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Showing papers on "Interpersonal relationship published in 2004"


Journal ArticleDOI
TL;DR: Tests for curvilinearity failed to indicate any drawbacks of so-called overcontrol, and the positive effects remained after controlling for social desirability, so low self-control is a significant risk factor for a broad range of personal and interpersonal problems.
Abstract: What good is self-control? We incorporated a new measure of individual differences in self-control into two large investigations of a broad spectrum of behaviors. The new scale showed good internal consistency and retest reliability. Higher scores on self-control correlated with a higher grade point average, better adjustment (fewer reports of psychopathology, higher self-esteem), less binge eating and alcohol abuse, better relationships and interpersonal skills, secure attachment, and more optimal emotional responses. Tests for curvilinearity failed to indicate any drawbacks of so-called overcontrol, and the positive effects remained after controlling for social desirability. Low self-control is thus a significant risk factor for a broad range of personal and interpersonal problems.

4,985 citations


Journal ArticleDOI
TL;DR: Research suggests that for students to take advantage of high expectations and more advanced curricula, they need support from the people with whom they interact in school, and research suggests it does.
Abstract: An emerging consensus exists in the school reform literature about what conditions contribute to student success.'** Conditions include high standards for academic learning and conduct, meaningful and engaging pedagogy and curriculum, professional learning communities among staff, and personalized learning environments. Schools providing such supports are more likely to have students who are engaged in and connected to school. Professionals and parents readily understand the need for high standards and quality curriculum and pedagogy in school. Similarly, the concept of teachers working together as professionals to ensure student success is not an issue. But the urgency to provide a personalized learning environment for students especially with schools struggling to provide textbooks to all students, hot meals, security, and janitorial services is not as great in many quarters. While parents would prefer their children experience a caring school environment, does such an environment influence student academic performance? Research suggests it does. For students to take advantage of high expectations and more advanced curricula, they need support from the people with whom they interact in school.^''

1,849 citations


Journal ArticleDOI
TL;DR: Two studies showed that communicating personal positive events with others was associated with increased daily positive affect and well-being, above and beyond the impact of the positive event itself and other daily events.
Abstract: Four studies examined the intrapersonal and interpersonal consequences of seeking out others when good things happen (i.e., capitalization). Two studies showed that communicating personal positive events with others was associated with increased daily positive affect and well-being, above and beyond the impact of the positive event itself and other daily events. Moreover, when others were perceived to respond actively and constructively (and not passively or destructively) to capitalization attempts, the benefits were further enhanced. Two studies found that close relationships in which one's partner typically responds to capitalization attempts enthusiastically were associated with higher relationship well-being (e.g., intimacy, daily marital satisfaction). The results are discussed in terms of the theoretical and empirical importance of understanding how people "cope" with positive events, cultivate positive emotions, and enhance social bonds.

1,022 citations


Journal ArticleDOI
TL;DR: In this paper, the authors examined associations between closeness and conflict in teacher-child relationships and children's social and academic skills in first grade in a sample of 490 children. Assessments of te...
Abstract: This work examines associations between closeness and conflict in teacher-child relationships and children's social and academic skills in first grade in a sample of 490 children. Assessments of te...

960 citations



Journal ArticleDOI
TL;DR: In this paper, the authors propose that when consumers form relationships with brands, they use norms of interpersonal relationships as a guide in their brand assessments, and that an adherence to or a violation of these relationship norms influences the appraisal of the specific marketing action and also the overall brand evaluations.
Abstract: The key premise underlying this work is that when consumers form relationships with brands they use norms of interpersonal relationships as a guide in their brand assessments. Two relationship types are examined: exchange relationships in which benefits are given to others to get something back and communal relationships in which benefits are given to show concern for other’s needs. The conceptual model proposes that an adherence to or a violation of these relationship norms influences the appraisal of the specific marketing action and also the overall brand evaluations. Results of three experiments provide converging evidence in support of the theory.

907 citations


Journal ArticleDOI
TL;DR: The Psychological Entitlement Scale was found to be reliable and valid, not associated with social desirability, stable across time, and correlated negatively with two of the Big Five factors: agreeableness and emotional stability.
Abstract: Nine studies were conducted with the goal of developing a self-report measure of psychological entitlement and assessing its interpersonal consequences. The Psychological Entitlement Scale (PES) was found to be reliable and valid (Study 1, 2), not associated with social desirability (Study 2), stable across time (Study 3), and correlated negatively with two of the Big Five factors: agreeableness and emotional stability (Study 4). The validity of the PES was confirmed in studies that assessed willingness to take candy designated for children (Study 5) and reported deservingness of pay in a hypothetical employment setting (Study 6). Finally, the PES was linked to important interpersonal consequences including competitive choices in a commons dilemma (Study 7), selfish approaches to romantic relationships (Study 8), and aggression following ego threat (Study 9). Psychological entitlement has a pervasive and largely unconstructive impact on social behavior.

