Business Process Model and Notation

About: Business Process Model and Notation is a research topic. Over the lifetime, 9038 publications have been published within this topic receiving 190712 citations. The topic is also known as: Business Process Modeling Notation & BPMN.

Towards a BPMN 2.0 Ontology

Abstract: The Business Process Model and Notation (BPMN) is a widely used standard for business process modelling and maintained by the Object Management Group (OMG). However, the BPMN 2.0 specification is quite comprehensive and spans more than 500 pages. The definition of an element is distributed across different sections and sometimes conflicting. In addition, the structure of the elements and their relationships are described within the metamodel, however, further syntactical rules are defined within the natural text. Therefore, this paper defines an ontology that formally represents the BPMN specification. This ontology is called the BPMN 2.0 Ontology and can be used as a knowledge base. The description of an element is combined within the corresponding class and further explanations are provided in annotations. This allows a much faster understanding of BPMN. In addition, the ontology is used as a syntax checker to validate concrete BPMN models.

Service Mining: Using Process Mining to Discover, Check, and Improve Service Behavior

Abstract: Web services are an emerging technology to implement and integrate business processes within and across enterprises. Service orientation can be used to decompose complex systems into loosely coupled software components that may run remotely. However, the distributed nature of services complicates the design and analysis of service-oriented systems that support end-to-end business processes. Fortunately, services leave trails in so-called event logs and recent breakthroughs in process mining research make it possible to discover, analyze, and improve business processes based on such logs. Recently, the task force on process mining released the process mining manifesto. This manifesto is supported by 53 organizations and 77 process mining experts contributed to it. The active participation from end-users, tool vendors, consultants, analysts, and researchers illustrate the growing significance of process mining as a bridge between data mining and business process modeling. In this paper, we focus on the opportunities and challenges for service mining, i.e., applying process mining techniques to services. We discuss the guiding principles and challenges listed in the process mining manifesto and also highlight challenges specific for service-orientated systems.

Business process reengineering: an approach for process mapping

Abstract: The goal of business process reengineering (BPR) is to achieve dramatic improvements in business measures of performance by radically changing the process design. This paper provides a structural definition of the redesign search space using the number of employee types and the number of activities. A systematic approach that combines some linear programming tools with unique BPR principles is then proposed to support the technical redesign of the current process. The approach is illustrated using a public firm process.

Business process management method and system

Abstract: A service-oriented architecture includes applications, business services, business functions, and data repositories for developing human resource or other applications. A business service provides a set of business functions. The applications access business functions within business services. The business functions provide mechanisms for accessing and processing data in the data repositories. Applications may access business functions directly or through an interface that provides a common format for accessing the business functions. The business functions may access data through components that provide data transformation and mapping so that the business functions may be independent of the data format.

Service Process Innovation: A Case Study of BPMN in Practice

Abstract: We describe the application of the Business Process Modeling Notation to the redesign of a service management process in a truck dealership in the N.E. US. After the deployment of a new service management system did not lead to the expected efficiency gains the authors were asked to analyze the as-is service process, make suggestions for improvement, and simulate the financial impact of the proposed changes. The as-is and to-be process were documented in BPMN, and a BPMN-based simulation tool was used to quantify the effects of process improvement. As an outcome of this project we developed an initial subset of BPMN constructs that were a useful starting point for modeling in a process-unaware domain with members of the surveyed organization. We found that the deliberate modification of BPMN constructs allows for the highlighting of common process weaknesses, and we show how an analytical process model changes when it is modified to serve as a simulation models.