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Showing papers on "Data envelopment analysis published in 1997"


Book
30 Nov 1997
TL;DR: This book is the first systematic survey of performance measurement with the express purpose of introducing the field to a wide audience of students, researchers, and practitioners.
Abstract: The second edition of An Introduction to Efficiency and Productivity Analysis is designed to be a general introduction for those who wish to study efficiency and productivity analysis. The book provides an accessible, well-written introduction to the four principal methods involved: econometric estimation of average response models; index numbers, data envelopment analysis (DEA); and stochastic frontier analysis (SFA). For each method, a detailed introduction to the basic concepts is presented, numerical examples are provided, and some of the more important extensions to the basic methods are discussed. Of special interest is the systematic use of detailed empirical applications using real-world data throughout the book. In recent years, there have been a number of excellent advance-level books published on performance measurement. This book, however, is the first systematic survey of performance measurement with the express purpose of introducing the field to a wide audience of students, researchers, and practitioners. Indeed, the 2nd Edition maintains its uniqueness: (1) It is a well-written introduction to the field. (2) It outlines, discusses and compares the four principal methods for efficiency and productivity analysis in a well-motivated presentation. (3) It provides detailed advice on computer programs that can be used to implement these performance measurement methods. The book contains computer instructions and output listings for the SHAZAM, LIMDEP, TFPIP, DEAP and FRONTIER computer programs. More extensive listings of data and computer instruction files are available on the book's website: (www.uq.edu.au/economics/cepa/crob2005).

7,616 citations


14 Nov 1997
TL;DR: A Slacks-Based measure of efficiency of efficiency in DEA that deals directly with the input surplus and the output shortage of the decision making unit (DMU) concerned and is unit invariant and monotone decreasing with respect toinput surplus and output shortage.
Abstract: In this paper, we will propose a Slacks-Based measure (SBM) of efficiency in DEA. This scalar measure deals directly with the input surplus and the output shortage of the decision making unit (DMU) concerned. It is unit invariant and monotone decreasing with respect to input surplus and output shortage. Furthermore, this measure is decided only by consulting with the reference set of the DMU and is not affected by statistics over the whole data set. The new measure has a close connection with other measures proposed so far, e.g., CCR and BCC. The dual side of this model can be interpreted as profit maximization, in contrast to the ratio maximization of the CCR model. Numerical experiments show its validity as an efficiency measurement tool and its compatibility with other measures of efficiency.

2,630 citations


Journal ArticleDOI
TL;DR: In this paper, the authors examined the productive efficiency of 70 Indian commercial banks during the early stages (1986-1991) of the ongoing period of liberalization and used data envelopment analysis to calculate radial technical efficiency scores.

750 citations


Journal ArticleDOI
TL;DR: The paper argues that the incorporation of value judgements in DEA was motivated by applications of the method in real life organisations, and concentrates on the implications of weights restrictions on the efficiency, targets and peer comparators of inefficient Decision Making Units.
Abstract: This paper provides a review of the evolution, development and future research directions on the use of weights restrictions and value judgements in Data Envelopment Analysis. The paper argues that the incorporation of value judgements in DEA was motivated by applications of the method in real life organisations. The application driven development of the methods has led to a number of different approaches in the literature which have inevitably different uses and interpretations. The paper concentrates on the implications of weights restrictions on the efficiency, targets and peer comparators of inefficient Decision Making Units. The paper concludes with future research directions in the area of value judgements and weights restrictions.

699 citations


Journal ArticleDOI
TL;DR: In this article, the authors apply Data Envelopment Analysis to assess the performance of airports and develop productivity measures for terminals and airside operations, which are then used in a second stage Tobit regression in which environmental, structural and managerial variables are included.
Abstract: Many studies have investigated the financial results and economic productivity of airlines but few have investigated the productivity or performance of airports, and how changes in the industry may have affected them. Most airports measure performance strictly in accounting terms by looking at only total costs and revenues and the resulting surpluses or deficits. Few utilize any type of productivity measure or performance indicator. This paper applies Data Envelopment Analysis to assess the performance of airports. It is used to construct performance indices on the basis of the multiple outputs which airports produce and the multiple inputs which they utilize. In particular we develop productivity measures for terminals and airside operations. The performance measures are then used in a second stage Tobit regression in which environmental, structural and managerial variables are included. The regression results provide a ‘net’ performance index and also identify which variables the managers have some control over and what the relative importance of each variable is in affecting performance. The data set contains a panel of 21 U.S. airports over a five-year period.

