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Showing papers on "Enterprise software published in 2001"


Proceedings ArticleDOI
03 Jan 2001
TL;DR: The paper describes the impact of critical success factors (CSFs) across the stages of enterprise resource planning (ERP) implementations using the responses from 86 organizations that completed or are in the process of completing an ERP implementation.
Abstract: The paper describes the impact of critical success factors (CSFs) across the stages of enterprise resource planning (ERP) implementations using the responses from 86 organizations that completed or are in the process of completing an ERP implementation. Our results provide advice to management on how best to utilize their limited resources to choose those CSFs that are most likely to have an impact upon the implementation of the ERP system.

973 citations


Journal ArticleDOI
TL;DR: The successful implementation of various enterprise resource planning (ERP) systems has provoked considerable interest over the last few years as discussed by the authors, and many companies have tossed millions of dollars in this direction with little to show for it.
Abstract: The successful implementation of various enterprise resource planning (ERP) systems has provoked considerable interest over the last few years. Management has recently been enticed to look toward these new information technologies and philosophies of manufacturing for the key to survival or competitive edges. Although there is no shortage of glowing reports on the success of ERP installations, many companies have tossed millions of dollars in this direction with little to show for it. Since many of the ERP failures today can be attributed to inadequate planning prior to installation, we choose to analyze several critical planning issues including needs assessment and choosing a right ERP system, matching business process with the ERP system, understanding the organizational requirements, and economic and strategic justification. In addition, this study also identifies new windows of opportunity as well as challenges facing companies today as enterprise systems continue to evolve and expand.

513 citations


Book
30 Mar 2001
TL;DR: In this paper, the authors present a framework for change-proficiency in agile enterprise systems, focusing on the following three dimensions: agility, response ability, and response capability: knowledge, response, and culture.
Abstract: AGILITY, RESPONSE ABILITY, AND CULTURE. Putting Agility in Its Place. Change-Enabling Structure and Culture. CHANGE PROFICIENCY: THE LANGUAGE OF AGILE ENTERPRISE. Frameworks for Change Proficiency. Response Situation Analysis. ADAPTABLE STRUCTURE: THE ENABLER OF AGILE ENTERPRISE. Enabling Response Ability. Response-Able Enterprise Systems. Systematic Design of Response-Able Systems. Intuitive Design of Response-Able Systems. KNOWLEDGE AND CULTURE: THE WAY OF THE AGILE ENTERPRISE. Waking Up the Enterprise. Becoming and Managing the Response-Able Enterprise. References. Index.

324 citations


Book
30 Mar 2001
TL;DR: In this paper, the authors present a survey of the latest trends and updates in enterprise resource planning (ERP) software and introduce the basic functional areas of business and their relationships.
Abstract: Learn how to master and maximize enterprise resource planning (ERP) software -- which continues to grow in importance in business today -- with Monk/Wagner's CONCEPTS IN ENTERPRISE RESOURCE PLANNING, 4E. Readers discover how to use ERP tools to increase growth and productivity while reviewing how to effectively combine an organization's numerous functions into one comprehensive, integrated system. CONCEPTS IN ENTERPRISE RESOURCE PLANNING, 4E reflects the latest trends and updates in ERP software as well as introduces the basic functional areas of business and their relationships. Readers see how see how integrated information systems help organizations improve business process and provide managers with accurate, consistent, and current data for making informed strategic decisions.

323 citations



Journal ArticleDOI
TL;DR: In this paper, the authors identify the key types of collaborations (supply chain, extended enterprise and virtual enterprise) and analyses their essential attributes and operational characteristics, and discuss some recent developments in the nature of bilateral enterprise collaborations and the resulting emergence of new manufacturing paradigms.
Abstract: The primary function of any enterprise is to sell its products and/or skills profitably. This aim, compounded by the economic necessity, is often achieved by collaborating with other enterprises. Therefore, manufacturing systems can no longer be seen in isolation; they must be seen in the context of the total business and the associated key linkages of the business: back through the supplier chain and forward into the distribution and customer chain. In reality these chains often take the forms of enterprise networks. There can be almost infinite variations to the range and scope of collaborations within an enterprise network. This paper discusses some recent developments in the nature of bilateral enterprise collaborations and the resulting emergence of new manufacturing paradigms. It attempts to identify the key types of collaborations (supply chain, extended enterprise and virtual enterprise) and analyses their essential attributes and operational characteristics.

