Showing papers on "Knowledge sharing published in 2015"
TL;DR: In this article, a survey of 150 Finnish technology-intensive firms showed that external knowledge sharing has a positive effect on innovation performance, but high levels of accidental and intentional knowledge leakage by a firm's employees negatively moderate this relationship.
416 citations
TL;DR: In this article, the potential of enterprise social network sites (ESNSs) for supporting knowledge sharing in large multinational organizations is considered. But, the authors consider their potential for support knowledge-sharing practice is limited.
Abstract: Enterprise social network sites (ESNSs) are increasingly being introduced into large multinational organizations. In this article, we consider their potential for supporting knowledge-sharing pract...
320 citations
TL;DR: In this paper, the authors explore whether some types of knowledge hiding are more harmful than others, and they find that knowledge hiding may actually enhance the relationships between colleagues and might break the cycle of secrecy in organizations.
Abstract: Research has begun to document the negative organizational consequences of knowledge hiding, or the intentional attempt to conceal knowledge, among employees. However, different knowledge hiding behaviours exist, and we explore whether some types of knowledge hiding are more harmful than others. Although theory would suggest that knowledge hiders rationalize their behaviours and fail to anticipate the negative consequences of their behaviours, we found that they did anticipate harmed relationships and retaliation. In addition, targets of knowledge hiding did not always construe the behaviour as harmful or as necessitating retaliation. Overall, our research suggests that not all knowledge hiding is equally harmful. Some types of knowledge hiding may actually enhance the relationships between colleagues and might break the cycle of knowledge hiding in organizations.
313 citations
TL;DR: The argument proffered in this paper is that use of enterprise social networking technologies can increase the accuracy of people's metaknowledge (knowledge of "who knows what" and " who knows whom") at work.
Abstract: The argument proffered in this paper is that use of enterprise social networking technologies can increase the accuracy of people's metaknowledge (knowledge of "who knows what" and "who knows whom") at work. The results of a quasi-natural field experiment in which only one of two matched-sample groups within a large financial services firm was given access to the enterprise social networking technology for six months revealed that by making people's communications with specific partners visible to others in the organization, the technology enabled observers to become aware of the communications occurring amongst their coworkers and to make inferences about what and whom those coworkers knew based on the contents of the messages they sent and to whom they were sent. Consequently only individuals in the group that used the social networking technology for six months improved the accuracy of their metaknowledge (a 31% improvement in knowledge of who knows what and an 88% improvement in knowledge of who knows whom). There were no improvements in the other group over the same time period. Based on these findings, how technologically enabled "ambient awareness"--awareness of ambient communications occurring amongst others in the organization--can be an important antecedent for knowledge acquisition is discussed.
261 citations
TL;DR: The research findings reveal that, besides user's level of satisfaction, continuous knowledge sharing intention is partially mediated by affective commitment and identification trust.
217 citations
TL;DR: This study examines a model that depicts the influence of various types of motivations on employees' knowledge sharing behaviors and finds that hard reward, soft reward, and altruism for organizational benefits are significant influencing factors of KSBs, while altruisms for personal satisfaction is not.
185 citations
TL;DR: In this article, the authors present an empirical study through which they were able to assess if the physical co-presence of coworkers in these shared environments stimulates knowledge exchange among them.
Abstract: This article contextualises the rising phenomenon of coworking in the theoretical framework of proximity and knowledge exchange. We present an empirical study through which we were able to assess if the physical co-presence of coworkers in these shared environments stimulates knowledge exchange among them. After identifying two different configurations of coworking spaces from the perspective of the forms of proximity that they involve, we designed a research project aimed at isolating geographical proximity and studying its role in facilitating the transmission of knowledge. The qualitative study of these two configurations of spaces underlined the importance of elements of organisational and social proximity in stimulating collaboration among coworkers and in promoting exchange of other forms of knowledge.
181 citations
TL;DR: In this paper, the role of organizational cultural and structure on knowledge-sharing processes in MNCs, with the moderating effect of technology infrastructure, was examined, and it was shown that learning and development, top management support and centralization are positively related to knowledge sharing, using technology infrastructure as a moderator.