505 citations


Journal ArticleDOI
TL;DR: In this paper, the authors compare econometric and linear programming approaches on a common panel of 270 Italian banks and conclude that the results do not differ dramatically, when based on the same data and conceptual framework; when differences arise, they can be explained by going back to the intrinsic features of the models.
Abstract: Research on bank efficiency has developed in two separate streams: econometric studies and Data Envelopment Analysis, a linear programming technique. These two branches of literature have developed quickly, but separately; in this paper these two approaches have been tested on a common panel of 270 Italian banks, and this has suggested the following: (i) econometric and linear programming results do not differ dramatically, when based on the same data and conceptual framework; (ii) when differences arise, they can be explained by going back to the intrinsic features of the models. Moreover, some findings on Italian banks may be of interest also to the international reader: (i) efficiency scores show a high variance; (ii) the banking system is split in two, between northern and southern banks; (iii) there is a direct (rather than inverse) relationship between productive efficiency and asset quality; (iv) the efficiency of Italian banks did not increase over the period 1988–1992.

453 citations


Journal ArticleDOI
TL;DR: In this paper, the authors considered translog and Cobb-Douglas stochastic frontiers in which the technical inefficiency effects are defined by three different models: the time-varying inefficiency model, proposed by Battese and Coelli (1992), the inefficiency effect model for panel data, and the non-neutral frontier model proposed by Huang and Liu (1994).
Abstract: This paper considers translog and Cobb-Douglas stochastic frontiers in which the technical inefficiency effects are defined by three different models. The models involved are the time-varying inefficiency model, proposed by Battese and Coelli (1992), the inefficiency effects model for panel data, proposed by Battese and Coelli (1995), and the non-neutral frontier model, proposed by Huang and Liu (1994). Technical change is also accounted for in the frontier models. Predicted technical efficiencies of the wheat farmers and estimates of the elasticities of wheat production with respect to the different inputs and the returns-to-scale parameter are compared under the different model specifications.

370 citations


Journal ArticleDOI
TL;DR: In this article, the authors proposed a new measure of performance that seeks to address the limitations of the earlier indices by employing a well known method in operations research called data envelopment analysis.

345 citations


Journal ArticleDOI
TL;DR: In this paper, a best practice analysis of the Ontario based branches of a large Canadian bank is presented, which focuses on the performance of branch personnel; it considers as outputs both transactions and maintenance work.

345 citations


Journal ArticleDOI
TL;DR: In this paper, the authors examined the comparative of higher education institutions in the UK and proposed concepts of cost and outcome efficiency in order to gain further insights into the universities' operations.
Abstract: In this paper, we examine the comparative of higher education institutions in the UK. The governmental inititatives of the decade within this sector have given emphasis to issues of accountability, value for money and cost control. The reporting of various statistics regarding the universities' activities only fully achieves its potential value if it is used to define comprehensive concepts of performance and goal achievements informed by the institutions' missions. In that spirit, we propose concepts of cost and outcome efficiency in order to gain further insights into the universities' operations. Data envelopment analysis and its recent advances were used to asses the two types of efficiency. The application of the methodology to 45 universities in the UK revealed a subset of six institutions that showed satisfactory performance across alternative efficiency tests.