270 citations


Journal ArticleDOI
TL;DR: The fields of software packages considered and chosen, the weights assigned to different selection criteria, the size and structure of the team responsible for the decision, the methods employed and the effort expended are addressed.
Abstract: In this paper we detail the results from an empirical study concerning differences in characteristics of the enterprise resource planning (ERP) system selection process between small or medium and large sized organizations. In particular we address the fields of software packages considered and chosen, the weights assigned to different selection criteria, the size and structure of the team responsible for the decision, the methods employed and the effort expended.

258 citations


Book ChapterDOI
01 Jan 2001
TL;DR: Intelligence is the degree of one salertness, awareness, or acuity to work toward a goal.
Abstract: This is the title of this book. Of course, as a corporate body, a “company” cannot be intelligent. Intelligent enterprises are managed by intelligent people. The definition of intelligence, according to Webster’s Third New International Dictionary is: …to use one sexisting knowledge to meet new situations and to solve newproblems, to learn, solve new problems, to …create new relationships, to think abstractly; ability to perceive one senvironment, to deal with it …tjJectively, to atfjust to it, to work towarda goal : the degree of one salertness, awareness, or acuity.

228 citations


Patent
29 Mar 2001
TL;DR: In this paper, the authors propose a method and apparatus for providing information outsourcing, including a storage node located remotely from an information outsourcing enterprise. But the system of the invention provides an enterprise user interface for enabling the enterprise to monitor its storage usage.
Abstract: A method and apparatus for providing information outsourcing, including a storage node located remotely from an information outsourcing enterprise. The enterprise communicatively couples to the storage node to transfer information between the enterprise and the storage node in real-time to enable primary storage, static and dynamic mirroring, backup and disaster recovery of enterprise information. The system of the invention provides an enterprise user interface for enabling the enterprise to monitor its storage usage. The enterprise interface also enables the enterprise to expand or contract the storage space reserved by the enterprise at the storage node The system of the invention packages outsourcing services into service level agreements. Multiple storage nodes can be communicatively connected to enable the system to transfer information between them.

216 citations


Patent
13 Sep 2001
TL;DR: In this paper, methods for enabling an enterprise to run as a zero-latency enterprise (ZLE) and for running an enterprise as a ZLE are provided for enabling the enterprise to integrate its services, applications and data in real time.
Abstract: Methods are provided for enabling an enterprise to run as a zero latency enterprise (ZLE) and for running an enterprise as a ZLE. Such methods allow the enterprise to integrate its services, applications and data in real time. Namely, an enterprise equipped to run as a ZLE is capable of integrating, in real time, its enterprise-wide data, applications, business transactions, operations and values. Consequently, an enterprise conducting its business as a ZLE exhibits superior management of its resources, operations and customer care.

194 citations


Patent
13 Sep 2001
TL;DR: In this article, a framework, architecture, system and method are provided for reducing business transaction latencies thereby enabling an enterprise to run as a zero latency enterprise (ZLE), which enables the enterprise to integrate its services, applications and data in real time.
Abstract: A framework, architecture, system and method are provided for reducing business transaction latencies thereby enabling an enterprise to run as a zero latency enterprise (ZLE). The present invention enables the enterprise to integrate its services, applications and data in real time. An enterprise running as a ZLE has a uniform global view of its past and current business transactions, including its customer interactions, internal business operations, supply chain management and more; and this uniform global view can be obtained from anywhere across the enterprise and be used for real-time decision making. Namely, an enterprise equipped to run as ZLE is capable of integrating, in real time, its enterprise-wide data, applications, business transactions, operations and values. Consequently, an enterprise conducting its business as a ZLE exhibits superior management of its resources, operations and customer care.

Journal ArticleDOI
TL;DR: As the demand for more flexible, adaptable, extensible, and robust Web based enterprise application systems accelerates, adopting new software engineering methodologies and development strategies becomes critical.
Abstract: As the demand for more flexible, adaptable, extensible, and robust Web based enterprise application systems accelerates, adopting new software engineering methodologies and development strategies becomes critical. These strategies must support the construction of enterprise software systems that assemble highly flexible software components written at different times by various developers. Traditional software development strategies and engineering methodologies, which require development of software systems from scratch, fall short in this regard. Component based software engineering offers an attractive alternative for building Web based enterprise application systems. CBSE works by developing and evolving software from selected reusable software components, then assembling them within appropriate software architectures. By promoting the use of software components that commercial vendors or in-house developers build, the component based software development approach promises large scale software reuse.