902 citations


Journal ArticleDOI
TL;DR: The authors argue that individual performance in knowledge-intensive work is associated with properties of both networks and ties, and that such properties are associated with relationships crossing organizational boundaries, physical barriers, or physical barriers.
Abstract: We argue that individual performance in knowledge-intensive work is associated with properties of both networks and ties. Relationships crossing organizational boundaries, physical barriers, or hie...

896 citations


Journal ArticleDOI
TL;DR: In this paper, the relationship between social capital and knowledge creation at the individual level was analyzed, and a limited theory of knowledge creation was proposed, which encompasses the number and strength of the relat...
Abstract: This study analyzed the relationship between social capital and knowledge creation at the individual level. Our limited theory of knowledge creation encompasses the number and strength of the relat...

862 citations


Journal ArticleDOI
TL;DR: Evidence suggesting that children's understanding of mind develops gradually in the context of social interaction is reviewed, and a theory of development is needed that accords a fundamental role to social interaction, yet does not assume that children simply adopt socially available knowledge but rather that children construct an understanding ofMind within social interaction.
Abstract: Theories of children's developing understanding of mind tend to emphasize either individualistic processes of theory formation, maturation, or introspection, or the process of enculturation. However, such theories must be able to account for the accumulating evidence of the role of social interaction in the development of social understanding. We propose an alternative account, according to which the development of children's social understanding occurs within triadic interaction involving the child's experience of the world as well as communicative interaction with others about their experience and beliefs (Chapman 1991; 1999). It is through such triadic interaction that children gradually construct knowledge of the world as well as knowledge of other people. We contend that the extent and nature of the social interaction children experience will influence the development of children's social understanding. Increased opportunity to engage in cooperative social interaction and exposure to talk about mental states should facilitate the development of social understanding. We review evidence suggesting that children's understanding of mind develops gradually in the context of social interaction. Therefore, we need a theory of development in this area that accords a fundamental role to social interaction, yet does not assume that children simply adopt socially available knowledge but rather that children construct an understanding of mind within social interaction.

721 citations


Book
11 Jan 2004
TL;DR: B Bert N. Uchino discusses the links between social support and mortality from cardiovascular disease, cancer, and HIV/AIDS and investigates whether social support is more effective for some individuals and within certain cultures.
Abstract: This state-of-the-art book examines the effect of social relationships on physical health. It surveys and assesses the research that shows not only that supportive relationships protect us from a multitude of mental health problems but also that the absence of supportive relationships increases the risk of dying from various diseases. Bert N. Uchino discusses the links between social support and mortality from cardiovascular disease, cancer, and HIV/AIDS. He investigates whether social support is more effective for some individuals and within certain cultures. After evaluating existing conceptual models linking social support to health outcomes, he offers his own broader perspective on the issue. And he suggests the implications for intervention and for future research in this area.

Journal ArticleDOI
TL;DR: Female adolescents' suicidal thoughts are significantly increased by social isolation and friendship patterns in which friends were not friends with each other, which affects suicidality for both boys and girls.
Abstract: Objectives. We investigated the relationship between friendships and suicidality among male and female adolescents. Methods. We analyzed friendship data on 13 465 adolescents from the National Longitudinal Survey of Adolescent Health to explore the relationship between friendship and suicidal ideation and suicide attempts. We controlled for known factors associated with suicidality. Results. Having had a friend who committed suicide increased the likelihood of suicidal ideation and attempts for both boys and girls. Socially isolated females were more likely to have suicidal thoughts, as were females whose friends were not friends with each other. Among adolescents thinking about suicide, suicide attempts appear largely stochastic, with few consistent risk factors between boys and girls. Conclusions. The friendship environment affects suicidality for both boys and girls. Female adolescents’ suicidal thoughts are significantly increased by social isolation and friendship patterns in which friends were not f...


