Showing papers on "Enterprise software published in 2003"

Enterprise Integration Patterns

Abstract: Integration of applications and business processes is a top priority for many enterprises today. Requirements for improved customer service or self-service, rapidly changing business environments and support for mergers and acquisitions are major drivers for increased integration between existing “stovepipe” systems. Very few new business applications are being developed or deployed without a major focus on integration, essentially making integratability a defining quality of enterprise applications.

Implementing enterprise resource planning (ERP) systems in small and midsize manufacturing firms

Abstract: Enterprise resource planning systems, if implemented successfully, can bestow impressive strategic, operational and information‐related benefits to adopting firms. A failed implementation can often spell financial doom. Currently, most of the information about the failures and successes are based on reports on implementations in large manufacturing and service organizations. But enterprise resource planning vendors are now steadily turning their marketing sights on small and medium‐sized manufacturers. The time is ripe for researchers to gather, analyze and disseminate information that will help these firms to implement their projects successfully. This research adopts a multiple case study approach to investigate the implementation process in small and midsize manufacturing firms in the US. The research focuses on implementation activities that foster successful installations and are developed using information gleaned from our field studies of four projects. Avenues for future research are also suggested.

Managing the Next Wave of Enterprise Systems: Leveraging Lessons from ERP

Abstract: Highly complex enterprise software packages have become a standard way of competing in many industries. By the late 1990s, enterprise resource planning (ERP) systems had enabled Fortune 500 firms to present one face to their customers via integrated cross-functional business processes, centralized databases, and point-and-click access to real-time operational data across the business. Today, enterprise systems for supply chain management (SCM) and customer relationship management (CRM) are following in the steps of ERP, and, in many cases, providing a foundation for e-business. Supplier relationship management systems are on the horizon. Based on our ERP research, we have identified five factors for successful implementation: (1) top management is engaged in the project, not just involved; (2) project leaders are veterans, and team members are decision makers; (3) third parties fill gaps in expertise and transfer their knowledge; (4) change management goes hand-in-hand with project planning; (5) A satisficing mindset prevails. Furthermore, we found that a projects position on the maturity curve (early adopter, early majority, or late majority) can influence the implementation route. These five success factors and three maturity curve positions are illustrated in three anonymous cases. The result is lessons for managing the complexities of the next wave of enterprise systems.

The Customer Centric Enterprise

Abstract: More than two decades later, in 2003, this prophecy is still a vision not only in the clothing business but also in most other industries. What causes the renowned futurist miss the mark? Though we have most, if not all, the necessary hardware, software, powerful computing and communication systems, including laser cutting, high performance sewing etc, we are still not really able to meet the special yearning of human beings, that very important feature that sets us apart from animals, i.e. creativity. We believe the missing gap is the capacity to put the systems, including organization, process and business models together and make them customer centric. Building a customer centric enterprise that places the demands and wishes of each single customer in the center of value creation implies much more than investing in advanced technologies. Firms have to build not organizations and structures to produce customized services, but organizations and structures for customers. With the customers at the center, human beings can then focus on being creative and be isolated from mundane tasks in order to concentrate on expressing themselves more freely.

Decision support system for supply chain management

Abstract: A decision support system for supply chain management is disclosed. In one embodiment, an organizational structure of an enterprise value chain is mock-constructed as a framework model and solutions are logically distributed through the organization in accordance with the model. Product management, demand management and inventory management are performed on an exception basis and these processes are implemented incrementally and organizationally such that enterprise activities may be tracked and monitored, by exception, at multiple levels of granularity. In a general aspect, the invention enables collaborative ordering, forecasting, inventory and replenishment management by implementing such systems through an enterprise organizational model.

Knowledge Management in the Intelligence Enterprise

Abstract: From the Publisher: Knowledge Management in the Intelligence Enterprise is essential reading for professionals who are responsible for the management of an intelligence enterprise operation and its timely and accurate delivery of reliable intelligence to key decision makers. It is the first easy-to-understand, system-level book that specifically applies knowledge management principles, practices, and technologies to the intelligence domain. The book describes the fundamental principles of intelligence, from collection, processing, and analysis, to dissemination for both national intelligence and business applications.

Generic framework for applying object-oriented models to multi-tiered enterprise applications

Abstract: A system and method are provided for the structured, rapid development and deployment of software components that together, would constitute a robust multi-tiered enterprise software application. Four sub-components are provided for handling various aspects of the business objects. A client framework is used to interact with client users and client software processes. A database framework is used to handle data retention and search functions. An external framework is used to interact with software processes that are outside the gambit of the present system. Finally, a business framework is used to operate the business objects themselves. The business framework can be configured under the services of a transaction server.

