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Showing papers on "Emotional exhaustion published in 1992"


Journal ArticleDOI
TL;DR: In this paper, burnout symptoms (emotional exhaustion, depersonalization, and reduced personal accomplishment) were hypothesized to occur among male and female nurses who are low in communal orientation and feel they invest more in their relationships with patients than they receive in return.
Abstract: In the present study, burnout symptoms (emotional exhaustion, depersonalization, and reduced personal accomplishment) were hypothesized to occur among male and female nurses who are low in communal orientation and feel they invest more in their relationships with patients than they receive in return. Communal orientation refers to the desire to give and receive benefits in response to the needs of and out of concern for others. Furthermore, it was expected that the perception of imbalance would be more strongly related to depersonalization and reduced personal accomplishment among women than among men. The sample consisted of 194 full time working nurses (48.5% males, 51.5% females). Burnout was measured with the Maslach Burnout Inventory (MBI). The results show that the burnout syndrome is more widespread among: (a) subjects, particularly women, who perceive an imbalance in their relationships with patients; (b) subjects low in communal orientation; and (c) subjects who both perceive an imbalance and are low in communal orientation. The results are discussed in the context of theoretical and practical implications.

134 citations


Journal ArticleDOI
TL;DR: In this paper, the authors report the results of a questionnaire survey among 212 health care workers at a hospital in Northern Norway, which included burnout, trait anxiety, various job demands and supports, and work attitudes (job satisfaction and organizational commitment).
Abstract: The present study reports the results of a questionnaire survey among 212 health care workers at a hospital in Northern Norway. Measures included burnout, trait anxiety, various job demands and supports, and work attitudes (job satisfaction and organizational commitment). Results provided support for Maslach's conceptualization of the burnout syndrome cross-culturally. Correlations among the three burnout subscales, as well as organizational correlates of burnout were generally consistent with earlier findings. The burnout scores of hospital workers were higher than North American norms, and some occupational differencs among subscales were found. A model of individual characteristics, job demands, burnout, and work attitudes was tested through a series of multiple regressions. Trait anxiety as well as job demands contributed to burnout. The influence of trait anxiety on work attitudes was mediated through emotional exhaustion. However, in addition to emotional exhaustion, both job demands and or...

118 citations


Journal ArticleDOI
TL;DR: In this article, the authors examined dispositional, cognitive, and situational predictors of coaching burnout within Smith's cognitive-affective model of spoil burnout and found that Trait anxiety emerged as the strongest predictor of burnout.
Abstract: The purpose of this study “was to examine dispositional, cognitive, and situational predictors of coaching burnout within Smith's cognitive-affective model of spoil burnout. High school and college coaches (N=848) completed the Maslach Burnout Inventory, the Trait Anxiety Inventory, and a demographic/cognitive appraisal questionnaire via a mail survey. Descriptive results indicated that a substantial percentage of coaches fell into the moderate and high burnout ranges and that female coaches were higher in emotional exhaustion than male coaches were. Trait anxiety emerged as the strongest predictor of burnout, and several cognitive perceptions of the coaching role were also predictive of burnout. Actual time spent in coaching and leisure activities, type of sport, competition level, and personal status were not related to burnout. These findings provide some support for Smith's model and indicate that burnout may be predicted by dispositional and cognitive factors more so than actual situational or behavi...

115 citations


Journal ArticleDOI
TL;DR: In this article, the authors identify two techniques for gaining information about clients' emotional states: (1) they can consciously try to assess clients'emotional states and/or (2) patients can monitor their own emotional reactions during the therapeutic hour, hoping to ''feel themselves into» their clients' emotions.
Abstract: Clinicians have identified two techniques for gaining information about clients' emotional states: (1) they can consciously try to assess clients'emotional states and/or (2) they can monitor their own emotional reactions during the therapeutic hour, hoping to «feel themselves into» their clients' emotions. Usually, clients'emotional self-reports are in synchrony with their facial, vocal, and postural expressions of emotion. But, what happens when they are not?