Journal ArticleDOI
TL;DR: Three methods for assessment of communication and interpersonal skills are reviewed: checklists of observed behaviors during interactions with real or simulated patients; surveys of patients’ experience in clinical interactions; and examinations using oral, essay, or multiple-choice response questions.
Abstract: Accreditation of residency programs and certification of physicians requires assessment of competence in communication and interpersonal skills. Residency and continuing medical education program directors seek ways to teach and evaluate these competencies. This report summarizes the methods and tools used by educators, evaluators, and researchers in the field of physician-patient communication as determined by the participants in the "Kalamazoo II" conference held in April 2002. Communication and interpersonal skills form an integrated competence with two distinct parts. Communication skills are the performance of specific tasks and behaviors such as obtaining a medical history, explaining a diagnosis and prognosis, giving therapeutic instructions, and counseling. Interpersonal skills are inherently relational and process oriented; they are the effect communication has on another person such as relieving anxiety or establishing a trusting relationship. This report reviews three methods for assessment of communication and interpersonal skills: (1) checklists of observed behaviors during interactions with real or simulated patients; (2) surveys of patients' experience in clinical interactions; and (3) examinations using oral, essay, or multiple-choice response questions. These methods are incorporated into educational programs to assess learning needs, create learning opportunities, or guide feedback for learning. The same assessment tools, when administered in a standardized way, rated by an evaluator other than the teacher, and using a predetermined passing score, become a summative evaluation. The report summarizes the experience of using these methods in a variety of educational and evaluation programs and presents an extensive bibliography of literature on the topic. Professional conversation between patients and doctors shapes diagnosis, initiates therapy, and establishes a caring relationship. The degree to which these activities are successful depends, in large part, on the communication and interpersonal skills of the physician. This report focuses on how the physician's competence in professional conversation with patients might be measured. Valid, reliable, and practical measures can guide professional formation, determine readiness for independent practice, and deepen understanding of the communication itself.

Journal ArticleDOI
TL;DR: Investigation of peer relationships and participation in social and recreational activities among 235 adolescents and adults with autism who live at home found that having peer relationships was predicted by individual characteristics, but not by characteristics of the environment.
Abstract: In this study, we investigate peer relationships and participation in social and recreational activities among 235 adolescents and adults with autism who live at home. The prevalence of having friendships, peer relationships, and participating in social and recreational activities were all low and comparable to previous research. Both individual and environmental factors were investigated as predictors of having peer relationships and participation in social and recreational activities. Having peer relationships was predicted by individual characteristics (younger age, and less impairment in social interaction skills), but not by characteristics of the environment. Greater participation in social and recreational activities was predicted by characteristics of the individual with autism (greater functional independence, less impairment in social interaction skills, higher levels of internalizing behaviors) and characteristics of the environment (greater maternal participation in social and recreational activities, greater number of services received, and inclusion in integrated settings while in school).

Journal ArticleDOI
TL;DR: This study attempted to distinguish two types of social withdrawal in early childhood: (a) one based on social fear and anxiety despite a desire to interact socially (conflicted shyness) and (b) onebased on the lack of a strong motivation to engage in social interaction (social disinterest).
Abstract: This study attempted to distinguish two types of social withdrawal in early childhood: (a) one based on social fear and anxiety despite a desire to interact socially (conflicted shyness) and (b) one based on the lack of a strong motivation to engage in social interaction (social disinterest). Two samples of preschoolers (n = 119 and n = 127) 3-5 years of age participated. Their mothers completed the newly developed Child Social Preference Scale, which was designed to assess conflicted shyness and social disinterest. Maternal ratings of child temperament, parenting style, and social goals, teacher ratings of child social adjustment, observations of child free-play behaviors, and child interview assessments of perceived competence and preference for playing with peers were also collected. Distinct patterns of associations were found between conflicted shyness and social disinterest and outcome variables. Implications for the motivational underpinnings and adjustment outcomes of shyness and social disinterest are explored.