Abstract: Purpose – This paper aims to examine how organizational culture, structure and technology infrastructure influence knowledge sharing. Design/methodology/approach – This study is based on quantitative research, administered on 90 managerial staff in multinational corporations (MNCs) based in Malaysia. Findings – The paper explains the role of organizational cultural and structure on knowledge-sharing processes in MNCs, with the moderating effect of technology infrastructure. Learning and development, top management support and centralization are positively related to knowledge sharing, using technology infrastructure as a moderator. Research limitations/implications – The findings will help MNCs to create an appropriate environment of knowledge sharing. However, the research is limited to MNC’s in Penang, Malaysia, only. Furthermore, similar research can be extended to MNCs in other Asian countries with a larger sample which may bring more statistical power and, thereby, increases generalizability. Practic...
151 citations
TL;DR: The results revealed that recipients’ characteristics play different roles in different situations (responsive and proactive knowledge sharing) in triggering the knowledge sharers’ motivation to share.
Abstract: Purpose – The purpose of this study is to examine knowledge-sharing phenomena from the perspective of recipients’ characteristics. Specifically, this study examines the influence of knowledge recipients’ competence, learning attitude and personal relationship with knowledge sharer on knowledge sharers’ willingness to share. Design/methodology/approach – The authors conducted two studies, a scenario experimental study and a field survey study to test their hypotheses about the effects of recipients’ characteristics on knowledge sharers’ willingness to share. Findings – The results revealed that recipients’ characteristics play different roles in different situations (responsive and proactive knowledge sharing) in triggering the knowledge sharers’ motivation to share. In responsive knowledge sharing, a recipient’s learning attitude and personal relationship with the knowledge sharer affected the sharer’s willingness to share. In proactive knowledge sharing, a recipient’s professional ability and personal re...
145 citations
TL;DR: In this article, the authors developed and tested a new model of how organizational support affects the organizational work environment and atmosphere that facilitates creativity, and found that organizational support was positively related to the work environment for knowledge sharing, motivation, procedural justice, and promotion.
141 citations
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TL;DR: The results show that the Expert Cloud improves the HR utilization, decreases customer response time and task completion time in order to achieve high level of customers' satisfaction and better performance of HR in organization.
TL;DR: An overview of and classification scheme for the different types of AMC is provided to better organise the diverse empirical findings that have been presented in the literature and a more detailed understanding of why AMC improve performance is offered.
Abstract: The literature on alliances has identified a variety of inter-firm antecedents of performance, including information and knowledge sharing between partners, shared partner understanding, and a focus on collective objectives. Recent studies have focused on alliance management capabilities (AMC) - firms' abilities to capture, share, store and apply alliance management knowledge - as an important antecedent of performance. This paper reviews 90 studies on AMC and makes two important contributions to the literature. First, the review provides an overview of and classification scheme for the different types of AMC to better organise the diverse empirical findings that have been presented in the literature. The novel classification distinguishes between general and partner-specific AMC and between AMC stored within the firm and within the alliance. Second, consistent with the dynamic capabilities perspective, this paper offers a more detailed understanding of why AMC improve performance, by highlighting the intermediate impact of AMC on alliance attributes. In particular, the review demonstrates how the different categories of AMC influence alliances in terms of information and knowledge-sharing between partners, shared partner understanding and the pursuit of collective goals. The review also demonstrates that these attributes improve performance. The authors note promising avenues for future empirical research that involve combining the classification scheme with research on the impact of AMC on alliance attributes and performance.
TL;DR: The potential for social learning to address complex, interconnected social and environmental challenges, such as climate change adaptation, is receiving increasing attention in research and practice as discussed by the authors, which results in learning and change that goes beyond the individual into communities, networks, or systems.
Abstract: The potential for social learning to address complex, interconnected social and environmental challenges, such as climate change adaptation, is receiving increasing attention in research and practice. Social learning approaches vary, but commonly include cycles of knowledge sharing and joint action to co-create knowledge, relationships, and practices among diverse stakeholders. This results in learning and change that goes beyond the individual into communities, networks, or systems. Many authors have focused on analysis of case studies to better understand the contexts in which such learning occurs. In this paper, we look across this literature to draw out lessons for international development practice. To support those looking to purposively design social learning interventions for adaptation, we focus on four areas: lessons learned and the principles adopted when using a social learning approach, examples of tools and methods used, approaches to evaluating social learning, and examples of its impact. While we identify important lessons for practice within each of these areas, three cross-cutting themes emerge. These are: the importance of developing a shared view among those initiating learning processes of how change might happen and of how social learning fits within it, linking this locus of desired change to the tools employed; the centrality of skilled facilitation and in particular how practitioners may shift toward being participants in the collective learning process; and the need to attend to social difference, recognizing the complexity of social relations and the potential for less powerful actors to be co-opted in shared decision making. WIREs Clim Change 2015, 6:509–522. doi: 10.1002/wcc.348
For further resources related to this article, please visit the WIREs website.
