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Showing papers on "Knowledge sharing published in 2020"


Posted Content
TL;DR: A formal context model based on ontology using OWL is proposed to address issues including semantic context representation, context reasoning and knowledge sharing, context classification, context dependency and quality of context.
Abstract: Computing becomes increasingly mobile and pervasive today; these changes imply that applications and services must be aware of and adapt to their changing contexts in highly dynamic environments. Today, building context-aware systems is a complex task due to lack of an appropriate infrastructure support in intelligent environments. A context-aware infrastructure requires an appropriate context model to represent, manipulate and access context information. In this paper, we propose a formal context model based on ontology using OWL to address issues including semantic context representation, context reasoning and knowledge sharing, context classification, context dependency and quality of context. The main benefit of this model is the ability to reason about various contexts. Based on our context model, we also present a Service-Oriented Context-Aware Middleware (SOCAM) architecture for building of context-aware services.

438 citations


Journal ArticleDOI
TL;DR: A holistic view of how the information is being weaponized to fulfil the malicious motives and forcefully making a biased user perception about a person, event or firm is put forward.
Abstract: Internet and social media have become a widespread, large scale and easy to use platform for real-time information dissemination. It has become an open stage for discussion, ideology expression, knowledge dissemination, emotions and sentiment sharing. This platform is gaining tremendous attraction and a huge user base from all sections and age groups of society. The matter of concern is that up to what extent the contents that are circulating among all these platforms every second changing the mindset, perceptions and lives of billions of people are verified, authenticated and up to the standards. This paper puts forward a holistic view of how the information is being weaponized to fulfil the malicious motives and forcefully making a biased user perception about a person, event or firm. Further, a taxonomy is provided for the classification of malicious information content at different stages and prevalent technologies to cope up with this issue form origin, propagation, detection and containment stages. We also put forward a research gap and possible future research directions so that the web information content could be more reliable and safer to use for decision making as well as for knowledge sharing.

247 citations


Journal ArticleDOI
TL;DR: The impact and revolution of FinTech and Blockchain in the financial industry is described and the main characteristics of such technology are demonstrated and how financial services should respond to this new technology and how to manage knowledge sharing in a more structured way is suggested.

238 citations


Journal ArticleDOI
TL;DR: In this paper, the mediating role played by Organizational Learning (OL) capabilities at different contextualization levels on the association between Industry 4.0 (I4.0) technologies and operational performance was examined.

200 citations


Journal ArticleDOI
TL;DR: The study revealed that online social media used for collaborative learning had a significant impact on interactivity with peers, teachers and online knowledge sharing behaviour, and it would be valuable to mention that use ofOnline social media for collaborativeLearning facilitate students to be more creative, dynamic and research-oriented.
Abstract: This study is an attempt to examine the application and usefulness of social media and mobile devices in transferring the resources and interaction with academicians in higher education institutions across the boundary wall, a hitherto unexplained area of research. This empirical study is based on the survey of 360 students of a university in eastern India, cognising students’ perception on social media and mobile devices through collaborative learning, interactivity with peers, teachers and its significant impact on students’ academic performance. A latent variance-based structural equation model approach was followed for measurement and instrument validation. The study revealed that online social media used for collaborative learning had a significant impact on interactivity with peers, teachers and online knowledge sharing behaviour. Additionally, interactivity with teachers, peers, and online knowledge sharing behaviour has seen a significant impact on students’ engagement which consequently has a significant impact on students’ academic performance. Grounded to this finding, it would be valuable to mention that use of online social media for collaborative learning facilitate students to be more creative, dynamic and research-oriented. It is purely a domain of knowledge.

191 citations


Journal ArticleDOI
TL;DR: The results show that there are clear needs for knowledge sharing and adaptive learning solutions that would support personalized competence development and learning while working.

161 citations


Journal ArticleDOI
TL;DR: In this paper, the impact of organizational justice on the innovative work behavior of employees working in Chinese telecommunication sector, while analyzing the mediating role of knowledge sharing between the independent and dependent variables of this study.

124 citations


Journal ArticleDOI
TL;DR: It is shown that research in the field of sustainable soil use and management should prioritize the multifunctional value of soil health and address interdisciplinary linkages with major issues such as biodiversity and climate change.

120 citations


Journal ArticleDOI
TL;DR: Assessment of the role of organizational climate operationalized by organizational leadership and trust in academics’ KS in HEIs indicates that organizational climate has an exceptionally strong influence on academics' KS practices.