Journal ArticleDOI
TL;DR: In this paper, a case study of a BoB implementation facilitates a comparative analysis of the issues associated with this strategy and the single vendor ERP alternative, and illustrates the differences in complexity of implementation, levels of functionality, business process alignment potential and associated maintenance.
Abstract: Enterprise resource planning (ERP) software is the dominant strategic platform for supporting enterprise‐wide business processes. However, it has been criticised for being inflexible and not meeting specific organisation and industry requirements. An alternative, best of breed (BoB), integrates components of standard package and/or custom software. The objective is to develop enterprise systems that are more closely aligned with the business processes of an organisation. A case study of a BoB implementation facilitates a comparative analysis of the issues associated with this strategy and the single vendor ERP alternative. The paper illustrates the differences in complexity of implementation, levels of functionality, business process alignment potential and associated maintenance.

Proceedings ArticleDOI
03 Jan 2001
TL;DR: EAI is a new class of integration software that leads to the development of strategic business solutions by securely incorporating functionality from disparate applications that could be the solution to ERP's integration problems.
Abstract: Enterprise Resource Planning (ERP) systems were introduced into companies to solve various organisational problems, and to provide an integrated infrastructure. Although ERP packages offer advantages to enterprises, they have not achieved many of their anticipated benefits. Autonomous and heterogeneous applications co-exist in companies with ERP systems and integration problem having not been addressed. This paper seeks to make contribution to this area by studying and analysing ERP problems through an Internet based survey. Responses are analysed in detail and a new approach to integration problem; the enterprise application integration (EAI) is examined. EAI is a new class of integration software that leads to the development of strategic business solutions by securely incorporating functionality from disparate applications. EAI could be the solution to ERP's integration problems.

Journal ArticleDOI
Ben Light1
TL;DR: In this paper, the authors present two case studies of ERP projects where customizations have been performed and show that while customization can give true organizational benefits, careful consideration is required to determine whether a customization is viable given its potential impact upon future maintenance.
Abstract: Enterprise resource planning (ERP) software is a dominant approach for dealing with legacy information system problems. In order to avoid invalidating maintenance and development support from the ERP vendor, most organizations reengineer their business processes in line with those implicit within the software. Regardless, some customization is typically required. This paper presents two case studies of ERP projects where customizations have been performed. The case analysis suggests that while customizations can give true organizational benefits, careful consideration is required to determine whether a customization is viable given its potential impact upon future maintenance. Copyright © 2001 John Wiley & Sons, Ltd.

Journal ArticleDOI
TL;DR: In this article, the authors present an enterprise network of independent core competencies that can have a clout that is larger than if they operated alone, provided they have a unique core competency that are important to the enterprise network.
Abstract: In modern manufacturing, a single enterprise does not often possess a complete set of resources and skills to offer competitive solutions. Therefore, such enterprises become part of enterprise networks of independent core competencies in order to produce marketable products. In an enterprise network, even smaller enterprises, provided they have unique core competencies that are important to the enterprise network, can have a clout that is larger than if they operated alone. Within an enterprise network, the attributes of a small, flexible and independent partner will augment to that of the network as a whole. Based on the political, economic as well as technological developments of recent years, almost no restrictions are left limiting the range and scope of so-called enterprise networks. Today infinite variations of enterprise networks have been set up. However, there is too little systematic knowledge about the behaviour, the structure, the lifecycle, etc. of enterprise networks of integrated, multidepe...

Journal ArticleDOI
TL;DR: The results of the research project in RA for enterprise integration of the IRIS group from the University Jaume I of Castellon show a framework consisting of a step by step methodology, reference models and a set of supporting tools, which will allow the creation of an Integrated Enterprise.

Journal ArticleDOI
TL;DR: The need for nonprofit organizations to develop a viable enterprise scheme is discussed in this article, which indicates how the organization can meet social needs and stakeholders' interests in a self-sustaining way over the long haul.
Abstract: The need for nonprofit organizations to develop a viable enterprise scheme is discussed in this article. An enterprise scheme indicates how the organization can meet social needs and stakeholders' interests in a self-sustaining way over the long haul. Without a viable enterprise scheme, the organization will not survive, let alone grow, prosper, and achieve its mission.

Patent
10 Dec 2001
TL;DR: In this article, a system for tracking compliance with policies related to management of risk for a given enterprise provides risk status feedback on a number of managerial levels, and prompts the users to take steps to achieve compliance.
Abstract: A system for tracking compliance with policies related to management of risk for a given enterprise provides risk status feedback on a number of managerial levels. The system notifies users of potential problems with non-compliance of enterprise policies set on a high level of enterprise management, and prompts the users to take steps to achieve compliance. The enterprise policies are designed to protect the enterprise from various forms of risk associated with enterprise activities. Accordingly, minimizing risk across enterprise operations, subdivisions, projects and applications produces an overall benefit of reduced liability or exposure to liability for the entire enterprise. A compliance status is provided by business groups at all levels of the enterprise, and consolidated for each management level to which the risk status is promoted. Higher level managers can view summaries of risk management status for the business divisions, and select particular statuses to view the condition of compliance among various business groups for which the manager has responsibility.