Journal ArticleDOI
TL;DR: This paper addresses the association between two dimensions of school connectedness perceived teacher support and social belonging - and the initiation, escalation and reduction of participation in six adolescent health-risk behaviors.
Abstract: Supportive and caring relations within families promote academic achievement and protect against involvement in health-risk behaviors by adolescents.' " Similarly, supportive and caring relationships within schools (henceforth, school connectedness) promote academic motivation among adolescents.^" Much less is known, however, about the infiuence of school connectedness on adolescent healthrisk behaviors. Previous research generally suffers from two limitations. First, most research is cross-section al.'^" The longitudinal research that does exist does not distinguish between initiation or escalation or reduction of health-risk behaviors."^'' Second, school connectedness has generally been treated as a broad construct that combines students' perceptions of safety, support, belonging and engagement.'^""^" Such a broad conceptualization does not provide clear guidance to policy makers and practitioners on how to increase school connectedness. This paper addresses these limitations by exploring the association between two dimensions of school connectedness perceived teacher support and social belonging - and the initiation, escalation and reduction of participation in six adolescent health-risk behaviors. BACKGROUND Cross-sectional studies show that school connectedness is associated with mental health and lower rates of involvement in multiple health-risk behaviors, including substance use, sexual intercourse, violence, delinquency, and suicidaljfy 12 15 Qjjg quasi-experimental study, the Seattle Social Development Study, evaluated the effects of increasing the school social bond among elementary school students. The intervention group had significantly higher levels of school connectedness than the control group at ages 13 and 18, and was less likely to engage in violence or substance use.'*" Three dimensions of school connectedness are emphasized in educational research: social support, belonging and engagement.""'^^ When young people receive empathy, praise, and attention in a clear and consistent fashion, they experience social support. The experience of social support generates a sense of belonging which, in turn, leads to increased engagement and academic motivation. Although this theoretical model, originally laid out by Connell and Wellborn," has been empirically supported for academic outcomes, it has not been tested for health outcomes. Most previous studies linking school connectedness to health-risk behaviors combine the different dimensions of school connectedness into a single measure or explore the effect of a single dimension. Drawing on the theoretical framework

Journal ArticleDOI
TL;DR: A review of the evidence suggests that, rather than a simple pathway from problematic peer relations to disorder, there is a reciprocal relationship between children's problems with peers and their psychological problems from infancy to adolescence.
Abstract: We present a developmental model that describes normal peer relations and highlights processes that underlie the emergence of problems with peers in childhood. We propose that children's relationships with peers begin in the first years of life, with stable individual differences and preferences for particular peers emerging by three years of age. Social skills that facilitate peer relationships consolidate in the preschool years, during which time peer groups become structured with respect to friendship groups, gender, and dominance relations; some children begin to be rejected by their peers. In later childhood some children develop entrenched problems with peer relationships, in terms of loneliness, bullying and victimisation. Underlying cognitive and emotional processes that facilitate successful peer relationships at all ages are identified, and the extent to which peer relations play a causal role in the genesis of disorder is evaluated. A review of the evidence suggests that, rather than a simple pathway from problematic peer relations to disorder, there is a reciprocal relationship between children's problems with peers and their psychological problems from infancy to adolescence.

Journal ArticleDOI
TL;DR: Greater social resources, as defined by social networks and social engagement, are associated with reduced cognitive decline in old age.
Abstract: Objective: To examine the relation of social resources and cognitive decline in older adults. Methods: Data are from the Chicago Health and Aging Project, an epidemiologic study of risk factors for Alzheimer disease (AD) and other common conditions in a geographically defined population of older persons. The sample consisted of 6,102 non-Hispanic African Americans (61.2%) and whites, aged ≥ 65, who underwent up to three interviews during an average of 5.3 years of follow-up. Each interview included administration of four cognitive function tests from which a composite measure of cognition was formed. Social networks were based on the number of children, relatives, and friends seen at least once a month. Social engagement was measured with four items related to social and productive activity. Results: Higher number of social networks and level of social engagement were positively correlated with initial level of cognitive function (networks estimate = 0.003, engagement estimate = 0.060, both p Conclusions: Greater social resources, as defined by social networks and social engagement, are associated with reduced cognitive decline in old age.

Journal ArticleDOI
TL;DR: In this article, the authors hypothesized that individuals' demographic characteristics, values, and personality influence their acquisition of central positions in their teams' social networks, and found that individuals who were highly educated and low in neuroticism became high in advice and friendship centrality, while low in adversarial centrality.
Abstract: Drawing on social exchange and similarity-attraction theories, we hypothesized that individuals' demographic characteristics, values, and personality influence their acquisition of central positions in their teams' social networks. Education and neuroticism predicted centrality five months later; individuals who were highly educated and low in neuroticism became high in advice and friendship centrality and low in adversarial centrality. Team members' values similarity to their teammates also predicted advice and friendship centrality; demographic similarity had limited effects.

