Topic
Computer-supported cooperative work
About: Computer-supported cooperative work is a research topic. Over the lifetime, 4704 publications have been published within this topic receiving 132169 citations. The topic is also known as: computer-supported collaborative work & CSCW.
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TL;DR: This survey characterizes an emerging research area, sometimes called coordination theory, that focuses on the interdisciplinary study of coordination, that uses and extends ideas about coordination from disciplines such as computer science, organization theory, operations research, economics, linguistics, and psychology.
Abstract: This survey characterizes an emerging research area, sometimes called coordination theory, that focuses on the interdisciplinary study of coordination. Research in this area uses and extends ideas about coordination from disciplines such as computer science, organization theory, operations research, economics, linguistics, and psychology.A key insight of the framework presented here is that coordination can be seen as the process of managing dependencies among activities. Further progress, therefore, should be possible by characterizing different kinds of dependencies and identifying the coordination processes that can be used to manage them. A variety of processes are analyzed from this perspective, and commonalities across disciplines are identified. Processes analyzed include those for managing shared resources, producer/consumer relationships, simultaneity constraints, and task/subtask dependencies.Section 3 summarizes ways of applying a coordination perspective in three different domains:(1) understanding the effects of information technology on human organizations and markets, (2) designing cooperative work tools, and (3) designing distributed and parallel computer systems. In the final section, elements of a research agenda in this new area are briefly outlined.
3,447 citations
TL;DR: C categories and examples of groupware are described and some underlying research and development issues are discussed and GROVE, a novel group editor, is explained in some detail as a salient groupware example.
Abstract: Groupware reflects a change in emphasis from using the computer to solve problems to using the computer to facilitate human interaction. This article describes categories and examples of groupware and discusses some underlying research and development issues. GROVE, a novel group editor, is explained in some detail as a salient groupware example
2,891 citations
01 Dec 1992
TL;DR: A study of shared editor use is discussed which suggests that awareness information provided and exploited passively through the shared workspace, allows users to move smoothly between close and loose collaboration, and to assign and coordinate work dynamically.
Abstract: Awareness of individual and group activities is critical to successful collaboration and is commonly supported in CSCW systems by active, information generation mechanisms separate from the shared workspace. These mechanisms pena~ise information providers, presuppose relevance to the recipient, and make access difficult, We discuss a study of shared editor use which suggests that awareness information provided and exploited passively through the shared workspace, allows users to move smoothly between close and loose collaboration, and to assign and coordinate work dynamically. Passive awareness mechanisms promise effective support for collaboration requiring this sort of behaviour, whilst avoiding problems with active approaches.
2,619 citations
TL;DR: It is proposed that the degree of immersion can be objectively assessed as the characteristics of a technology, and has dimensions such as the extent to which a display system can deliver an inclusive, extensive, surrounding, and vivid illusion of virtual environment to a participant.
Abstract: This paper reviews the concepts of immersion and presence in virtual environments VEs. We propose that the degree of immersion can be objectively assessed as the characteristics of a technology, and has dimensions such as the extent to which a display system can deliver an inclusive, extensive, surrounding, and vivid illusion of virtual environment to a participant. Other dimensions of immersion are concerned with the extent of body matching, and the extent to which there is a self-contained plot in which the participant can act and in which there is an autonomous response. Presence is a state of consciousness that may be concomitant with immersion, and is related to a sense of being in a place. Presence governs aspects of autonomie responses and higher-level behaviors of a participant in a VE. The paper considers single and multiparticipant shared environments, and draws on the experience of ComputerSupported Cooperative Working CSCW research as a guide to understanding presence in shared environments. The paper finally outlines the aims of the FIVE Working Group, and the 1995 FIVE Conference in London, UK.
1,809 citations
TL;DR: The people and the work found under the CSCW umbrella are described, issues considered include: research and design areas, software development, office automation, small-group versus systems approach, US and European differences; and the history of groupware.
Abstract: CSCW and groupware emerged in the 1980s from shared interests among product developers and researchers in diverse fields. Today, it must overcome the difficulties of multidisciplinary interaction. This article describes the people and the work found under the CSCW umbrella. Issues considered include: research and design areas, software development, office automation, small-group versus systems approach, US and European differences; and the history of groupware. >
1,665 citations