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Communications management

About: Communications management is a research topic. Over the lifetime, 2382 publications have been published within this topic receiving 47942 citations.


Papers
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Patent
15 May 2000
TL;DR: In this paper, an automated communications system operates to transfer data, metadata and methods from a provider computer to a consumer computer through a communications network, including responses by the consumer computer, updating of information, and processes for future communications.
Abstract: An automated communications system operates to transfer data, metadata and methods from a provider computer to a consumer computer through a communications network. The transferred information controls the communications relationship, including responses by the consumer computer, updating of information, and processes for future communications. Information which changes in the provider computer is automatically updated in the consumer computer through the communications system in order to maintain continuity of the relationship. Transfer of metadata and methods permits intelligent processing of information by the consumer computer and combined control by the provider and consumer of the types and content of information subsequently transferred. Object oriented processing is used for storage and transfer of information. The use of metadata and methods further allows for automating may of the actions underlying the communications, including communication acknowledgements and archiving of information. Service objects and partner servers provide specialized data, metadata, and methods to providers and consumers to automate many common communications services and transactions useful to both providers and consumers. A combination of the provider and consumer programs and databases allows for additional functionality, including coordination of multiple users for a single database.

2,304 citations

Book
01 Jan 1985
TL;DR: Emphasizing both the fundamental principles as well as the critical role of performance in driving protocol and network design, this book explores in detail all the critical technical areas in data communications, wide-area networking, local area networking, and protocol design.
Abstract: Data and Computer Communications, 9e, is a two-time winner of the best Computer Science and Engineering textbook of the year award from the Textbook and Academic Authors Association. It is ideal for one/two-semester courses in Computer Networks, Data Communications, and Communications Networks in CS, CIS, and Electrical Engineering departments. With a focus on the most current technology and a convenient modular format, this best-selling text offers a clear and comprehensive survey of the entire data and computer communications field. Emphasizing both the fundamental principles as well as the critical role of performance in driving protocol and network design, it explores in detail all the critical technical areas in data communications, wide-area networking, local area networking, and protocol design.

1,729 citations

Journal ArticleDOI
TL;DR: The results suggest that commitment to the organization positively influencesknowledge donating, and is in turn positively influenced by CMC use, and a relationship was found that was not hypothesized: knowledge collecting influences knowledge donating in a positive sense.
Abstract: Determining which factors promote or impede the sharing of knowledge within groups and organizations constitutes an important area of research. This paper focuses on three such influences: “organizational commitment,” “organizational communication,” and the use of a specific instrument of communication – computer‐mediated communication (CMC). Two processes of knowledge sharing are distinguished: donating and collecting. A number of hypotheses are presented concerning the influence of commitment, climate and CMC on these processes. These hypotheses were tested in six case studies. The results suggest that commitment to the organization positively influences knowledge donating, and is in turn positively influenced by CMC use. Communication climate is found to be a key variable: a constructive communication climate was found to positively influence knowledge donating, knowledge collecting and affective commitment. Finally, a relationship was found that was not hypothesized: knowledge collecting influences knowledge donating in a positive sense – the more knowledge a person collects, the more he or she is willing to also donate knowledge to others. Based on these results, a number of theoretical and practical implications are discussed, and suggestions for further research are presented.

1,233 citations

Book
01 Jan 1977
TL;DR: The first three chapters provide an overview of the communication system in technology, present the author's research methods, and describe differences in the career paths and goals of engineers and scientists that cause special problems for organizations.
Abstract: The original edition of this book summarized more than a decade of work on communications flow in science and engineering organizations, showing how human and organizational systems could be restructured to bring about improved productivity and better person-to-person contact. While many studies have been done since then, few of them invalidate the general conclusions and recommendations Allen offers. In a new preface he points out - new developments, noting areas that need some modification, elaboration, or extension, and directing readers to the appropriate journal articles where the findings, are reported.The first three chapters provide an overview of the communication system in technology, present the author's research methods, and describe differences in the career paths and goals of engineers and scientists that cause special problems for organizations. The book then discusses how technological information is acquired by the R & D organization, shows how critical technical communication within the laboratory is for R & D performance, and originates the idea of the "gatekeeper," the person who links his or her organization to the world at large. Concluding chapters take up the influence of formal and informal organization and of architecture and office layouts on communication. Many of these ideas have been successfully incorporated by architects and managers in the design of new R & D facilities and complexes.Thomas J. Allen is Professor of Organizational Psychology and Management at MIT's Sloan School of Management.

1,208 citations

Book
01 Jul 2002
TL;DR: The Excellence in Public Relations and Communication Management: A Review of the Theory and Results as discussed by the authors is a review of the theory and results of the Excellence Study, focusing on the importance of public relations and communication.
Abstract: Contents: Preface. Excellence in Public Relations and Communication Management: A Review of the Theory and Results. Methodology of the Excellence Study. Isolating the Excellence Factor. The Value of Public Relations. Empowerment of the Public Relations Function. Communicator Roles. Organization of the Communication Function, Relationship to Other Management Functions, and Use of Consulting Firms. Models of Public Relations. The Origins, Management, and Outcomes of Programs for Key Publics. Activism and the Environment. Inside the Organization: Culture, Structure, Systems of Internal Communication, Job Satisfaction, Gender, and Diversity. New Directions for Research Suggested by the Excellence Study. Appendices: Questionnaires for Heads of Public Relations Departments. Questionnaire for CEO or Other Member of the Dominant Coalition. Employee Questionnaire. Qualitative Interview Protocol.

1,039 citations


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Performance
Metrics
No. of papers in the topic in previous years
YearPapers
20233
202213
202161
202056
201970
201893