MonographDOI
01 Jul 2001
TL;DR: This volume examines the issues that need to be further studied and better understood to ensure successful implementation and deployment of ERP systems.
Abstract: Enterprise resource planning (ERP) refers to large commercial software packages that promise a seamless integration of information flow through an organization by combining various sources of information into a single software application and database. Traditionally, separate units were created within an organization to carry out various tasks, and these functional areas would create their own information systems thereby giving rise to systems that were not integrated. ERP strives to provide a solution to these problems. This volume examines the issues that need to be further studied and better understood to ensure successful implementation and deployment of ERP systems.

Book
11 Jan 2001
TL;DR: In this article, the authors present an overview of the culture and culture of enterprise in terms of culture, gender, self-employment, and self-management, and team management and development.
Abstract: PART 1: CULTURE AND CONTEXT. 1. Structure and Culture. 2. 'Glocalisation. 3. Business Form and New Venture Creation. PART 2: ENTREPRENEURIAL BEHAVIOUR. 4. Personality: Type of Company, Type of Person. 5. Individual Learning, Organizational Learning and Learning Organizations. 6. Decision-making. 7. Motivation and Control. 8. Gender, Self-Employment and Business Performance. PART 3: THE BUSINESS TEAM. 9. Leadership and Management of Enterprise. 10. Team Management and Development. 11. The Management of Innovation. PART 4: THE PROFESSIONAL MANAGEMENT OF ENTERPRISE. 12. The Development of Enterprise. 13. Strategy Formulation and Application. 14. Human Resource Management and the SME. 15. Developing and Managing Quality. PART 5: THE NEW ECONOMY. 16. The Future of Enterprise. Notes. Index.

Patent
Carlton Keith Mason1
26 Sep 2001
TL;DR: In this paper, the authors present a framework for testing J2EE applications, where the testing includes identifying ( 204 ), from an application deployment descriptor, modules comprised within the J2E application; identifying, from an identified module, at least one QOS element; and testing the software resource to be tested by use of the Java test code, including passing as parameters to the test code at run time the user identification and user password.
Abstract: Testing J2EE applications, wherein J2EE applications comprise modules, the testing including identifying ( 204 ), from an application deployment descriptor, modules comprised within the J2EE application; identifying, from an identified module, at least one QOS element; and identifying, from the identified QOS element, a software resource to be tested. Typical embodiments further including generating Java test code; identifying, for the software resource to be tested, a user identification and a user password for a user that is a member of a role intended to protect the software resource; and testing the software resource to be tested by use of the Java test code, including passing as parameters to the Java test code at run time the user identification and user password.

Proceedings ArticleDOI
03 Jan 2001
TL;DR: A reference architecture and criteria for the classification of EAI systems which are derived from different integration approaches are described, which enable organizations to improve their focus of using information systems (IS) to support their operational and financial goals.
Abstract: Today, most organizations are using packaged software for their key business processes. Enterprise resource planning (ERP), supply chain management (SCM), customer relationship management (CRM) and electronic commerce (EC) systems enable organizations to improve their focus of using information systems (IS) to support their operational and financial goals. This article argues that the need to integrate these packaged software applications with each other as well as with existing or legacy business applications drives the need for a standardized integration architecture to more flexibly implement new business processes across different organizations and applications. To illustrate the components of such an architecture, a case study undertaken at the Robert Bosch Group provided necessary empirical evidence. The Robert Bosch Group has evaluated different enterprise application integration (EAI) systems to achieve a standardized integration architecture. The article describes a reference architecture and criteria for the classification of EAI systems which are derived from different integration approaches.

Journal ArticleDOI
TL;DR: A comprehensive review of the state of research in the ERP field relating to process management, organizational change and knowledge management is provided in this article, which surveys current practices, research and development, and suggests several directions for future investigation.
Abstract: The significant development in global information technologies and the ever-intensifying competitive market climate have both pushed many companies to transform their businesses. Enterprise resource planning (ERP) is seen as one of the most recently emerging process-orientation tools that can enable such a transformation. Its development has presented both researchers and practitioners with new challenges and opportunities. This paper provides a comprehensive review of the state of research in the ERP field relating to process management, organizational change and knowledge management. It surveys current practices, research and development, and suggests several directions for future investigation. Copyright © 2001 John Wiley & Sons, Ltd.

