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Conflict management
About: Conflict management is a research topic. Over the lifetime, 7699 publications have been published within this topic receiving 159547 citations.
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TL;DR: In this article, the authors advocate a theory based on empirical observation of actual firm decision-making, which provides a theory of decision making within business organizations, contrary to the economic theory of the firm, which sees firms as profit-maximizing entities.
Abstract: Provides a theory of decision making within business organizations. Contrary to the economic theory of the firm, which sees firms as profit-maximizing entities, the authors advocate a theory based on empirical observation of actual firm decision-making. Various features of firm decision-making are identified. First, firms are coalitions of participants whose individual goals may and often do conflict. How this conflict is resolved is determined by the firm's bargaining process. This process is constrained by past behavior and decisions. Second, the authors reject the notion that firms are one-dimensional profit-maximizers in favor of a view of firms as entities with many different objectives that will accept suboptimal outcomes if they are above a minimum level. Congruent with this, a firm's search activity occurs in response to a perceived problem and is limited in scope. The effect is that firm policies will change only incrementally. Also impeding radical policy change is the fact that firms react to uncertainty using standardized decision rules. Using this theory, two computer models of business decision-making are presented and compared with actual results. These models are shown to have especially good predictive power. (CAR)
6,698 citations
TL;DR: An examination of the literature on conflict between work and family roles suggests that work-family conflict exists when time devoted to the requirements of one role makes it difficult to fulfill requirements of another.
Abstract: An examination of the literature on conflict between work and family roles suggests that work-family conflict exists when: (a) time devoted to the requirements of one role makes it difficult to fulfill requirements of another; (b) strain from participation in one role makes it difficult to fulfill requirements of another; and (c) specific behaviors required by one role make it difficult to fulfill the requirements of another. A model of work-family conflict is proposed, and a series of research propositions is presented.
6,275 citations
TL;DR: An inductive study of eight microcomputer firms found that fast decision makers use more, not less, information than do slow decision makers, and use a two-tiered advice process.
Abstract: How do executive teams make rapid decisions in the high-velocity microcomputer industry? This inductive study of eight microcomputer firms led to propositions exploring that question. Fast decision makers use more, not less, information than do slow decision makers. The former also develop more, not fewer, alternatives, and use a two-tiered advice process. Conflict resolution and integration among strategic decisions and tactical plans are also critical to the pace of decision making. Finally, fast decisions based on this pattern of behaviors lead to superior performance.
3,754 citations
TL;DR: In a longitudinal study, the authors found that higher group performance was associated with a particular pattern of conflict, and that teams performing well were characterized by low but increasing levels of conflict.
Abstract: In a longitudinal study, we found that higher group performance was associated with a particular pattern of conflict. Teams performing well were characterized by low but increasing levels of proces...
2,234 citations
TL;DR: In this article, the authors propose several operational measures, and develop one that allows the use of secondary (financial) data to measure organizational slack, which serves to reduce goal conflict, to reduce information processing needs, to promote political behavior, or to facilitate certain strategic behaviors.
Abstract: According to various writers, organizational slack serves to reduce goal conflict, to reduce information processing needs, to promote political behavior, or to facilitate certain strategic behaviors. The salient feature is that the slack construct is usually discussed without a concurrent attempt at empirical measurement. In this article I propose several operational measures, and develop one that allows the use of secondary (financial) data.
1,784 citations