Showing papers on "Emotional labor published in 1973"

Worker Background and Job Satisfaction: Comment

Abstract: THERE are two opposing views on the relationship between job satisfaction and worker background, when background is classified as either urban or rural. Jon Shepard reported no relationship between worker background and relative amount of job satisfaction.1 On the other hand, Charles L. Hulin and Milton R. Blood indicated that people with rural backgrounds will report relatively greater job satisfaction than people with urban backgrounds.2 This communication appears to have a solution to these opposing viewpoints. The Hulin and Blood study used plant location to determine worker background, inferring that an urban plant had urban workers and a rural plant had rural workers. Shepard used area of socialization (area where workers lived from age ten to twenty) instead of plant location in his test of the hypothesis that worker background has an effect on job satisfaction. In both studies several types