TL;DR: The paper proposes organisational commitment as the mediating variable between the identified predictors and knowledge sharing behaviour (knowledge donating and knowledge collecting) and offers a number of propositions which leads to a knowledge sharing model.
Abstract: Purpose – This paper aims to propose a conceptual model of knowledge sharing behaviour among Malaysian public sector managers. Design/methodology/approach – An extensive literature review method was used to identify and analyse relevant literature in order to propose a knowledge sharing model. Findings – The authors identified three potential predictor groups of knowledge sharing behaviour among Malaysian public sector managers. The groups are intrinsic motivational factors, extrinsic motivational factors and organisational socialisation factors. The paper proposes organisational commitment as the mediating variable between the identified predictors and knowledge sharing behaviour (knowledge donating and knowledge collecting). Research limitations/implications – The paper offers a number of propositions, which leads to a knowledge sharing model. Future research should validate and examine the predictive power of the proposed model. Practical implications – Upon model validation, the paper could offer prac...
Journal Article•
TL;DR: An alternative view that examines the dynamic relationships between knowledge and organizational performance is presented and a model that consists of knowledge distribution, knowledge interaction, knowledge competition and knowledge evolution is proposed to maintain healthy knowledge ecology in an organization.
Abstract: Research in Knowledge Management (KM) has gained distinguished attention in recent years, and different views of methods have been proposed in existing literature. An initial study was the process view that focused on the creation, organization, sharing, and application of explicit and tacit knowledge. Another recent perspective is the resource-based view that emphasizes how knowledge resources can develop organizational capabilities and enhance organizational performance. This paper builds on these past studies and presents an alternative view that examines the dynamic relationships between knowledge and organizational performance. This examination is based upon an ecological perspective that includes the distribution, interaction, competition, and evolution (DICE) among different biological species. From this ecological perspective, a model that consists of knowledge distribution, knowledge interaction, knowledge competition and knowledge evolution is proposed. These four elements interact with each other and evolve to maintain healthy knowledge ecology in an organization. A case study was conducted to support this innovative model. The major implication of the findings is that maintaining healthy knowledge ecology is important for the success of knowledge management in an organization.
TL;DR: A review of the existing literature on knowledge sharing in software development can be found in this paper, where a classification framework using an organizational change perspective is established. And a synthesis of the literature uncovers diverse themes and gaps in the existing body of knowledge.
TL;DR: The authors present the results of a structured literature review undertaken to investigate the current state of research on knowledge protection, which identifies core domains in knowledge protection literature, discusses theoretical perspectives and research methods, sheds light on the role of the information technology artefact inknowledge protection research and develops a portfolio of knowledge protection measures.
Abstract: Purpose – The purpose of this paper is to investigate pertinent knowledge protection literature. At the same time, however, knowledge protection is often a neglected or underdeveloped area. This is all the more concerning as knowledge protection plays an essential part in preserving an organization’s competitive advantage. Despite the recognition of this issue by scholars, the knowledge management literature has so far tended to concentrate on the facilitation of knowledge sharing rather than on knowledge protection. Design/methodology/approach – In this paper, the authors present the results of a structured literature review undertaken to investigate the current state of research on knowledge protection. The paper identifies core domains in knowledge protection literature, discusses theoretical perspectives and research methods, sheds light on the role of the information technology (IT) artefact in knowledge protection research and develops a portfolio of knowledge protection measures. Findings – In this...
TL;DR: Evidence of a promising intervention for building the public health nutrition workforce in remote Indigenous community store retail settings is provided and most participants perceived the community of practice intervention to be an effective strategy to improve their work.
Abstract: Introduction: This study aimed to determine the influence on practice of a community of practice designed for public health nutritionists who work with retail stores in remote Indigenous communities in Australia.Methods: A descriptive evaluation of the community of practice participants' perspectives using the most significant change technique and individual in-depth interviews was conducted. Data were analysed using thematic and content analysis with a focus on answering the evaluation questions.Results: Twelve public health nutritionists employed to work with remote Indigenous community stores were involved. The community of practice was reported to develop competence through problem solving, knowledge sharing and building confidence for innovative work. Building competence was achieved through accessible and timely professional support. Sharing stories and being encouraged to reflect on practice was valued and supported the participant's practice. Working to improve the food supply is challenging but there is value in being supported by like-minded colleagues to stay focused on this work.Conclusions: Most participants perceived the community of practice intervention to be an effective strategy to improve their work. These findings provide evidence of a promising intervention for building the public health nutrition workforce in remote Indigenous community store retail settings.
