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Emotional intelligence

About: Emotional intelligence is a research topic. Over the lifetime, 18082 publications have been published within this topic receiving 393093 citations. The topic is also known as: EI & Emotional Intelligence Quotient、 EQ.


Papers
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Journal ArticleDOI
TL;DR: In this article, Salovey and Mayer developed a measure of emotional intelligence based on the model of emotion intelligence, which was used to predict first-year college grades of students.

3,211 citations

Book ChapterDOI
01 Jan 2007

2,999 citations

Journal ArticleDOI
TL;DR: In this paper, the authors developed a psychometrically sound and practically short EI measure that can be used in leadership and management studies, and provided exploratory evidence for the effects of the EI of both leaders and followers on job outcomes.
Abstract: Recently, increasing numbers of scholars have argued that emotional intelligence (EI) is a core variable that affects the performance of leaders. In this study, we develop a psychometrically sound and practically short EI measure that can be used in leadership and management studies. We also provide exploratory evidence for the effects of the EI of both leaders and followers on job outcomes. Applying Gross' emotion regulation model, we argue that the EI of leaders and followers should have positive effects on job performance and attitudes. We also propose that the emotional labor of the job moderates the EI–job outcome relationship. Our results show that the EI of followers affects job performance and job satisfaction, while the EI of leaders affects their satisfaction and extra-role behavior. For followers, the proposed interaction effects between EI and emotional labor on job performance, organizational commitment, and turnover intention are also supported.

2,787 citations

Journal ArticleDOI
TL;DR: The purposes of this article are to provide a definition of emotional labor that integrates these perspectives, to discuss emotion regulation as a guiding theory for understanding the mechanisms ofotional labor, and to present a model of emotional Labor that includes individual differences and organizational factors.
Abstract: The topic of emotions in the workplace is beginning to garner closer attention by researchers and theorists. The study of emotional labor addresses the stress of managing emotions when the work role demands that certain expressions be shown to customers. However, there has been no overarching framework to guide this work, and the previous studies have often disagreed on the definition and operationalization of emotional labor. The purposes of this article are as follows: to review and compare previous perspectives of emotional labor, to provide a definition of emotional labor that integrates these perspectives, to discuss emotion regulation as a guiding theory for understanding the mechanisms of emotional labor, and to present a model of emotional labor that includes individual differences (such as emotional intelligence) and organizational factors (such as supervisor support).

2,767 citations

Journal ArticleDOI
TL;DR: The Multifactor Emotional Intelligence Scale (MEIS) as discussed by the authors is a 12-sub-scale ability test of emotional intelligence, which measures the ability of an individual with respect to a set of abilities.

2,644 citations


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Performance
Metrics
No. of papers in the topic in previous years
YearPapers
20244
2023881
20221,900
20211,073
20201,384
20191,347