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Information needs

About: Information needs is a research topic. Over the lifetime, 15633 publications have been published within this topic receiving 293987 citations.


Papers
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Journal ArticleDOI
TL;DR: Models are proposed that show how organizations can be designed to meet the information needs of technology, interdepartmental relations, and the environment to both reduce uncertainty and resolve equivocality.
Abstract: This paper answers the question, "Why do organizations process information?" Uncertainty and equivocality are defined as two forces that influence information processing in organizations. Organization structure and internal systems determine both the amount and richness of information provided to managers. Models are proposed that show how organizations can be designed to meet the information needs of technology, interdepartmental relations, and the environment. One implication for managers is that a major problem is lack of clarity, not lack of data. The models indicate how organizations can be designed to provide information mechanisms to both reduce uncertainty and resolve equivocality.

8,674 citations

Journal Article
TL;DR: The author argues that the CSF method, implemented through a series of two to three interview sessions, helps top management define its own current information needs and should be seriously considered by top management as an important tool in assessing data needs.
Abstract: Identification of information needs of top management is discussed in this article by comparing four methods now in use with a new approach, "identification of critical success factors," developed at the Sloan School of Management. The author argues that the CSF method, implemented through a series of two to three interview sessions, helps top management define its own current information needs. Critical success factors are those performance factors which must receive the on-going attention of management if the company is to remain competitive. While not intended for strategic planning purposes, the identification of critical success factors can help top management by: (1) determining where management attention should be directed; (2) developing measures for critical success factors; and (3) determining the amount of information required and thus limiting gathering unnecessary data. The author concludes that the CSF method is both effective and efficient and should be seriously considered by top management as an important tool in assessing data needs.

2,877 citations

Journal ArticleDOI
Andrei Z. Broder1
01 Sep 2002
TL;DR: This taxonomy of web searches is explored and how global search engines evolved to deal with web-specific needs is discussed.
Abstract: Classic IR (information retrieval) is inherently predicated on users searching for information, the so-called "information need". But the need behind a web search is often not informational -- it might be navigational (give me the url of the site I want to reach) or transactional (show me sites where I can perform a certain transaction, e.g. shop, download a file, or find a map). We explore this taxonomy of web searches and discuss how global search engines evolved to deal with web-specific needs.

2,094 citations

Journal ArticleDOI
TL;DR: A model of the information search process is presented derived from a series of five studies investigating common experiences of users in information seeking situations, suggesting a gap between the users’ natural process of information use and the information system and intermediaries’ traditional patterns of information provision.
Abstract: The article discusses the users’ perspective of information seeking. A model of the information search process is presented derived from a series of five studies investigating common experiences of users in information seeking situations. The cognitive and affective aspects of the process of information seeking suggest a gap between the users’ natural process of information use and the information system and intermediaries’ traditional patterns of information provision.

2,062 citations

Journal ArticleDOI
TL;DR: In this article, the authors explored the information needs of service consumers and found that search behavior is motivated in part by perceived risk and the consumer's ability to acquire releva....
Abstract: The author explores the information needs of service consumers. In the purchase decision process, search behavior is motivated in part by perceived risk and the consumer's ability to acquire releva...

1,610 citations


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Performance
Metrics
No. of papers in the topic in previous years
YearPapers
202387
2022146
2021472
2020549
2019566
2018592