327 citations


Journal ArticleDOI
TL;DR: A methodology is developed to identify the efficiency of IT utilization and the importance of IT-related activities and their effect on firm performance, within the DEA framework, and evaluates the marginal benefits of IT.
Abstract: The purpose of this paper is to consider the effect of Information Technology on the performance of a firm We use Data Envelopment Analysis (DEA) to study this problem In the paper, we outline DEA and address its advantages over parametric approaches We then develop a methodology to identify the efficiency of IT utilization and the importance of IT-related activities and their effect on firm performance, within the DEA framework Our methodology also evaluates the marginal benefits of IT We provide an application of our methodology through an illustration

Journal ArticleDOI
TL;DR: In this paper, the authors focus on the assessment of the productive efficiency of bank branches using data envelopment analysis methods enhanced by the value judgements of individual branch managers, which gives insights on issues related to the appropriateness of branch input mix.

Journal ArticleDOI
TL;DR: In this article, the role of weight restrictions in Data Envelopment Analysis (DEA) is examined and an alternative approach called contingent weight restriction is proposed, which is both practical and intellectually consistent with the DEA philosophy.
Abstract: This paper examines the role that weight restrictions play in Data Envelopment Analysis (DEA). It is argued that the decision to include a factor (input or output) in a DEA model represents an implicit judgement that the factor has a non-trivial weight. It therefore seems perverse to allow DEA to assign a trivial weight to that factor in assessing the efficiency of a unit. There is therefore a strong case for imposing restrictions on factor weights. However, many existing methods of weight restriction are in practice unwieldy. This paper proposes an alternative approach we term contingent weight restriction which is both practical and intellectually consistent with the DEA philosophy. The paper explores the implications of alternative methods of weight restriction using simulated data from a well known production process.

Journal ArticleDOI
TL;DR: The paper concludes that the dangers of misspecification are most serious when simple models are used and sample sizes are small, and it will usually be to the modeller's advantage to err on the side of including possibly irrelevant variables rather than run the risk of excluding a potentially important variable from the model.
Abstract: The use of Data Envelopment Analysis for estimating comparative efficiency has become widespread, and there has been considerable academic attention paid to the development of variants of the basic DEA model. However, one of the principal weaknesses of DEA is that - unlike statistically based methods - it yields no diagnostics to help the user determine whether or not the chosen model is appropriate. In particular, the choice of inputs and out-puts depends solely on the judgement of the user. The purpose of this paper is to examine the implications for efficiency scores of using a misspecified model. A simple production process is set up. Simulation models are then used to explore the effects of applying misspecified DEA models to this process. The phenomena investigated are: the omission of significant variables; the inclusion of irrelevant variables; and the adoption of an inappropriate variable returns to scale assumption. The robustness of the results is investigated in relation to sample size; variations in the number of inputs; correlation between inputs; and variations in the importance of inputs. The paper concludes that the dangers of misspecification are most serious when simple models are used and sample sizes are small. In such circumstances, it is concluded that it will usually be to the modeller's advantage to err on the side of including possibly irrelevant variables rather than run the risk of excluding a potentially important variable from the model.

Journal ArticleDOI
TL;DR: Data envelopment analysis (DEA) has been used to monitor and benchmark productivity in a chain of 15 hotels over a 12-month period as mentioned in this paper, and the results were compared with each other and with standard accounting data for the same period.
Abstract: Data envelopment analysis (DEA) was used to monitor and benchmark productivity in a chain of 15 hotels over a 12-month period. Quarter results were compared with each other and with standard accounting data for the same period. In this way it was possible to identify and study units which showed anomalous behavour in terms of their measured productivity and gross profit. These were apparently related to factors other than size or staffing levels. Advantages and disadvantages of DEA are discussed, as well as its potential for the motivation and appraisal of local management and for optimizing budgetary control. © 1997 John Wiley & Sons, Ltd.

Journal ArticleDOI
TL;DR: The authors showed that unless the sample size reaches several thousands of observations the shape parameter of the gamma density is hard to estimate, and that this carries over to estimates of the stochastic frontier, the individual inefficiencies, and the allocation of the overall variance to the Stochastic Frontier and to the Inefficiencies.
Abstract: Although conceptually pleasing, normal-gamma frontier models lead to difficult estimation problems. It is shown here that unless the sample size reaches several thousands of observations the shape parameter of the gamma density is hard to estimate, and that this carries over to estimates of the stochastic frontier, the individual inefficiencies, and the allocation of the overall variance to the stochastic frontier and to the inefficiencies.