A Practical Guide to Enterprise Architecture

Abstract: In A Practical Guide to Enterprise Architecture, six leading experts present indispensable technical, process, and business insight into every aspect of enterprise architecture. You'll find start-to-finish guidance for architecting effective system, software, and service-oriented architectures; using product lines to streamline enterprise software design; leveraging powerful agile modeling techniques; extending the Unified Process to the full software lifecycle; architecting presentation tiers and user experience; and driving the technical direction of the entire enterprise. For every working architect and every IT professional who wants to become one.

Service agents and virtial enterprises: A survey

Abstract: Implementing specific principles of academic software agents could help us build on Web service standards and finally realize the promise of a virtual enterprise.

Method and system for network-based, distributed, real-time command and control of an enterprise

Abstract: Methods and systems of controlling an enterprise and for providing a control architecture. In some embodiments, a multiple level business model is used to define business processes, and control, regulate, or synchronize those processes. Actual processes are generally executed at lower levels, while control of the processes is carried out one level higher. At an echelon two levels higher, coordination of the processes based on objectives and available shared assets is carried out. A fourth level may be used to provide planning and development, and a fifth level may be used to set the objectives of an enterprise or enterprise unit. Implementation of this model provides control and monitoring of value production, performance measurement, and timely exchange of information and instructions.

A Toolkit for Managing Enterprise Privacy Policies

Abstract: Enterprise privacy enforcement allows enterprises to internally enforce a privacy policy that the enterprise has decided to comply to An enterprise privacy policy often reflects different legal regulations, promises made to customers, as well as more restrictive internal practices of the enterprise Further, it may allow customer preferences Hence it may be authored, maintained, and audited in a distributed fashion

Enterprise Information Systems: A Pattern-Based Approach

Abstract: Table of Contents: Chapter 1An Introduction to Integrated Enterprise Information SystemsChapter 2Representation and Patterns: An Introduction to the REA Enterprise OntologyChapter 3The REA Enterprise Ontology: Value System and Value Chain ModelingChapter 4The REA Enterprise Ontology: Business Process ModelingChapter 5Task Level ModelingChapter 6Relational Database Design: Converting Conceptual REA Models to Relational DatabasesChapter 7Information Retrieval from Relational DatabasesChapter 8The Sales/Collection Business ProcessChapter 9The Acquisition/Payment Business ProcessChapter 10View Integration and Implementation CompromisesChapter 11The Conversion Business ProcessChapter 12The Human Resource Business ProcessChapter 13The Financing Business ProcessChapter 14Enterprise System Risks and ControlsChapter 15ERP Systems and E-Commerce: Intra- and Inter-Enterprise ModelingGlossary of Terms and Concepts

Enterprise Resource Planning for Construction Business Management

Abstract: Enterprise resource planning ~ERP! was originated in the manufacturing industry. It provides a general working environment for an enterprise to integrate its major business management functions with one single common database so that information can be shared and efficient communications can be achieved between management functions. This paper first briefs the ERP technology, its origin, and its current development in general. Based on the needs of running a construction enterprise, ERP shows its potential for the construction industry. However, the unique nature of the industry prevents a direct implementation of existing ERP systems, which are primarily developed for the manufacturing industry. This paper underlines the importance of the establishment of the basic theory for developing construction enterprise resource planning systems ~CERP!. A CERP must address the nature of the general industry practice. Fundamental features are identified and discussed in the paper. A three-tiered client/server architecture is proposed, with discussions on the functions and major components of each tier. Needed research issues are discussed, including CERP architectures, project management functions, advanced planning techniques, standardization of management functions, and modeling human intelligence. Construction management examples are incorporated into the discussions. DOI: 10.1061/~ASCE!0733-9364~2003!129:2~214! CE Database subject headings: Construction management; Construction industry; Planning.

System and method for auditing the security of an enterprise

Abstract: A method and apparatus is provided for auditing the security configuration of an enterprise having plural nodes. The method comprises collecting security information from the nodes of the enterprise under audit, analyzing the security information and providing a first result of this analysis; and then comparing this first result with a second result comprising security standards applicable to the enterprise under audit and one or more other enterprises that together form a relevant peer group, the result of this comparing step indicating the security of the enterprise under audit relative to that of the peer group of enterprises. The apparatus comprises an apparatus that carries out these same steps.

A multi-perspective knowledge-based system for customer service management

Abstract: The e-business arena is a dynamic, complex and demanding environment. It is essential to make optimal reuse of knowledge of customer services across various functional units of the enterprise. On the other hand, it is also important to ensure that the customer service staff can access and be trained up with dynamically updated knowledge that meets the changing business environment of an enterprise in customer services. However, conventional way of customer service management (CSM) is inadequate to achieve the multi-perspective of an enterprise for achieving knowledge acquisition, knowledge diffusion, business automation and business performance measurement so as to drive the continuous improvement of the customer service quality. In this paper, a multi-perspective knowledge-based system (MPKBS) is proposed for CSM. The MPKBS incorporates various artificial intelligence technologies such as case-based reasoning (CBR) and adaptive time-series model which are used for decision analysis, performance measurement and monitoring. A prototype customer service portal has been built based on the MPKBS and implemented successfully in a consultancy business.

