in conjunction with a systematic approach to integrate the detected improvements, provides useful guidance to organizations.
Abstract: Context: Organizations are rapidly adopting Business Process Management (BPM) as they focus on their business processes (BPs), seeing them to be key elements in controlling and improving the way they perform their business. Business Process Intelligence (BPI) takes as its focus the collection and analysis of information from the execution of BPs for the support of decision making, based on the discovery of improvement opportunities. Realizing BPs by services introduces an intermediate service layer that enables us to separate the specification of BPs in terms of models from the technologies implementing them, thus improving their modifiability by decoupling the model from its implementation. Objective: To provide an approach for the continuous improvement of BPs, based on their realization with services and execution measurement. It comprises an improvement process to integrate the improvements into the BPs and services, an execution measurement model defining and categorizing several measures for BPs and service execution, and tool support for both. Method: We carried out a systematic literature review, to collect existing proposals related to our research work. Then, in close collaboration with business experts from the Hospital General de Ciudad Real (HGCR), Spain, and following design science principles, we developed the methods and artifacts described in this paper, which were validated by means of a case study. Results: We defined an improvement process extending the BP lifecycle with measurement and improvement activities, integrating an execution measurement model comprising a set of execution measures. Moreover, we developed a plug-in for the ProM framework to visualize the measurement results as a proof-of-concept prototype. The case study with the HGCR has shown its feasibility. Conclusions: Our improvement vision, based on BPs realized by services and on measurement of their execution, in conjunction with a systematic approach to integrate the detected improvements, provides useful guidance to organizations.

Journal ArticleDOI
TL;DR: A holistic perspective on BPM is proposed, thus providing a twofold strategic and operational tool for process analysts and managers at different levels and providing an actionable body of knowledge to enhance process-related decisions and actions within organizations.
Abstract: – Business process management (BPM) is still mostly associated with methods and software tools for process modeling, automation and redesign/performance analysis, with limited effort toward building and applying interdisciplinary approaches which capture the real complexity of business processes. The purpose of this paper is to elaborate a system view of BPM and presents an actionable body of knowledge to enhance process-related decisions and actions within organizations. , – A design science approach is used to build a conceptual contribution based on extended process management literature and a multi-year author experience in the area of business process engineering in both research and education contexts. , – A business process management system includes strategy, model, execution and performance dimensions whereas the management of a process involves activities related to scope, structure, resource, systems, dependency, exception, performance and external integration. , – The frameworks and related definitions need further theoretical development and refinement in terms of the components and reciprocal relations among system and activity elements. In this vein, the study would also benefit from real-life applications and empirical analysis. , – The paper can support process implementation, maturity assessment and competence development efforts within organizations as well as be a foundational work to advance the creation of a global body of knowledge on process management. , – The paper proposes a holistic perspective on BPM as a system of components and a bundle of activities, thus providing a twofold strategic and operational tool for process analysts and managers at different levels.

DOI
18 Aug 2014
TL;DR: The purpose of this paper is to establish an overview of current usages of the business model construct, its nature and role in theory building, and to derive guiding principles applicable for achieving better clarity of thebusiness model construct in future research.
Abstract: Different applications and conceptualizations of the business model concept have created discussions on what it actually is. The purpose of this paper is twofold: 1) to establish an overview of current usages of the business model construct, its nature and role in theory building, and – building on this - 2) to derive guiding principles applicable for achieving better clarity of the business model construct in future research.

Proceedings ArticleDOI
14 Jul 2014
TL;DR: A set of design principles for business model evolution are proposed and a tool is demonstrated that can assist in the creation and navigation of business model versions in a visual and user-friendly way.
Abstract: The Business Model Canvas (BMC) assists in the design of companies' business models. As strategies evolve so too does the business model. Unfortunately, each BMC is a standalone representation. Thus, there is a need to be able to describe transformation from one version of a business model to the next as well as to visualize these operations. To address this issue, and to contribute to computer-assisted business model design, we propose a set of design principles for business model evolution. We also demonstrate a tool that can assist in the creation and navigation of business model versions in a visual and user-friendly way.

Journal ArticleDOI
TL;DR: It is found that the greater use of technologies such as Enterprise Service Bus and architectural approaches like Service Choreography have the potential to significantly impact SOA implementations for CDS.
Abstract: The use of a service-oriented architecture (SOA) has been identified as a promising approach for improving health care by facilitating reliable clinical decision support (CDS). A review of the literature through October 2013 identified 44 articles on this topic. The review suggests that SOA related technologies such as Business Process Model and Notation (BPMN) and Service Component Architecture (SCA) have not been generally adopted to impact health IT systems' performance for better care solutions. Additionally, technologies such as Enterprise Service Bus (ESB) and architectural approaches like Service Choreography have not been generally exploited among researchers and developers. Based on the experience of other industries and our observation of the evolution of SOA, we found that the greater use of these approaches have the potential to significantly impact SOA implementations for CDS

Journal ArticleDOI
TL;DR: This study proposes a complementary six-step approach to business model innovation, which is based on the principles of 'networked thinking', which gives entrepreneurs, decision makers and managers a better handle on structuring, communicating and evaluating different business model designs.
Abstract: In both theory and practice, business model innovation is acknowledged as an important means to gain a competitive edge. Designing a new business model, however, requires profound knowledge, experience and skills. To support the task, practitioners can rely on a set of techniques, namely cases, component-based approaches, taxonomies, conceptual models, causal loop diagrams and design patterns. We argue that these techniques only provide valuable support during specific steps of the design process. In addition, there is a tendency towards focusing on model-internal consistency while neglecting the organisation’s actual mission and external business environment. Therefore, this study proposes a complementary six-step approach to business model innovation, which is based on the principles of ‘networked thinking’. This holistic and systemic approach comprises features of established techniques and explicates assumptions about the organisation’s specific business situation. It gives entrepreneurs, decision makers and managers a better handle on structuring, communicating and evaluating different business model designs.