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Differentiated service

About: Differentiated service is a research topic. Over the lifetime, 5539 publications have been published within this topic receiving 105225 citations.


Papers
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Proceedings ArticleDOI
11 Mar 2007
TL;DR: This paper proposes an enterprise architecture extension that achieves an integration of service management and service orientation into enterprise architecture and discusses the integration of Service Oriented Architecture as a further extension.
Abstract: Enterprise architecture supports organizational engineering in many ways. Service orientation is regarded as dominant operations model for service providers -- within and beyond IT. As a consequence, it is important to integrate service management and service orientation into enterprise architecture. This paper proposes an enterprise architecture extension that achieves such an integration. IT service management is defined according to ITIL. Based on the integration of service management into enterprise architecture, the integration of Service Oriented Architecture is discussed as a further extension. The research is based on the Business Engineering approach and the guidelines of Method Engineering.

102 citations

Journal ArticleDOI
TL;DR: This paper addresses the reconciliation of these conflicting objectives by scheduling service requests with the dynamic creation of service instances by developing a pricing model using processor-sharing for clouds and developing a prioritization policy for data service aiming to maximize the profit of data service.

102 citations

Proceedings ArticleDOI
14 Apr 2004
TL;DR: Service-based content adaptation architecture is presented, enabling the use of third-party adaptation services and a novel content negotiation and adaptation model, and the proposed architectural framework is validated through a prototype.
Abstract: Pervasive computing applications allow users to access information from anywhere while traveling and using variety of devices Heterogeneity and limitation of resources involved in this application demand adaptation of content according to the current context (device, user, network etc) The dynamic nature of adaptation mechanisms together with emerging opportunities of Web Service technology provides new approach of adaptation which is service-based While this approach would provide a valuable service for the end customer, the service provider, and the content provider, it is important to have an architectural framework which is simple, scalable, flexible and interoperable Moreover, in order to provide a complete service-based content negotiation and adaptation solution, we must have a model, or a tool, that allows defining environmental constraints, mapping them to appropriate adaptation service requirements and finding an optimal service configurationIn this paper, we present service-based content adaptation architecture, enabling the use of third-party adaptation services and a novel content negotiation and adaptation model The proposed architectural framework is validated through a prototype

102 citations

Book ChapterDOI
01 Jan 2010
TL;DR: This paper examines the characteristic concerns and methods for these seven different design contexts to propose a unifying view that spans them, especially when the service-system is “information-intensive.”
Abstract: Many of the most complex service systems being built and imagined today combine person-to-person encounters, technology-enhanced encounters, self-service, computational service s, multi-channel, multi-device, and location-based and context-aware services. This paper examines the characteristic concerns and methods for these seven different design contexts to propose a unifying view that spans them, especially when the service-system is “information-intensive.” A focus on the information required to perform the service, how the responsibility to provide this information is divided between the service provider and service consumer, and the patterns that govern information exchange yields a more abstract description of service encounters and outcomes. This makes it easier to see the systematic relationships among the contexts that can be exploited as design parameters or patterns, such as the substitutability of stored or contextual information for person-to-person interactions. A case study for the design of a “smart multi-channel bookstore” illustrates the use of the different design contexts as building blocks for service systems.

102 citations

Patent
23 Jan 1998
TL;DR: In this article, the authors proposed a pricing strategy to reduce network congestion by balancing load among the servers in an intranet, where the service price is determined based on the workload attendant to the requested service, its quality of service (QOS) requirements and current conditions pertaining to the server.
Abstract: In an intranet, servers provide services for a price. A user is allotted a budget consisting of a limited amount of electronic credits to pay for the services. When the user requests a selected service from a server, the server offers a service price which can be accepted or rejected by the user, depending on the importance of the service to the user. The service price is determined based on, for example, the workload attendant to the requested service, its quality of service (QOS) requirements and current conditions pertaining to the server, in accordance with a pricing strategy. The latter is implemented to achieve network-wide objectives such as reducing network congestion by balancing load among the servers.

101 citations


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Performance
Metrics
No. of papers in the topic in previous years
YearPapers
20224
202118
202023
201939
201836
201789