TL;DR: In this article, a multidimensional perspective of solver engagement was proposed by distinguishing the simultaneous investments of a contestant's authentic self in crowdsourcing competitions in terms of physical, cognitive and emotional energy.
Patent•
02 Jul 2015
TL;DR: In this article, a cognitive intelligence platform for an IoT network that provides autonomic decision support system at or near real-time and executes a dynamic runtime is provided, which replicates the structural and operational model of the human nervous system to achieve cognitive intelligence through adaptation, collaborative learning, knowledge sharing and self-adjustment.
Abstract: Systems and methods to leverage and manage data and knowledge in a M2M or Internet of Things (IoT) network are provided. More particularly, a cognitive intelligence platform for an IoT network that provides autonomic decision support system at or near real-time and executes a dynamic runtime is provided. The hardware, software and communication design of the platform replicates the structural and operational model of the human nervous system to achieve cognitive intelligence through adaptation, collaborative learning, knowledge sharing and self-adjustment. Further, in one embodiment, the cognitive intelligence platform has three logical processing layers of increasing complexity, each of which has agents that use statistical and machine learning techniques and algorithms to resolve situational needs and update knowledge. Furthermore, each processing layer of the platform has a basic level of intelligence and additionally the hierarchy of layers aggregates the learning and intelligence at each layer.
TL;DR: The development of studies on social media-supported knowledge management (SMKM) was mapped, the hot topics, top institutes, authors and trends, and hottest trends and topics in these years and recent future were discussed to provide help for future work.
16 Sep 2015
TL;DR: Examining the influence of socio-psychological factors from different theoretical perspectives, as well as the roles of technological and cultural facilitators on knowledge sharing behaviors and whether it leads to superior employees' innovative work behaviors indicated that employees’ KS behaviors enhance their innovative work behavior.
Abstract: Purpose – The purpose of this paper is to examine the influence of socio-psychological factors from different theoretical perspectives, as well as the roles of technological and cultural facilitators on knowledge sharing (KS) behaviors and whether it leads to superior employees’ innovative work behaviors. Design/methodology/approach – Partial least squares analysis was used to investigate the research model based on a survey of 257 employees from 22 high-tech companies (including companies in pharmaceutical, nano technological, biotechnological, aviation, and aerospace industries) in Iran. Findings – The results supported the effects of three motivational factors, i.e. perceived loss of knowledge power, perceived reputation enhancement, and perceived enjoyment in helping others, and two social capital factors, i.e. social interaction ties and trust, on employees’ attitude toward KS. Findings also indicated that employees’ KS behaviors enhance their innovative work behaviors. Research limitations/implicati...
TL;DR: In this article, the authors developed a motivation, opportunity, and ability framework to examine knowledge sharing and organizational learning as a mean to drive entrepreneurship and innovation in complex organizational networks, using survey data collected from 200 franchise operators of a single large hybrid organization.
Abstract: This paper develops a motivation, opportunity, and ability framework to examine knowledge sharing and organizational learning as a mean to drive entrepreneurship and innovation in complex organizational networks. Utilizing the theoretical linkages and antecedents suggested in established corporate entrepreneurship models that identify what is necessary for innovation to occur in existing organizations, we offer both a theoretical model and an additional tool of analysis looking at how corporate entrepreneurial activity emerges in organizational networks. Using survey data collected from 200 franchise operators of a single large hybrid organization, our results demonstrate how knowledge sharing and organizational learning are associated with the motivation, opportunity, and ability to act within the corporate entrepreneurial context. Moreover, this motivation, opportunity, and ability framework was observed to provide a complementary tool to traditional measures of CE (e.g., CEAI from Hornsby et al. in J Bus Ventur 17(3):253–273, 2002) as it provided insights into functional and process variables affecting corporate entrepreneurial activity. As such, this research introduces both practical and theoretical implications that further our understanding of how to develop, manage, and leverage corporate entrepreneurship in a complex organizational network to achieve both operational performance and entrepreneurial innovation.
TL;DR: This research focuses on factors influencing employees’ decision to use ESN in their work role and draws on case studies of two multinational professional service firms based in Australia to illustrate that the likelihood of ESN use is significantly influenced by technological, organizational, social and individual factors.