114 citations


Journal ArticleDOI
TL;DR: Results suggested that individual coping was related to burnout and Escape-avoidance was the primary coping strategy related to all three symptoms of burnout: emotional exhaustion, depersonalization, and lack of personal accomplishment.
Abstract: This study was undertaken as an attempt to determine the relationship between individual coping (in response to stressful work events) and concomitant symptoms of burnout and the relationship between coping and burnout as moderated by secondary cognitive appraisal. Professional mental health workers (N = 234) employed by a state psychiatric facility completed the Ways of Coping Checklist (revised) (Lazarus & Folkman, 1984) and a measure of secondary appraisal, after reporting a typical stressful work event. They also completed the Maslach Burnout Inventory (Maslach & Jackson, 1986) and a demographic questionnaire. Results suggested that individual coping was related to burnout. Escape-avoidance was the primary coping strategy related to all three symptoms of burnout: emotional exhaustion, depersonalization, and lack of personal accomplishment. Secondary appraisal did not moderate the relation of coping and burnout.

101 citations


Journal ArticleDOI
TL;DR: The high percentage of infectious diseases physicians experiencing burnout suggests the need for further research to establish trends, to determine if other types of physicians experience similar levels of burnout, to identify casual factors, and to develop avenues to reduce stress and facilitate coping.
Abstract: The occurrence and distribution of the three dimensions of the burnout syndrome (emotional exhaustion, depersonalization, and lowered feelings of personal accomplishment) were studied among infectious diseases physicians. A written survey was mailed to the entire identified US population of infectious diseases physicians (n = 4328); a 46.3% response rate provided 1840 usable surveys. Statistical analyses of the data demonstrated that 43.5% of the physician sample reported high scores on emotional exhaustion, and 40.3% scored high on depersonalization. Personal accomplishment scores remained high, despite burnout levels, with 91.8% reporting high personal accomplishment. The highest percentage of burnout occurred among physicians in private practice settings (55%), followed by government settings (39%), and academia (37%). The high percentage of infectious diseases physicians experiencing burnout suggests the need for further research to establish trends, to determine if other types of physicians experience similar levels of burnout, to identify casual factors, and to develop avenues to reduce stress and facilitate coping.

77 citations


Journal ArticleDOI
TL;DR: Results show that hospital AIDS social workers had slightly higher rates of emotional exhaustion and depersonalization on the Maslach Burnout Inventory but also felt a substantially higher level of personal accomplishment.
Abstract: Fears of a future shortage of experienced social workers in the acquired immune deficiency syndrome (AIDS) field because of burnout prompted this study of 128 hospital social workers who work with AIDS patients. Results show that hospital AIDS social workers had slightly higher rates of emotional exhaustion and depersonalization on the Maslach Burnout Inventory but also felt a substantially higher level of personal accomplishment. Age, autonomy, and belonging to a support group explained 19 percent of the variance in burnout. Hospital administrators are urged to examine their administrative policies concerning these factors and to explore ways to preserve and enhance the most satisfying aspects of the work. Further research is encouraged to explore the relationship between young age and burnout and to better understand the factors that make AIDS work satisfying.

77 citations


Journal ArticleDOI
TL;DR: This article examined the relation of hope to occupational burnout among 81 nurses in chronic-care rehabilitation units and found that higher levels of hope were associated with lower emotional exhaustion and depersonalization, and greater personal accomplishment.
Abstract: Examined the relation of hope to occupational burnout among 81 nurses in chronic-care rehabilitation units. Hypothesizing from Snyder's (1989) model of hope in the reality negotiation process, it was predicted that hope would be significantly predictive of three separate components of burnout. Nurse burnout was assessed with the Maslach Burnout Inventory (Maslach & Jackson, 1981). Separate regression equations revealed higher levels of hope to be signficantly associated with lower emotional exhaustion and depersonalization, and greater personal accomplishment

