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Empowerment

About: Empowerment is a research topic. Over the lifetime, 42112 publications have been published within this topic receiving 752953 citations.


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Journal Article
TL;DR: In this paper, the authors describe the returns a company can expect from empowering service employees, which include a number of favorable business results, but new management changes as well as new management change as well.
Abstract: The production-line approach to service is being challenged by an employee empowerment approach. Despite its growing popularity, many managers are till uncertain about empowerment's impact. The authors describe the returns a company can expect from empowering service employees, which include a number of favorable business results, but new management changes as well.

839 citations

BookDOI
22 Dec 2015
TL;DR: Garcia et al. as discussed by the authors proposed a curriculum for empowerment, action, and change in multicultural education, focusing on race, disability, giftedness, and school reform.
Abstract: All chapters conclude with "References." PART I.DIMENSIONS, HISTORY, AND GOALS. 1. The Dimensions of Multicultural Education. 2. Multicultural Education and Global Citizenship. 3. Multicultural Education: History, Development , Goals and Approaches. PART II. CONCEPTUAL AND PHILOSOPHICAL ISSUES. 4. Culture, Ethnicity, and Education. 5. Race, Diversity, and Educational Paradigms. 6. Pluralism, Ideology, and Educational Reform. 7. The Stages of Cultural Identity: Implications for Curriculum Reform. PART III. KNOWEDGE CONSTRUCTION AND SCHOOL REFORM. 8. Race, Disability, Giftedness, and School Reform. 9. The Lives and Values of Transformative Scholars and Citizenship Education. PART IV. CURRICULUM AND TEACHING STRATEGIES FOR DECISION-MAKING AND ACTION. 10. A Curriculum for Empowerment, Action, and Change. 11. Teaching Decision-Making and Social Action Skills for Social Change. PART V. GENDER, LANGUAGE, INTERGROUP RELATIONS, AND GUIDELINES. 12. Gender and Educational Equality. 13. Language, Culture, and Education Ricardo L. Garcia. 14. Reducing Prejudice in Students: Theory, Research, and Strategies. 15. Curriculum Guidelines for Multicultural Education. Appendix: Multicultural Education Program Evaluation Checklist.

833 citations

Journal ArticleDOI
TL;DR: In this article, the authors investigated the relationship between team empowerment and virtual team performance and the moderating role of the extent of face-to-face interaction using 35 sales and service virtual teams in a high-technology organization.
Abstract: We investigated the relationship between team empowerment and virtual team performance and the moderating role of the extent of face-to-face interaction using 35 sales and service virtual teams in a high-technology organization. Team empowerment was positively related to two independent assessments of virtual team performance— process improvement and customer satisfaction. Further, the number of face-to-face meetings moderated the relationship between team empowerment and process improvement: team empowerment was a stronger predictor for teams that met face-toface less, rather than more, frequently.

830 citations

Journal ArticleDOI
TL;DR: This article examined some of the important organizational consequences of popular management techniques and provided strong support for institutional theory, demonstrating how both internal and external legitimacy can be gained by using popular management practices.
Abstract: This paper examines some of the important organizational consequences of popular management techniques. Using informational reports on quality, empowerment, and teams, as well as a measure of the implementation of total quality management programs, we found that companies associated with popular management techniques did not have higher economic performance. Nevertheless, these same companies were more admired, perceived to be more innovative, and rated higher in management quality. Higher pay was also given to chief executives when their companies were associated with these management trends. These results provide strong support for institutional theory, demonstrating how both internal and external legitimacy can be gained by using popular management techniques. They also extend institutional theory from its usual emphasis on organization-environment relations to new within-firm dynamics.

827 citations

Journal ArticleDOI
TL;DR: In this paper, the authors reexamine black-white differences in sociopolitical participation and find that empowerment influences black participation by contributing to a more trusting and efficacious orientation to politics and by greatly increasing black attentiveness to political affairs.
Abstract: Using 1987 national sample survey data that included a large black oversample, we reexamine black-white differences in sociopolitical participation. We hypothesized that increases in black empowerment would affect the level of black sociopolitical participation and change the nature of black-white differences in political behavior. The results show that blacks in high-black-empowerment areas—as indicated by control of the mayor's office—are more active than either blacks living in low-empowerment areas or their white counterparts of comparable socioeconomic status. Furthermore, the results show that empowerment influences black participation by contributing to a more trusting and efficacious orientation to politics and by greatly increasing black attentiveness to political affairs. We discuss the results' implications for theoretical interpretations of when and why black sociopolitical behavior differs from that of whites.

825 citations


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Performance
Metrics
No. of papers in the topic in previous years
YearPapers
20241
20233,100
20226,409
20212,123
20202,550
20192,576