Topic
Business value
About: Business value is a research topic. Over the lifetime, 6991 publications have been published within this topic receiving 256520 citations.
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TL;DR: In this article, the authors propose a framework that shows how market-based assets and capabilities are leveraged via market-facing or core business processes to deliver superior customer value and competitive advantages.
1,028 citations
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TL;DR: An interpretive framework is presented that analyzes the definitional perspectives and the applications of big data, and a general taxonomy is provided that helps broaden the understanding ofbig data and its role in capturing business value.
Abstract: Big data has the potential to revolutionize the art of management. Despite the high operational and strategic impacts, there is a paucity of empirical research to assess the business value of big data. Drawing on a systematic review and case study findings, this paper presents an interpretive framework that analyzes the definitional perspectives and the applications of big data. The paper also provides a general taxonomy that helps broaden the understanding of big data and its role in capturing business value. The synthesis of the diverse concepts within the literature on big data provides deeper insights into achieving value through big data strategy and implementation.
1,024 citations
TL;DR: In this article, the authors present an exploratory study of a conceptual model of perceived customer value in a business-to-consumer e-commerce setting, including valence of on-line shopping experience, perceived product quality, perceived risk, and product price.
Abstract: This article presents an exploratory study of a conceptual model of perceived customer value in a business-to-consumer e-commerce setting Key precursors of perceived customer value included in the model are valence of on-line shopping experience, perceived product quality, perceived risk, and product price Relationships among these variables (as well as mediating variables) and their relationship to on-line shoppers' value perceptions are explored The theoretical framework proposed in this work expands on previous efforts on perceived customer value by including new variables relevant to an e-commerce setting and by integrating several key variables into one model The preliminary findings lead to several implications © 2003 Wiley Periodicals, Inc
1,010 citations
TL;DR: This study estimates the dollar benefits of improved information exchanges between Chrysler and its suppliers that result from using EDI and concludes that system wide, this translates to annual savings of $220 million for the company.
Abstract: A great deal of controversy exists about the impact of information technology on firm performance. While some authors have reported positive impacts, others have found negative or no impacts. This study focuses on Electronic Data Interchange (EDI) technology. Many of the problems in this line of research are over-come in this study by conducting a careful analysis of the performance data of the past decade gathered from the assembly centers of Chrysler Corporation. This study estimates the dollar benefits of improved information exchanges between Chrysler and its suppliers that result from using EDI. After controlling for variations in operational complexity arising from mix, volume, parts complexity, model, and engineering changes, the savings per vehicle that result from improved information exchanges are estimated to be about $60. Including the additional savings from electronic document preparation and transmission, the total benefits of EDI per vehicle amount to over $100. System wide, this translates to annual savings of $220 million for the company.
1,004 citations
TL;DR: The intensity of the relationship between CIO's interactions with the top management team and their level of IT and business knowledge is much stronger in firms that articulate a transformational IT vision, and the sophis- tication of IT infrastructures was also found to significantly impact IT assimilation.
Abstract: assimilation is regarded as an important outcome in the efforts of firms to leverage the potential of information technologies in their business activities and strategies. Despite significant investments in information technology, considerable diversity exists in how well firms have been able to assimilate IT and leverage the business value of IT. This research draws upon the emerging knowledge-based and resource-based views of the firm to examine the influence of three factors on IT assimilation: (i) quality of senior leadership, (ii) sophisti- cation of IT infrastructures, and (iii) organizational size. Drawing upon a large-scale sample survey where responses were obtained from CIOs and senior business executives who were members of the firms' top management teams, the study examines a variety of mostly nor- mative prescriptions. The findings provide robust evidence about the impacts of CIOs' busi- ness and IT knowledge on IT assimilation. Further, we find that CIOs' membership in top management teams and their informal interactions with TMT members enhance their knowl- edge, particularly their business knowledge. We find that the intensity of the relationship between CIO's interactions with the top management team and their level of IT and business knowledge is much stronger in firms that articulate a transformational IT vision. The sophis- tication of IT infrastructures was also found to significantly impact IT assimilation. Surpris- ingly, the IT knowledge of senior business executives was not found to be a significant influ- ence on IT assimilation. The implications of these findings for evolving a deeper understanding of the dynamics underlying IT assimilation are presented.
1,004 citations