Journal ArticleDOI
TL;DR: In this article, a combined organisational politics and sociology of technology approach is adopted, viewing technology as a political programme for change, and a total of 30 manufacturing case studies grouped around three ERP vendors and systems, show that using technology is not only an issue controlled by an enterprise's actors.
Abstract: Enterprise resource planning (ERP) technologies can, despite their apparent flexibility, act as a rather obdurate tool for management’s political programmes. To understand this, a combined organisational politics and sociology of technology approach is adopted, viewing technology as a political programme for change. A total of 30 manufacturing case studies grouped around three ERP vendors and systems, show that using technology is not only an issue controlled by an enterprise’s actors. IT suppliers and management consultants and others form communities, which promote certain political programmes. These cases demonstrate that enterprise configurations of ERP do share commonalities, whereas two longitudinal case studies are used to discuss unique enterprise politics. While some features of the systems/political programmes were frozen, others were fluid, and could be configured in micro political processes. Thus hardness is contextual. The political role of technology is not just a case of flexibility or hardness, but a complicated pattern of negotiability, resources, social and geographical distance.

Patent
31 Mar 2001
TL;DR: In this article, the authors present a means for an enterprise such as a health care facility, to receive messages from any one of a plurality of disparate, ancillary vendor applications, convert the vendor information to an enterprise usable form and then store the enterprise information on an enterprise database.
Abstract: The present invention provides a means for an enterprise, such as a health care facility, to receive messages from any one of a plurality of disparate, ancillary vendor applications, convert the vendor information to an enterprise usable form and then store the enterprise information on an enterprise database. The enterprise keeps vendor specific rules for converting each vendor's information to enterprise information. Additionally, relational enterprise rules are applied to the enterprise data stored in a enterprise database, so as disparate vendor information is converted to enterprise data, the relationships between that converted enterprise data are checked with the enterprise data stored in the enterprise database. Enterprise data can also be directly entered into the enterprise database from enterprise system clients, the relationships between that enterprise data are also checked with the enterprise data stored in the enterprise database.

Patent
22 Jun 2001
TL;DR: In this paper, a system and method of modeling an enterprise and its objectives and its information technology system into a single enterprise framework so that the effect of changes in one can be seen as impacting the other is presented.
Abstract: A system and method of modeling an enterprise and its objectives and its information technology system into a single enterprise framework so that the effect of changes in one can be seen as impacting the other. In its preferred embodiment, a generic framework is customized to reflect changes for the industry and the enterprise and its objectives and uses a Lotus Notes database with a front-end navigator to make modifications. The enterprise framework includes a section on governance which provides an architectural framework and a management process for the enterprise framework.

Book ChapterDOI
27 Jul 2001
TL;DR: Investigating in turn whether enterprise resource planning (ERP) systems present afeasible information system strategy for higher education institutions finds that it does not.
Abstract: This paper provides an interpretation of information technology implementation in a relatively unexplored context, that of higher education. In recent years, there has been a call by governments across the world for universities to improve operational efficiency and to reduce duplication of resources by implementing advanced information systems that span the institution and improve processes. Universities in response turned their efforts to implementing complex ERP systems to facilitate the essential cross functional information integration, free internal information flows, and improve the provision and quality of management information. This paper investigates in turn whether enterprise resource planning (ERP) systems present afeasible information system strategy for higher education institutions. Four in-depth case studies were conducted in higher education institutions (HEIs) that were in the process of implementing ERP systems. Numerous complexities, especially in terms of power, politics, and resistance arose in light of the structure of the HEIs.


DOI
01 Jan 2001
TL;DR: In this article, the authors propose an integrated framework for e-services spanning legacy systems and modern enterprise business processes so that business transactions can be automated across the networked enterprises by fusing together services provided by individual enterprises.
Abstract: The ubiquity of the WWW offers far reaching opportunities for emerging web-based applications based on service invocations. Although network-centric technologies will make the diverse services easily accessible via the Web, the development of E-commerce services (e-services) and networked services which share existing e-services is still an ad-hoc, very demanding, and time consuming task. In this paper we propose an integrated framework for e-services spanning legacy systems and modern enterprise business processes so that business transactions can be automated across the networked enterprises. Networked enterprise applications can thus be developed by fusing together services provided by individual enterprises.