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Information seeking

About: Information seeking is a research topic. Over the lifetime, 8626 publications have been published within this topic receiving 252649 citations.


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TL;DR: In this article, the authors discuss the history of diffusion, some major criticisms of diffusion research, and the meta-research procedures used in the book, which is the third edition of this well-known work.
Abstract: Getting an innovation adopted is difficult; a common problem is increasing the rate of its diffusion. Diffusion is the communication of an innovation through certain channels over time among members of a social system. It is a communication whose messages are concerned with new ideas; it is a process where participants create and share information to achieve a mutual understanding. Initial chapters of the book discuss the history of diffusion research, some major criticisms of diffusion research, and the meta-research procedures used in the book. This text is the third edition of this well-respected work. The first edition was published in 1962, and the fifth edition in 2003. The book's theoretical framework relies on the concepts of information and uncertainty. Uncertainty is the degree to which alternatives are perceived with respect to an event and the relative probabilities of these alternatives; uncertainty implies a lack of predictability and motivates an individual to seek information. A technological innovation embodies information, thus reducing uncertainty. Information affects uncertainty in a situation where a choice exists among alternatives; information about a technological innovation can be software information or innovation-evaluation information. An innovation is an idea, practice, or object that is perceived as new by an individual or an other unit of adoption; innovation presents an individual or organization with a new alternative(s) or new means of solving problems. Whether new alternatives are superior is not precisely known by problem solvers. Thus people seek new information. Information about new ideas is exchanged through a process of convergence involving interpersonal networks. Thus, diffusion of innovations is a social process that communicates perceived information about a new idea; it produces an alteration in the structure and function of a social system, producing social consequences. Diffusion has four elements: (1) an innovation that is perceived as new, (2) communication channels, (3) time, and (4) a social system (members jointly solving to accomplish a common goal). Diffusion systems can be centralized or decentralized. The innovation-development process has five steps passing from recognition of a need, through RD (2) persuasion to form an attitude, (3) decision, (4) implementation, and (5) confirmation (reinforcement or rejection). Innovations can also be re-invented (changed or modified) by the user. The innovation-decision period is the time required to pass through the innovation-decision process. Rates of adoption of an innovation depend on (and can be predicted by) how its characteristics are perceived in terms of relative advantage, compatibility, complexity, trialability, and observability. The diffusion effect is the increasing, cumulative pressure from interpersonal networks to adopt (or reject) an innovation. Overadoption is an innovation's adoption when experts suggest its rejection. Diffusion networks convey innovation-evaluation information to decrease uncertainty about an idea's use. The heart of the diffusion process is the modeling and imitation by potential adopters of their network partners who have adopted already. Change agents influence innovation decisions in a direction deemed desirable. Opinion leadership is the degree individuals influence others' attitudes

2,240 citations

Journal ArticleDOI
TL;DR: A model of the information search process is presented derived from a series of five studies investigating common experiences of users in information seeking situations, suggesting a gap between the users’ natural process of information use and the information system and intermediaries’ traditional patterns of information provision.
Abstract: The article discusses the users’ perspective of information seeking. A model of the information search process is presented derived from a series of five studies investigating common experiences of users in information seeking situations. The cognitive and affective aspects of the process of information seeking suggest a gap between the users’ natural process of information use and the information system and intermediaries’ traditional patterns of information provision.

2,062 citations

Journal ArticleDOI
TL;DR: A formal model of information seeking is proposed in which the probability of seeking information from another person is a function of knowing what that person knows; valuing what thatperson knows; being able to gain timely access to that person's thinking; and perceiving thatseeking information from that person would not be too costly.
Abstract: Research in organizational learning has demonstrated processes and occasionally performance implications of acquisition of declarative (know-what) and procedural (know-how) knowledge. However, considerably less attention has been paid to learned characteristics of relationships that affect the decision to seek information from other people. Based on a review of the social network, information processing, and organizational learning literatures, along with the results of a previous qualitative study, we propose a formal model of information seeking in which the probability of seeking information from another person is a function of (1) knowing what that person knows; (2) valuing what that person knows; (3) being able to gain timely access to that person's thinking; and (4) perceiving that seeking information from that person would not be too costly. We also hypothesize that the knowing, access, and cost variables mediate the relationship between physical proximity and information seeking. The model is tested using two separate research sites to provide replication. The results indicate strong support for the model and the mediation hypothesis (with the exception of the cost variable). Implications are drawn for the study of both transactive memory and organizational learning, as well as for management practice.

2,042 citations

Journal ArticleDOI
TL;DR: An alternative, problem‐solving model is presented, which, it is suggested, provides a basis for relating the models of information seeking and other aspects of information behaviour in appropriate research strategies.
Abstract: This paper presents an outline of models of information seeking and other aspects of information behaviour, showing the relationship between communication and information behaviour in general with information seeking and information searching in information retrieval systems. It is suggested that these models address issues at various levels of information behaviour and that they can be related by envisaging a ‘nesting’ of models. It is also suggested that, within both information seeking research and information searching research, alternative models address similar issues in related ways and that the models are complementary rather than conflicting. Finally, an alternative, problem‐solving model is presented, which, it is suggested, provides a basis for relating the models in appropriate research strategies.

1,876 citations

Book
26 May 1995
TL;DR: This chapter discusses the continuing evolution of information seeking and its role in the development of knowledge, skills, and attitudes in the rapidly changing electronic environments.
Abstract: Information and information seeking 2. Information seekers and electronic environments 3. Information-seeking perspective and framework 4. Foundations for personal information infrastructures: 5. Information-seeking knowledge, skills, and attitudes 6. Analytical search strategies 7. Browsing strategies 8. Designing support for Browsing: 9. A research and development perspective 10. The continuing evolution of information seeking 11. Future directions and conclusion.

1,865 citations


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Performance
Metrics
No. of papers in the topic in previous years
YearPapers
2023110
2022196
2021402
2020406
2019371
2018362