74 citations


Book
30 Nov 1992
TL;DR: The authors defined emotional and psychological abuse as knowing and feeling towards the definitions of emotional or psychological abuse, and defined the parents of emotionally and psychologically abused children as emotional and psychologically abusive children.
Abstract: Defining emotional and psychological abuse emotional and psychological abuse - knowing and feeling towards the definitions of emotional and psychological abuse emotional and psychological abuse in a global, cultural and historical context case histories of emotional and psychological abuse the parents of emotionally and psychologically abused children emotionally and psychologically abused children - observation, communication and assessment the emotional and psychological abuse of Michelle implications for management and trainers

68 citations


Journal ArticleDOI
TL;DR: The pattern of results suggests that efforts directed toward reducing anxiety and job stress and increasing coworker support, particularly for less experienced nurses, might reduce burnout.
Abstract: Objective To identify predictors of burnout in pediatric nurses and to compare the incidence of burnout, job stress, anxiety and perceived social support in acute and nonacute care pediatric nurses. Design Prospective correlational-descriptive methodology was used to predict high, moderate or low burnout from length of work experience, perceived work stress and social support and anxiety. Subjects and setting Registered nurses (n = 121) employed full-time in neonatal and pediatric intensive care units and pediatric intermediate care units. Measurements and results Measures of job stress, anxiety, experience, social support and burnout were compared in acute and nonacute care pediatric nurses. The overall mean incidence of burnout was in a moderate range for both acute and nonacute care pediatric nurses for the emotional exhaustion and depersonalization subscales and in the high range of personal accomplishment subscales of the Maslach Burnout Inventory. Analysis of variance revealed no differences between groups. However, when nurses were grouped by high, moderate and low burnout scores, chi-square analysis revealed significant differences. More acute care nurses reported high burnout and more nonacute care nurses reported low burnout. Discriminant function analysis revealed that job stress was the strongest significant predictor of burnout, followed by state anxiety, coworker support, trait anxiety and experience on the unit. Conclusions Even though high burnout levels are more frequent in acute care pediatric nurses, burnout is a problem in both acute and nonacute care pediatric nurses. The pattern of results suggests that efforts directed toward reducing anxiety and job stress and increasing coworker support, particularly for less experienced nurses, might reduce burnout.

64 citations


Journal ArticleDOI
TL;DR: In this paper, a group of 124 health and social service workers from various agencies in Nova Scotia completed a package of questionnaires assessing burnout, hassles, and organizational variables.
Abstract: A group of 124 health and social service workers from various agencies in Nova Scotia completed a package of questionnaires assessing burnout, hassles, and organizational variables. The study investigated the extent to which psychological burnout among human service workers was attributable to tensions between professional role requirements and constraints of organizational procedures and structures. A measure of conditions for self-management was found to make a substantial contribution to predicting burnout. It also suggested a complex pattern of relationships between specific managerial supports for professional initiatives and workers' vulnerability to burnout. Participants' characteristic coping patterns were also found to be important in predicitng psychological burnout. In addition, the study confirmed the utility of differentiating between more proximal work hassles and general life hassles when examining the incidence of emotional exhaustion. The results of the study were discussed in te...

Journal ArticleDOI
TL;DR: For the Educators Survey, an inventory designed to assess teacher burnout in each of three scales representing constructs of Emotional Exhaustion, Depersonalization, and Personal Accomplishment, is presented in this article.
Abstract: For the Educators Survey, an inventory designed to assess teacher burnout in each of three scales representing constructs of Emotional Exhaustion, Depersonalization, and Personal Accomplishment, bo...

Journal ArticleDOI
TL;DR: In this article, differences in social-cognitive development and children's ability to regulate their own emotional responses are implicated in developmental differences in children's strategies for influencing others' mood states.
Abstract: Differences in social-cognitive development and children's ability to regulate their own emotional responses are implicated in developmental differences in children's strategies for influencing others' mood states.