Book
01 Jan 1997
TL;DR: In this article, the authors measure the technical efficiency of the 50 largest Korean cities to provide information on the relative performance of each city, sources of inefficiency in urban production, and possible returns to scale of additional investment for each city.
Abstract: Using Data Envelopment Analysis methods, this study measures the technical efficiency of the 50 largest Korean cities to provide information on the relative performance of each city , sources of inefficiency in urban production, and possible returns to scale of additional investment for each city. It also seeks to determine the factors that account for productivity differentials, and by using the Data Envelopment Analysis methodology, hopes to close the gap between theory and empirical estimates in urban-regional studies, and contribute to improvements in urban-regional policy making.

Journal ArticleDOI
TL;DR: The CCA/DEA approach is an attempt to bridge the gap between the frontier approach of DEA and the average tendencies of statistics (econometrics).

Journal ArticleDOI
TL;DR: The contribution of data envelopment analysis as a decision support technique which can produce customised individual league tables to inform the potential student in his/her choice is illustrated.
Abstract: This paper is concerned with the process of performance measurement undertaken by different stakeholders in the UK higher education sector, focusing on the perspective of the potential student. The...

Journal ArticleDOI
TL;DR: A broad framework for assessing validity is suggested, which should be developed further, and illustrative examples of the problems in a real application within health care are given, finding a disturbing lack of concordance between the different results obtained.
Abstract: Data Envelopment Analysis is a potentially useful technique for measuring production efficiency and is being increasingly applied to health care services, as with other areas. However, some fundamental concerns need to be addressed before Data Envelopment Analysis can be accepted widely as a routine tool. These include issues of validity and specification error. This paper suggests a broad framework for assessing validity, which should be developed further, and gives illustrative examples of the problems in a real application within health care. Data from 75 Scottish acute hospitals for three years from 1991–94 are analysed. Internal validity is assessed by examining the effect on the results obtained of the choice of inputs and outputs selected for analysis. External validity is assessed by examining differences in the results obtained from the data for each of the three years. In both cases, it is concluded that there is a disturbing lack of concordance between the different results obtained. Caution mu...

Journal ArticleDOI
TL;DR: In this paper, the authors compared the initial and subsequent performance of economics departments and found that while overall performance has improved substantially, further productivity improvements are required for new universities to achieve best practice.
Abstract: The 1987 Green Paper on Australian higher education included a recommendation for the abandonment of the binary system. The Dawkins plan effectively transferred resources from established universities to the former colleges of advanced education. This study compares the initial and subsequent performance of economics departments. The analysis applies survey data to a non-parametric data envelopment analysis model. Model results suggest that while overall performance has improved substantially, further productivity improvements are required for new universities to achieve best practice.

Journal ArticleDOI
TL;DR: In this paper, Cone Ratio DEA (Data Envelopment Analysis) models are suggested for monitoring and/or early warning systems to be used by bank regulatory agencies. Illustrative examples are developed from data on 1984 and 1985 performances of the 16 largest banks in Texas.

Journal ArticleDOI
TL;DR: In this article, the authors examined the productive efficiency of a sample of swine producers in Hawaii by estimating a stochastic frontier production function and the constant returns to scale (CRS) and variable returns-to-scale (VRS) output-oriented DEA models.
Abstract: Improving productive efficiency is an increasingly important determinant of the future of the swine industry in Hawaii. This paper examines the productive efficiency of a sample of swine producers in Hawaii by estimating a stochastic frontier production function and the constant returns to scale (CRS) and variable returns to scale (VRS) output-oriented DEA models. The technical efficiency estimates obtained from the two frontier techniques are compared. The scale properties are also examined under the two approaches. The industry's potential for increasing production through improved efficiency is also discussed.

Journal ArticleDOI
TL;DR: In this paper, the authors discuss recent work in developing scalar measures of inefficiency which comprehend all inefficiencies, including non-zero slacks, and are readily interpretable and easily used in a wide variety of contexts.

