Topic
Job design
About: Job design is a research topic. Over the lifetime, 9218 publications have been published within this topic receiving 426180 citations.
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TL;DR: In this paper, the role of customer orientation (CO) in the burnout process was examined and the relationship between job demands, burnout, and job outcomes was investigated using data from frontline bank employees in New Zealand.
258 citations
TL;DR: In this article, the authors investigated the effect of job satisfaction on customer perceptions of service quality and found that certain job satisfaction facets may have a larger effect on service quality than others.
257 citations
TL;DR: This article examined the effects of job insecurity on three outcomes: job attitudes (satisfaction), work behaviors (organizational citizenship behavior and deviant behavior), and negative emotion (anger, disgust, and sadness).
Abstract: This research examines the effects of job insecurity on three outcomes: job attitudes (satisfaction), work behaviors (organizational citizenship behavior and deviant behavior), and negative emotion...
256 citations
TL;DR: High work social support and high skill discretion were protective against taking short spells of psychiatric sickness absence and the protective effects of social support at work and the potential risk of job demands have implications for management, job design, training, and further research.
255 citations
TL;DR: In this paper, four measures of work commitment (job involvement, organizational commitment, work ethic endorsement, and intention to remain), five job satisfaction facets, and six personal characteristics were examined under three career stage operationalizations: age, organizational tenure, and positional tenure.
254 citations