Topic
Interpersonal communication
About: Interpersonal communication is a research topic. Over the lifetime, 26243 publications have been published within this topic receiving 767999 citations.
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TL;DR: This paper outlines and extends a theory of uncertainty management and reviews current theory and research in this area and describes applications to health communication practice.
Abstract: The fundamental challenge for refining theories of communication and uncertainty is to abandon the assumption that uncertainty will produce anxiety. To better explain processes of communication and uncertainty management the authors must answer questions about a) the experience and meaning of uncertainty b) the role of appraisal and emotion in uncertainty management and c) the range of behavioral and psychological responses to uncertainty. This paper outlines and extends a theory of uncertainty management and reviews current theory and research in this area. In addition to the theoretical advances promised by this perspective the paper describes applications to health communication practice. The drive in disease prevention to reduce uncertainty about the state of health and illness has led to a "culture of chronic illness". Constant surveillance of peoples health combined with improved methods for screening and monitoring virtually guarantee finding something wrong with every person creating a society divided into the chronically ill and the worried well (i.e. those waiting to be diagnosed). (authors)
1,072 citations
01 Jan 1993
1,063 citations
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TL;DR: In this paper, the authors attempt to refine the construct of contextual performance by dividing it into two narrower constructs, interpersonal facilitation and job dedication, and suggest the need to redefine task performance to include motivational elements of job dedication.
Abstract: This study attempts to refine the construct of contextual performance by dividing it into 2 narrower constructs, interpersonal facilitation and job dedication. Supervisors rated 975 U.S. Air Force mechanics on at least 1 of 4 aspects of job performance (different supervisors rated each aspect of performance), and 515 of these mechanics also completed self-report individual difference measures. Correlations between performance ratings and individual difference variables support distinguishing task performance from interpersonal facilitation but not from job dedication. Thus this study suggests the need to redefine task performance to include motivational elements of job dedication. Then task performance would include task proficiency and motivation to perform one's own tasks effectively, and contextual performance would include interpersonal skills, the motivation to maintain good working relationships and help others perform their tasks.
1,054 citations
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TL;DR: A growing body of conceptual and empirical work has focused on understanding the nature of psychological safety, identifying factors that contribute to it, and examining its implications for individuals, teams, and organizations.
Abstract: Psychological safety describes people’s perceptions of the consequences of taking interpersonal risks in a particular context such as a workplace. First explored by pioneering organizational scholars in the 1960s, psychological safety experienced a renaissance starting in the 1990s and continuing to the present. Organizational research has identified psychological safety as a critical factor in understanding phenomena such as voice, teamwork, team learning, and organizational learning. A growing body of conceptual and empirical work has focused on understanding the nature of psychological safety, identifying factors that contribute to it, and examining its implications for individuals, teams, and organizations. In this article, we review and integrate this literature and suggest directions for future research. We first briefly review the early history of psychological safety research and then examine contemporary research at the individual, group, and organizational levels of analysis. We assess what has ...
1,049 citations
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TL;DR: Interpersonal deception theory (IDT) as mentioned in this paper is a merger of interpersonal communication and deception principles designed to better account for deception in interactive contexts, and it has the potential to enlighten theories related to credibility and truthful communication and interpersonal communication.
Abstract: Interpersonal deception theory (IDT) represents a merger of interpersonal communication and deception principles designed to better account for deception in interactive contexts. At the same time, it bas the potential to enlighten theories related to (a) credibility and truthful communication and (b) interpersonal communication. Presented here are key definitions, assumptions related to the critical attributes and key features of interpersonal communication and deception, and 18 general propositions from which specific testable hypotheses can be derived. Research findings relevant to the propositions are also summarized.
1,023 citations