Journal ArticleDOI
TL;DR: In this article, the authors present a DEA model that can be used to provide direction for improvement to branches which do not use their resources in the most efficient way to produce service quality.
Abstract: Over the last few years data envelopment analysis (DEA) has been gaining increasing popularity as a performance assessment methodology. DEA has been successfully applied to bank branch performance evaluation. However, most DEA models which have been developed for bank branch performance assessment do not include service quality as an output. Service quality has been considered by many as the key to gaining competitive advantage and customer loyalty. Develops a DEA model that can be used to provide direction for improvement to branches which do not use their resources in the most efficient way to produce service quality. Focuses on internal customer service quality which is sometimes easier to measure. Presents results from an empirical study undertaken at a bank to demonstrate the applicability of the model.

Journal ArticleDOI
TL;DR: In this paper, a nonparametric approach based on multi-layer perceptron neural networks (MLP) is proposed to measure performance of public transport services based on the concept of productive efficiency.
Abstract: This paper is concerned with measuring performance of public transport services based on the concept of productive efficiency. A new nonparametric approach is proposed based on multi-layer perceptron neural networks (MLPs). The advantages and limitations of this approach are discussed and compared with those of mathematical programming and econometric techniques. The MLP is used, along with data envelopment analysis (DEA) and corrected least squares (COLS), to set out comparative annual efficiency measures for the London Underground, for the period 1970 to 1994. It is argued that the MLP approach is superior to traditionally applied techniques since it is both nonparametric and stochastic and offers greater flexibility. Finally, it is demonstrated that the proposed MLP efficiency analysis has important practical implications for decision making.

Journal ArticleDOI
TL;DR: The notion of "best practice" or "minimal extrapolation" regulation is introduced, and it is shown that cost reimbursement based on best practice norms may be (second best) optimal when the regulated firms have superior technological information and make non-verifiable cost reductions.
Abstract: In this paper, we introduce the notion of "best practice" or "minimal extrapolation" regulation, and we show that cost reimbursement based on best practice norms may be (second best) optimal when the regulated firms have superior technological information and make non-verifiable cost reductions. In particular, we investigate the use of Data Envelopment Analysis (DEA) in regulatory environments with considerable technological uncertainty. A series of DEA models, including the crs, drs, vrs, fdh and frh models, are considered, and it is shown that schemes which reimburse actual costs plus a fraction of DEA estimated cost reductions will (1) induce the firms to minimize costs and (2) minimize the informational rents of the firms.

Journal ArticleDOI
TL;DR: In this paper, data envelopment analysis (DEA) is used to create a measure of managerial efficiency in an attempt to reassess the conflicting theories concerning the impact of organizational performance on manager succession, and the counter-theories concerning the effect of manager succession on organizational performance.
Abstract: Data envelopment analysis (DEA) is used to create a measure of managerial efficiency in an attempt to reassess the conflicting theories concerning the impact of organizational performance on manager succession, and the counter-theories concerning the impact of manager succession on organizational performance. The analysis uses data for 147 college basketball teams from 1984 to 1991. The results indicate that winning, not efficiency, is the key criterion used in determining managerial retention. Yet when managers of losing teams are dismissed the teams tend to do even worse. If, however, the efficiency of the new manager is greater than that of the former, the disruptive effect of succession is minimized. Because administrators appear to focus on winning, not efficiency, they will often select new managers who are less efficient than departed managers. These results are unique to this literature and indicate promise for the use of DEA in analyses of the internal efficiencies of organizations. © 1997 John Wiley & Sons, Ltd.

Journal ArticleDOI
TL;DR: In this article, the authors applied a data envelopment analysis (DEA) approach to analyze total factor productivity, technology, and efficiency changes in Chinese agricultural production from 1984 to 1993.

Journal ArticleDOI
TL;DR: In this paper, a ranked voting system was proposed to determine an ordering of candidates in terms of the aggregate vote by rank for each candidate, using a DEA/AR (Data Envelopment Analysis/Assurance Region) exclusion model.