Journal ArticleDOI
TL;DR: Data from a new longitudinal survey is used to examine union formation among unmarried parents who have just had a child together to estimate the effects of economic, cultural/interpersonal, and other factors on whether parents are romantically involved and living apart, cohabiting, or married to each other about one year after the child’s birth.
Abstract: In this article, we use data from a new longitudinal survey—the Fragile Families and Child Wellbeing Study—to examine union formation among unmarried parents who have just had a child together. We used multinomial logistic regression to estimate the effects of economic, cultural/interpersonal, and other factors on whether (relative to having no romantic relationship) parents are romantically involved and living apart, cohabiting, or married to each other about one year after the child’s birth. Net of other factors (including baseline relationship status), women’s education and men’s earnings encourage marriage. Cultural and interpersonal factors also have strong effects: women’s trust of men, both parents’ positive attitudes toward marriage, and both parents’ assessment of the supportiveness in their relationship encourage marriage. Supportiveness also encourages cohabitation, while fathers having a problem with alcohol or drugs and reporting higher conflict in the relationship discourage cohabitation. Fathers’ physical violence deters couples’ remaining in romantic nonresident relationships.

Journal ArticleDOI
TL;DR: The findings from this study suggest that although close supportive relationships with parents and peers are related to adolescent self-esteem, these links are complex.

Book
04 Oct 2004
TL;DR: This paper explored the communication processes that link enactments of social support to participants' reactions and provided new explanations for when and how receiving social support will be evaluated as helpful and relationally satisfying.
Abstract: When stresses and hassles challenge our abilities to cope, we frequently turn to family, friends, and partners for help. Yet social support from close relational partners does not uniformly benefit recipients or their relationships. By probing the communication processes that link enactments of social support to participants' reactions, this book provides new explanations for when and how receiving social support will be evaluated as helpful and relationally satisfying. The author's research addresses a variety of types of relationships and stresses, including young adult friends and romantic partners coping with the stresses of university life; adult friends, family and spouses responding to everyday hassles' and married couples coping with chronic health conditions. This innovative program of research combines qualitative and quantitative methods to develop a distinctive communication-based framework for understanding why the content, form, style, and sequence of talk matter for our evaluations of the help we receive from others.

Journal ArticleDOI
TL;DR: A review of the contribution of research on children's theories of mind to our understanding of children's developing social relationships is presented in this article, where the authors focus on the social implications of these normative developmental milestones in children's understanding of others.
Abstract: Twenty years after research on children's ‘theory of mind’ began, this field continues to be a leading influence in the study of developmental psychology and psychopathology. In this review we examine the contribution of research on children's theories of mind to our understanding of children's developing social relationships. Evidence shows that for both typical and atypical populations this relationship is neither uniform nor unidirectional. Theory-of-mind skills are multifaceted and the nature of the developmental relationship between different aspects is not yet known, and there is evidence that theory-of-mind skills both transform and are transformed by interpersonal and family relationships and by language communities. To understand the multifaceted and complex nature of development in this area, we need clearer definitions of the skills under investigation, as well as research designs that capture the transactional nature of the relationship between theory of mind and social relations. Addressing these issues should help to clarify (i) the processes by which children's developing understanding of others is influenced by the social environment, and (ii) issues concerning the specificity of theory-of-mind impairments in atypical populations and the processes by which these impairments develop. After more than 20 years of pre-eminence, investigations into children's developing theories of mind continue to lead current research in developmental psychology. A key reason for the intense academic interest in this topic is a general acceptance that theory-of-mind skills transform and/or are transformed by children's close relationships. Before reviewing the evidence for this proposal we first address two issues that become recurring themes in this paper, namely the problems of defining ‘theory of mind’ and of disentangling environmental and genetic influences on children's theory of mind. Next we consider how developments of theory of mind transform children's social relations, and here our main objective is to complement the recent excellent reviews (Flavell, 1999; Wellman & Lagattuta, 2000) and meta-analysis (Wellman, Cross & Watson, 2001) of age-related changes in children's theories of mind by focusing on the social implications of these normative developmental milestones in children's understanding of others. In the third section of this paper we consider aspects of social relations that may influence theory-of-mind development; here we review findings from the growing number of studies that investigate influences of culture, family and inter-individual relationships. Finally, we consider the relation between theory-of-mind performance and social competence in atypical groups; specifically children with autism and children with sensory impairments, before offering some general reflections on emerging issues within contemporary theory-of-mind research.

Journal ArticleDOI
TL;DR: Topics central to the interpersonal perspective are highlighted, such as the self-perpetuating interpersonal cycle, interpersonal variability in social phobia, and the relational nature of self-related information.