Abstract: Organizations are increasingly implementing enterprise social networks (ESNs) for improved communication and collaboration, as well as enhanced knowledge sharing and innovation among employees. However, the paradoxical relationship between ESN implementation and the promised benefits has been attributed to employees’ underutilization. Our research focuses on factors influencing employees’ decision to use ESN in their work role and draws on case studies of two multinational professional service firms (PSFs) based in Australia. Qualitative data were collected during ten semi-structured interviews with employees from both organizations, to determine their perceptions of ESN usage and capture the factors that influence their use behavior. The findings illustrate that the likelihood of ESN use is significantly influenced by technological, organizational, social and individual factors. A successful ESN use within an organization involves the nexus between these four factors and recommendations are made,...
Journal Article•
TL;DR: Structural equation modeling analysis of survey data from a group of 116 Information Systems personnel revealed that two variables (i.e., sense of self-worth and in-role behavior) are positively related to the attitude toward knowledge sharing.
Abstract: Design research has recently received considerable attention in the IS community. The existing IS design research frameworks assume that IT is a part of the environment of IS research. This assumption overlooks the interrelationships between IS research and IT innovation. This paper analyzes the proactive role of design research in IS in the perspective of IT innovation. It suggests that design theories in IS need to emphasize more on the alignment of design research in IS and IT innovation. Three recent design research exemplars in the IS research literature (two from The Journal of Computer Information Systems, and one from Industrial Management & Data Systems) are used to explain this component of design research in IS.
TL;DR: In this article, personal factors such as information self-efficacy, positive social outcome expectations, and sharing enjoyment feelings were found to be significant predictors of sharing activities on social networking sites.
Abstract: – Drawing upon the knowledge sharing model, the purpose of this paper is to identify personal and environmental antecedents to information sharing on social networking sites (SNSs) and examines the interaction effects between the two factors. , – Data were collected via online survey with college students. Hierarchical multiple regressions were performed to test hypotheses and examine research questions. , – With regard to environmental factors, the more users perceive their audience to be a collection of weak ties, the more likely they are to share information on SNSs, independent of the size of their networks. Personal factors such as information self-efficacy, positive social outcome expectations, and sharing enjoyment feelings were found to be significant predictors of sharing activities. In addition, a significant interaction effect was found such that the effects of social outcome expectations on sharing activities on SNSs are manifested to a greater extent when users perceive their audience as weak ties rather than strong ties. , – This study extends the knowledge sharing model literature by applying it to the SNS context and advances SNS research by taking into consideration both environmental factors and personal factors and their interactions.
TL;DR: The authors empirically examined the dynamics of knowledge sharing in an organization and found that knowledge sharing among employees in an online knowledge exchange community is correlated with the number of employees in the organization.
Abstract: Many organizations have launched online knowledge-exchanging communities to promote knowledge sharing among their employees. We empirically examine the dynamics of knowledge sharing in an organizat...
TL;DR: In this article, the authors investigate the process of knowledge sharing between project teams and use a case study approach to investigate the needs for separating the two teams' knowledge sharing in different domains.
Abstract: This article investigates the process of knowledge sharing between project teams and uses a case study approach. This is especially relevant, as organizations face both the needs for separating wor...
TL;DR: This study found the relational-based mechanism (RBM) to be beneficial for knowledge sharing and supports the RBM prediction of a positive relationship between the deposit construct and knowledge sharing, but fail to support the R BM prediction on the withdraws.
Abstract: Purpose – The purpose of this study is to develop a theoretical model that integrates two different mechanisms to explain knowledge sharing. First, adapted from traditional reward systems, the calculative-based mechanism (CBM) serves as the benchmark. Second, the relational-based mechanism (RBM) plays a complementary role. RBM is founded on social interaction and consists of two social network constructs: relational deposits (i.e. network and valued network centralities) and withdrawals (i.e. network and valued network densities). Design/methodology/approach – This study collected survey data in collaboration with a health-care organization. The data collected from 180 respondents were tested against the research model using a partial least squares analysis. Findings – This study found the CBM to be beneficial for knowledge sharing. The findings support the RBM prediction of a positive relationship between the deposit construct and knowledge sharing, but fail to support the RBM prediction on the withdrawa...
TL;DR: The findings provide a comprehensive understanding of the factors that influence physicians' intention to adopt clinical decision support systems in a developing country and can help hospital managers manage CDSS implementation in an effective manner.