Journal ArticleDOI
TL;DR: The robustness of the 8-phase model of burnout was tested by using the Revised Maslach Burnout Instrument (MBI) on a sample of entrepreneurs as discussed by the authors.
Abstract: The robustness of the 8-phase model of burnout was tested by using the Revised Maslach Burnout Instrument (MBI) on a sample of entrepreneurs. The results are consistent with the model's proposition that mean scores on the subdomains of (a) depersonalization, (b) (lack of) personal accomplishment, and (c) emotional exhaustion, increase regularly and predictably as the-experienced level of burnout reported by respondents increases.

01 Apr 1992
TL;DR: This article identified the most salient organizational and personality factors contributing to teacher burnout for elementary, intermediate, and secondary teachers and determined the pattern of causal predominance linking these stressors to burnout.
Abstract: This study was conducted to identify the most salient organizational and personality factors contributing to burnout for elementary, intermediate, and secondary teachers; and to determine the pattern of causal predominance linking these stressors to burnout for each teacher group. Participants in the study, full-timc elementary (N=599), intermediate (N=203), and (N=715) secondary teachers, responded to a series of questionnaires including the Maslach Burnout Inventory. An hypothesized model of burnout, based on replicated findings from the literature, was tested separately for each group of teachers using the analysis of covariance structures. Findings were consistent across groups in revealing the potency of role conflict, work o7erload, classroom climate, decision-making, and peer support as the primary organizational determinants of teacher burnout. Findings also emphasized the key positions held by self-esteem and external locus of control as important mediators of teacher burnout. Findings related to causal structure among the emotional exhaustion, depersonalization, and personal accmplishment facets of burnout make it clear that interpretation of burnout as a untdimensional construct is not meaningful. (LL) ********************************************************************** Reproductions supplied by EDRS are the best that can be made from the original document. *********************************************************************** to% r?\ 3EST COPY AVAILABLE Ib 2 Teacher Burnout

Journal ArticleDOI
TL;DR: In this article, the authors examined the distinct experience of burnout and its antecedents among sixty-two supervisors in public welfare organizations and found that the primary cause for the supervisors' burnout was ambiguous and incompatible organizational policies.
Abstract: The study examines the distinct experience of burnout and its antecedents among sixty-two supervisors in public welfare organizations. The results suggest that in contrast to line workers, the supervisors experienced significantly high levels of depersonalization and reduced personal accomplishment, but only a moderate level of emotional exhaustion. The primary cause for the supervisors' burnout was ambiguous and incompatible organizational policies. In addition, person-role conflict, perceived overload and conflicting expectations from superiors also contributed to the supervisors' burnout. Social support moderated the influence of both role conflict and ambiguity. The study concludes with implications regarding the burnout syndrome and administrators' stress.

Journal ArticleDOI


DatasetDOI
01 Feb 1992
TL;DR: The authors examined the dimensionality and construct validity of Golembiewski, Munzenrider, and Stevenson (1986) revision of the Maslach and Jackson (1981) Burnout Inventory (MBI).
Abstract: : This study examined the dimensionality and construct validity of Golembiewski, Munzenrider, and Stevenson (1986) revision of the Maslach and Jackson (1981) Maslach Burnout Inventory (MBI). Results of confirmatory factor analyses conducted on data collected from 357 FAA employees in a technical, safety-related occupation provided support for a 3-factor, correlated model of burnout. The results suggest that the three factors (emotional exhaustion, depersonalization, and personal accomplishment) were differentially correlated with organizational phenomena of interest. These findings extend the literature beyond analyses on human service type workers and suggest the utility of developing and implementing different strategies for management interventions to respond to different manifestations of employee burnout. Burnout, Job Stress, Social Support, Job Satisfaction.