Multidimensional approach to context-awareness

Abstract: A context aware enterprise system includes a network, an enterprise service coupled to the network, and a plurality of information sources that include enterprise information related to one or more activities of the enterprise system. The enterprise system also includes a plurality of clients with user interfaces by which a user may access the enterprise service over the network. A context determination service determines context information describing a multi-dimensional context based on the enterprise information. The context information determined by the context determination service includes a user identification, an identification of a client selected by the user, a user role, a user expertise related to the enterprise service, and a user expertise related to the selected client. Based on the context information, an interface adaptation service adapts the user interface of the client.

Node-level modification during execution of an enterprise planning model

Abstract: An enterprise business planning system includes an application server to execute an enterprise planning session for a set of enterprise contributors in accordance with an enterprise model. The enterprise model defines hierarchically arranged nodes, and associates the enterprise contributors with the nodes. The system further comprises an administration console that supports node-level modification of the enterprise planning model without preventing execution of the enterprise planning session by the application server.

Second-Wave Enterprise Resource Planning Systems

Abstract: The focus of this book is on the most important class of enterprise system, namely Enterprise Resource Planning (ERP) systems. Organisations typically take the decision to employ ERP systems in an attempt to streamline existing processes. Once these systems are in place, however, their success depends on the effectiveness of the implementation, and on the additional benefits that can be obtained by further leveraging the technology. In this book, the editors have assembled some of the world's best research on ERP systems, with a view to providing a foundation for second wave improvements to enterprise systems. Written primarily for managers and consultants, this book is also an ideal reference for business schools and researchers.

Knowledge management for ERP success

Abstract: The business value of Enterprise Resource Planning (ERP) systems and in general large software implementations has been extensively debated in both popular press and academic literature for over three decades. Despite the positive motives for adoption, various organizations have reported negative impacts from these large investments. This ‘disconnect’ between large IS investments and firms’ organizational performance may be attributable to the economic transition from an era of competitive advantage based on information to one that is based on Knowledge. This paper discusses the initial findings of a two-phased study that focuses on empirically assessing the impact of knowledge management on the success of Enterprise Resource Planning systems. The research study uses information gathered from twenty-seven public sector organizations in Queensland, Australia. Validation of the a priori model constructs through factor analysis identified two dimensions of knowledge management. Further analysis assessed the comparative differences in perceptions of knowledge management in ERP, across four employment cohorts.

System for verification of enterprise software systems

Abstract: A system and a method for automatic verification of complex enterprise software systems, which improves the testing process by producing test scenarios using business process specifications.

Enterprise mobility: concept and examples

Abstract: Although the literature on wireless applications has predominantly focused on business-to-consumer markets, following the patterns in the media and e-commerce research, it is now becoming clear that mobile networking will provide a tremendous impetus to the development of other strategic applications for businesses. This paper explores this emerging area of wireless applications in the business, focusing specifically on enterprise mobility. It aims to provide a basic background to conceptual ideas of enterprise mobility, and a framework for understanding the development of enterprise mobility in organisations. Moreover, the paper also begins to apply these conceptual ideas in a number of original case studies. The paper rounds off with a summary and some conclusions regarding the future of enterprise mobility.

Deploying multiple enterprise planning models across clusters of applications servers

Abstract: An enterprise planning system includes a plurality of application servers, and an administration console to generate a deployment map that associates each of a set of enterprise planning models with a respective set of the application servers. The administration console, either automatically or in response to input from a system administrator, may finely control the allocation of computing resources to enterprise planning. The administrator console may adjust the deployment map based on approaching deadlines for the enterprise planning activities. When administrating a task associated with an enterprise planning activity, the administration console may break the task into a number of jobs, each job associated with a different slice of the model in accordance with the organizational hierarchy defined by the model. Consequently, allocation of computing resources to enterprise planning may be finely controlled, and may be adjusted to meet the current needs within the organizational hierarchy.

System and method for using blueprints to provide a software solution for an enterprise

Abstract: The present invention provides a technique for the development of a software-based business solution using blueprint. A blueprint is a collection of artifacts that relate to an enterprise, and to the processes that an enterprise may perform. The blueprint may contain artifacts describing general business goals for a particular type of enterprise (e.g., a transportation company), as well as descriptions of processes typically performed by such an enterprise. The blueprint may be customized to fit a particular enterprise, and may be used as a basis to select and/or create software component, combine components into software applications, and deploy the applications on an infrastructure.