Journal ArticleDOI
TL;DR: Research findings show gender asymmetries in prostitution, courtship, infidelity and divorce, female competition, the sexual revolution and changing norms, unequal status between partners, cultural suppression of female sexulity, abusive relationships, rape, and sexual attitudes.
Abstract: A heterosexual community can be analyzed as a marketplace in which men seek to acquire sex from women by offering other resources in exchange Societies will therefore define gender roles as if women are sellers and men buyers of sex Societies will endow female sexuality, but not male sexuality, with value (as in virginity, fidelity, chastity) The sexual activities of different couples are loosely interrelated by a marketplace, instead of being fully separate or private, and each couple's decisions may be influenced by market conditions Economic principles suggest that the price of sex will depend on supply and demand, competition among sellers, variations in product, collusion among sellers, and other factors Research findings show gender asymmetries (reflecting the complementary economic roles) in prostitution, courtship, infidelity and divorce, female competition, the sexual revolution and changing norms, unequal status between partners, cultural suppression of female sexuality, abusive relationships, rape, and sexual attitudes

Book
24 Nov 2004
TL;DR: In this paper, three levels of social influence are considered in decreasing order of inclusiveness, starting with the surrounding culture and subculture, moving on to the more delimited organization or group, and finally focusing on the interpersonal setting.
Abstract: Within psychology, emotion is often treated as something private and personal. In contrast, this book tries to understand emotion from the 'outside,' by examining the everyday social settings in which it operates. Three levels of social influence are considered in decreasing order of inclusiveness, starting with the surrounding culture and subculture, moving on to the more delimited organization or group, and finally focusing on the interpersonal setting.

Journal ArticleDOI
TL;DR: In this paper, the economic payoff of kinship networks in the context of China's rural industrialization was analyzed and it was shown that kin solidarity and kin trust played an important role in protecting the property rights of private entrepreneurs and reducing transaction costs during early stages of market reform.
Abstract: This research draws insights from two theoretical traditions: one is new institutionalism, which emphasizes the role of institutions, both formal and informal, in economic growth; the other is social network analysis, which highlights the role of interpersonal relations in producing and enforcing informal norms Integrating these two approaches yields the thesis that social networks affect economic growth via enforcing informal institutions The article focuses on the economic payoff of kinship networks in the context of China’s rural industrialization to argue that kin solidarity and kin trust played an important role in protecting the property rights of private entrepreneurs and reducing transaction costs during the early stages of market reform, when formal property rights laws were ineffective and market institutions underdeveloped Data from 366 villages show that the strength of kinship networks has large positive effects on the count and workforce size of private rural enterprises and insignificant

Journal ArticleDOI
TL;DR: In this paper, the authors define interpersonal conflict as a dynamic process that occurs between interdependent parties as they experience negative emotional reactions to perceived disagreements and interference with the attainment of their goals and present a two-dimensional framework and a typology of interpersonal conflict that incorporates previous conceptualizations of the construct.
Abstract: The lack of a clear conceptualization and operationalization of the construct of interpersonal conflict makes it difficult to compare the results of different studies and hinders the accumulation of knowledge in the conflict domain. Defining interpersonal conflict as a dynamic process that occurs between interdependent parties as they experience negative emotional reactions to perceived disagreements and interference with the attainment of their goals, the present paper presents a two‐dimensional framework and a typology of interpersonal conflict that incorporates previous conceptualizations of the construct. The first dimension of the framework identifies three properties generally associated with conflict situations: disagreement, negative emotion, and interference. The framework's second dimension identifies two targets of interpersonal conflict encountered in organizational settings: task and interpersonal relationship. Based on this framework, the paper highlights several shortcomings of current conceptualizations and operationalizations of interpersonal conflict in the organizational literature, and provides suggestions for their remedy.

Journal ArticleDOI
TL;DR: The authors draw on media synchronicity theory to identify the functionalities of the wide range of ICTs available today, and map these functionalities onto the salient communication needs of 3 key interpersonal processes: conflict management, motivation and confidence building, and affect management.
Abstract: This article addresses the broad question, How can virtual teams that manage a majority of their interactions through information and communication technologies (ICTs) be made more effective? Focusing specifically on interpersonal interactions, the task-technology fit paradigm is used as the foundation for a theoretical model that seeks to identify how such teams can match available communication technologies to the different types of interpersonal interactions in which they engage. The authors draw on media synchronicity theory to identify the functionalities of the wide range of ICTs available today, and map these functionalities onto the salient communication needs of 3 key interpersonal processes: (a) conflict management, (b) motivation and confidence building, and (c) affect management. The model also incorporates a temporal dimension examining how the communication needs, and hence, the need for ICT functionality, varies depending on the virtual team's developmental stage. Opportunities for future research arising from the theoretical model are discussed.