01 Jan 1992
TL;DR: The robustness of the 8-phase model of burnout was tested by using the Revised Maslach Burnout Instrument (MBI) on a sample of entrepreneurs as mentioned in this paper.
Abstract: The robustness of the 8-phase model of burnout was tested by using the Revised Maslach Burnout Instrument (MBI) on a sample of entrepreneurs. The results are consistent with the model's proposition that mean scores on the subdomains of (a) depersonalization, (b) (lack of) personal accomplishment, and (c) emotional exhaustion, increase regularly and predictably as the experienced level of burnout reported by respondents increases.


DOI
01 Jan 1992
TL;DR: In this article, the authors used a learned-helplessness model to examine burnout in male instructors at a post-secondary education institution in western Canada and found that greater emotional exhaustion was associated with greater escape-cognitive and escape-active coping strategies.
Abstract: This study used a learned-helplessness model to examine burnout. Two h i e r a r c h i c a l multiple regression analyses tested the extent to which job stress, a t t r i b u t i o n s t y l e , and coping strategies were associated with burnout ( i . e . , emotional exhaustion) i n male instructors (N = 108), aged 30 and 55 (M = 44.1), employed at a post-secondary i n s t i t u t i o n i n western Canada. I t was expected that those a t t r i b u t i o n s t y l e s and coping strategies associated with greater "personal" and "universal" helplessness would be associated with greater emotional exhaustion, whereas those associated with greater "morale" and "enthusiasm" would be associated with lower emotional exhaustion S p e c i f i c a l l y , greater characterological (internal-stable) and task d i f f i c u l t y (external-stable) a t t r i b u t i o n s were expected to be associated with greater emotional exhaustion under highstres s conditions. Under low-stress conditions, greater behavioural (internal-unstable) a t t r i b u t i o n s were expected to be associated with greater emotional exhaustion. Greater emotional exhaustion was also expected to be associated with greater escape-cognitive and escape-active coping r a t i o s , but with lower contro l c o g n i t i v e and control-active coping r a t i o s . Those a t t r i b u t i o n s t y l e s and coping strategies associated with personal helplessness, i . e , characterological ( i n t e r n a l stable) a t t r i b u t i o n s and escape-cognitive coping, were expected to make stronger contributions to emotional exhaustion than were those associated with universal helplessness, i . e . , taski i i d i f f i c u l t y (external-stable) a t t r i b u t i o n s and escape-active coping. In addition, control-cognitive coping was expected to be more negatively associated with emotional exhaustion than was cont r o l a c t i v e coping. Results indicated that greater escape-active coping was associated with greater emotional exhaustion. The contribution of the universal-helplessness product-term (stress by externalstable attributions) approached s i g n i f i c a n c e . Under high-stress conditions, greater task d i f f i c u l t y (external-stable) a t t r i b u t i o n s were associated with greater emotional exhaustion. The enthusiasm product-term (stress by internal-unstable attributions) also contributed s i g n i f i c a n t l y to emotional exhaustion. Under low-stress conditions, greater behavioural (internal-unstable) a t t r i b u t i o n s were associated with greater emotional exhaustion. The negative association between c o n t r o l cognitive coping and emotional exhaustion approached s i g n i f i c a n c e . Results suggested that burnout may involve universal rather than personal helplessness. This f i n d i n g was not anticipated. Results also supported the theory that internal-unstable (behavioural) a t t r i b u t i o n s may represent a v u l n e r a b i l i t y to burnout. Longitudinal studies would need to be conducted to t e s t any causal implications of the present findings. i v Table of

Book ChapterDOI
01 Jan 1992
TL;DR: In this paper, the authors consider aspects of group facilitation and make decisions about how they will run groups, in order to facilitate health care professionals to run groups effectively and therapeutically.
Abstract: Health care professionals often need to facilitate groups. To run groups effectively and therapeutically, they have to make certain decisions about how they will run groups. This article considers aspects of group facilitation.