Topic
Human error assessment and reduction technique
About: Human error assessment and reduction technique is a research topic. Over the lifetime, 446 publications have been published within this topic receiving 15744 citations. The topic is also known as: HEART.
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TL;DR: The longstanding and widespread tradition of the person approach focuses on the unsafe acts—errors and procedural violations—of people at the sharp end: nurses, physicians, surgeons, anaesthetists, pharmacists, and the like.
Abstract: The longstanding and widespread tradition of the person approach focuses on the unsafe acts—errors and procedural violations—of people at the sharp end: nurses, physicians, surgeons, anaesthetists, pharmacists, and the like. It views these unsafe acts as arising primarily from aberrant mental processes such as forgetfulness, inattention, poor motivation, carelessness, negligence, and recklessness. Naturally enough, the associated countermeasures are directed mainly at reducing unwanted variability in human behaviour. These methods include poster campaigns that appeal to people’s sense of fear, writing another procedure (or adding to existing ones), disciplinary measures, threat of litigation, retraining, naming, blaming, and shaming. Followers of this approach tend to treat errors as moral issues, assuming that bad things happen to bad people—what psychologists have called the just world hypothesis.
4,710 citations
Book•
07 Nov 1994
TL;DR: In this paper, the HRA process (Ten Extensive Subsections) is described and validated using Human Reliability Assessment in Risk Assessment (HRQ) techniques and Human Factors Checklists.
Abstract: 1. How to Use This Book 2. Human Reliability Assessment in Risk Assessment 3. The HRA Process (Ten Extensive Subsections) 4. Contemporary Issues and Futures 5. Human Error Data 6. Validation of HRQ Techniques 7. Human Factors Checklists 8. Error Mechanisms and Error Reduction Mechanisms 9. Case Studies
507 citations
TL;DR: In this article, a truly ecological theory of human error is developed to highlight the negative effects of an over-extensive linear extrapolation of protection measures, and it is argued that accepting the limitation of technical systems performance through the presence of a minimum breakdown and incident 'noise' could enhance safety by limiting the risks accepted.
435 citations
01 Jan 2013
TL;DR: In this article, a review of the common used forecast error measurements is presented and the drawbacks are discussed for every accuracy measurement, including absolute forecasting errors, measures based on percentage errors, symmetric errors, relative errors, scaled errors, and other error measures.
Abstract: This article reviews the common used forecast error measurements. All error measurements have been joined in the seven groups: absolute forecasting errors, measures based on percentage errors, symmetric errors, measures based on relative errors, scaled errors, relative measures and other error measures. The formulas are presented and drawbacks are discussed for every accuracy measurements. To reduce the impact of outliers, an Integral Normalized Mean Square Error have been proposed. Due to the fact that each error measure has the disadvantages that can lead to inaccurate evaluation of the forecasting results, it is impossible to choose only one measure, the recommendations for selecting the appropriate error measurements are given.
314 citations
05 Jun 1988
TL;DR: In this article, the authors describe a technique called HEART (Human Error Assessment and Reduction Technique) designed to assist engineers not only to assess the likelihood and impact of human unreliability but to apply human-factors technology to optimize overall systems design.
Abstract: The author describes the development of a technique called HEART (Human Error Assessment and Reduction Technique) designed to assist engineers not only to assess the likelihood and impact of human unreliability but to apply human-factors technology to optimize overall systems design. He explores the identity and magnitude of error-producing factors and presents a battery of defensive measures which can be applied to combat their effects. The method has been applied in a variety of industrial situations and assessed by several enterprises as an aid to cost-effective design and operational decision making. The current indications are that the method produces fairly consistent predictions which assessors have found helpful in both an absolute and relative sense. >
299 citations