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Interpersonal communication

About: Interpersonal communication is a research topic. Over the lifetime, 26243 publications have been published within this topic receiving 767999 citations.


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Journal ArticleDOI
01 Aug 2001
TL;DR: The authors introduce interpersonal congruence, the degree to which group members see others in the group as others see themselves, as a moderator of the relationship between diversity and group effectiveness.
Abstract: We introduce interpersonal congruence--the degree to which group members see others in the group as others see themselves--as a moderator of the relationship between diversity and group effectivene...

357 citations

Journal ArticleDOI
TL;DR: A review of the literature in the area of superior-subordinate communication can be found in this article, where the authors classified empirical research into nine topical categories and critically examined the effect of power, status, trust, and semantic-information distance as a source of misunderstand ing in superior sub-ordinate communication.
Abstract: Based on a review of the literature, empirical research in the area of superiorsubordinate communication is classified into nine topical categories and critically examined. Inspection of this literature suggests that researchers have focused the majority of their attention on studying (a) the effects of power and status on superior-subo rdinate communication, (b) trust as a moderator of superior-subo rdinate communication, and (c) semantic-information distance as a source of misunderstand ing in superior-subo rdinate communication. It is concluded that future research should increasingly be developmental and longitudinal in nature and should take into greater consideration the effects situational variables have on communication in the superior-subordinate dyad. Status hierarchy is inherent in the nature of purposeful organizations. As Redding (1972) observes, within organizations "there are 'superiors' and 'subordinates'—even though these terms may not be expressly used, and even though there may exist fluid arrangements whereby superior and subordinates roles may be reversible" (p. 18). How superiors and subordinates interact and communicate to achieve both personal and organizational goals has been an object of investigation by social scientists for most of the 20th century. Empirical research examining superior-subordinate communication is diverse, is strewn across a multitude of disciplines, lacks coherent organization and classification, and in general, has not received sufficient review and interpretation as a body of literature. The present article attempts to alleviate this confusion by reviewing, classifying, interpreting, and providing directions for future research in the area of organizational communication that is loosely termed superior-subordinate communication. This article focuses on empirical research solely in the domain of organizationa l communication. To avoid generalizations from communication research outside of the orga

357 citations

Journal ArticleDOI
TL;DR: In this paper, the authors argue that two current perspectives on the relationship between meaning and action differ with respect to the amount of shared meaning necessary for organization, and they provide empirical evidence to show that through communication, organized action can occur despite differences of interpretation among organizational members.
Abstract: Gerald Salancik discussed this theory in a colloquium at the College of Commerce and Business Administration, University of Illinois, Champaign, in 1979. Two current perspectives on the relationship between meaning and action differ with respect to the amount of shared meaning necessary for organization. We argue that these two perspectives can be integrated if we understand how communication links meaning and action. We provide empirical evidence to show that through communication, organized action can occur despite differences of interpretation among organizational members. Communication enables members to create equifinal meaning, from which organized action can follow. Our data revealed four communication mechanisms that generate and sustain equifinal meaning: metaphor, logical argument, affect modulation, and linguistic indirection.e

356 citations

Journal ArticleDOI
TL;DR: Path analysis showed significant direct paths as postulated, and social support had only an indirect effect on depression, and this finding supported the buffer theory of social support.
Abstract: BACKGROUND: A number of interpersonal phenomena have been linked to depression, including sense of belonging, social support, conflict, and loneliness. OBJECTIVES: To examine the effects of the interpersonal phenomena of sense of belonging, social support, loneliness, and conflict on depression, and to describe the predictive value of sense of belonging for depression in the context of other interpersonal phenomenon. METHOD: A sample of clients with major depressive disorder and students in a midwestern community college participated in the study by completing questionnaires. RESULTS: Path analysis showed significant direct paths as postulated, with 64% of the variance of depression explained by the variables in the model. Social support had only an indirect effect on depression, and this finding supported the buffer theory of social support. Sense of belonging was a better predictor of depression. CONCLUSIONS: The study findings emphasize the importance of relationship-oriented experiences as part of assessment and intervention strategies for individuals with depression.

355 citations

Journal ArticleDOI
TL;DR: The authors draw on media synchronicity theory to identify the functionalities of the wide range of ICTs available today, and map these functionalities onto the salient communication needs of 3 key interpersonal processes: conflict management, motivation and confidence building, and affect management.
Abstract: This article addresses the broad question, How can virtual teams that manage a majority of their interactions through information and communication technologies (ICTs) be made more effective? Focusing specifically on interpersonal interactions, the task-technology fit paradigm is used as the foundation for a theoretical model that seeks to identify how such teams can match available communication technologies to the different types of interpersonal interactions in which they engage. The authors draw on media synchronicity theory to identify the functionalities of the wide range of ICTs available today, and map these functionalities onto the salient communication needs of 3 key interpersonal processes: (a) conflict management, (b) motivation and confidence building, and (c) affect management. The model also incorporates a temporal dimension examining how the communication needs, and hence, the need for ICT functionality, varies depending on the virtual team's developmental stage. Opportunities for future research arising from the theoretical model are discussed.

354 citations


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Performance
Metrics
No. of papers in the topic in previous years
YearPapers
20232,257
20224,836
20211,053
20201,225
20191,219
20181,123