120 citations


Book
26 Sep 2020
TL;DR: The Virtual Research Laboratory - Knowledge Community in Production (VRL-KCiP) network as discussed by the authors was created to provide support and knowledge to EU industry, and the main efforts were aimed at aiding European manufacturing industry in defining and structuring its strategic knowledge in order to meet worldwide strategic challenges.
Abstract: Knowledge Management is a vast and diverse topic that must be addressed by all modern industrial companies, from the smallest SMEs to the most complex organizations. Knowledge is a critical and strategic asset and the key to competitiveness in the modern manufacturing environment, as it facilitates capacities essential for achieving the required responsiveness, flexibility, agility and innovation. Nevertheless, knowledge itself is difficult to explicate and capture, and often can be recognized only in the improvements it brings to products, technologies and enterprise organizations. Four years ago, members of the CIRP community submitted a proposal to the 6th EU Framework Programme to establish a Network of Excellence (NoE). The European Community accepted this proposal, and thus the Virtual Research Laboratory - Knowledge Community in Production (VRL-KCiP) network was launched. The network set out to create a Knowledge Community in Production that would provide support and knowledge to EU industry. This goal was achieved thanks to (a) the ongoing cooperation and collaboration among the network partners, who represent leading universities worldwide, and (b) additional strong member partnerships with laboratories outside of Europe (Japan, Australia, South Africa, USA, and others). The main efforts of the VRL-KCiP NoE were aimed at aiding European manufacturing industry in defining and structuring its strategic knowledge in order to meet worldwide strategic challenges. These challenges, detailed below, have remained constant over the four years of the network s activities: Manufacturing must become knowledge intensive, given the demand for high-tech products (e.g. electronics, medicines). Given the relatively high labor costs in Europe compared to those in developing countries, manufacturing processes in Europe require high levels of expertise to realize required productivity. As a result of these challenges, over the past 30 years knowledge management (KM) has become a major issue in Europe, in academia as well as in industry. Indeed, firms have recognized that cultivating the "knowledge resource" is essential for management as well as for operations. The aim of this book is to help readers understand the complex topic of knowledge. Moreover, it underlines why knowledge is one of the most important strategic issues in achieving future manufacturing competitiveness. The book is a collection of 34 complementary contributions written by researchers from multinational locations and multidisciplinary perspectives. This book is unique in that it is based on the collective experience of these researchers and represents the status and current issues in the study and implementation of Knowledge Management today. The book describes fundamental concepts in knowledge and knowledge management and provides several case studies in the fields of design and manufacturing. In particular, the book presents several very original examples of knowledge management and knowledge sharing in the context of European manufa cturing. Actual experiences and feedbacks are presented with respect to knowledge engineering approaches for design, manufacturing, and more generally for enterprise engineering. Moreover, methods and tools for knowledge integration within the extended enterprise and the value chain are described, and the role of knowledge management and documents in supporting radical innovation projects is also highlighted. The book discusses ontology, which constitutes the basis for formalizing and mapping knowledge from different points of view. Concrete examples are described and elaborated, mainly with respect to product, process and resource description and management along the lifecycle of mechanical systems.

100 citations


Journal ArticleDOI
TL;DR: The findings highlight that Italian DIHs act not only as KBs but also as knowledge sources that give rise to a digital imprinting process that is able to shape the DX of SMEs.
Abstract: This study aims to understand if and how European digital innovation hubs (DIHs) filling the role of knowledge brokers (KBs) can support the digital transformation (DX) of small and medium-sized enterprises (SMEs) by triggering open innovation (OI) practices.,After presenting a conceptual model of reference, a survey and a subsequent in-depth interview were conducted to capture evidence from Italian DIHs. These structures were selected for their growing importance, as confirmed by the National Plan for Industry 4.0.,The findings highlight that Italian DIHs act not only as KBs but also as knowledge sources that give rise to a digital imprinting process that is able to shape the DX of SMEs.,Research on knowledge sharing and OI has mainly focused on large firms. The study covers the gaps identified in the literature by considering the role of KBs in enabling SMEs to embrace DX.

Journal ArticleDOI
TL;DR: In this article, the authors examined and explained the role of knowledge sharing in shaping innovation culture to improve business performance and build sustainable competitive advantage in the SME sector and found that knowledge sharing significantly influenced innovation culture, business performance, and sustainable competitive advantages.
Abstract: This study aimed to examine and explain the role of knowledge sharing in shaping innovation culture to improve business performance and build sustainable competitive advantage. Most empirical research tended to be conducted in large companies, and there are limited studies on this topic in the SME sector. Thus, the study needs to re-examine whether the theories developed to understand large companies apply to SMEs.,This quantitative study involved 259 respondents from a 59 sampling frame consisting of three levels of management of export SMEs in the Bali province of Indonesia. The questionnaire used to gather the data used a semantic differential scale, and the data were analyzed using SmartPLS software.,The results showed that knowledge sharing significantly influenced innovation culture, business performance and sustainable competitive advantage. Theoretically, this research provides insight into the body of knowledge in innovation culture and business performance as a mediator variable.,Cross-sectional design limits the authors from drawing definitive generalizations, and self-reported measures used in the study increase the chances of bias.,The study's findings could motivate managers and practitioners to place emphasis on knowledge sharing and innovation culture in the SME sector.,The role of knowledge sharing has been focused on large companies in several countries. However, research examining the role of knowledge sharing in building an innovation culture is still rare in the SME sector, particularly in Indonesian SMEs. Therefore, research on this topic is needed because Indonesia has not only a different culture but also different business practices.


Journal ArticleDOI
TL;DR: In this paper, the authors proposed a micro-foundation model for collaborative innovation and technology transfer, based on the theory of planned behaviour (TPB), which can be used to model the psychological precursors of collaborations.

Journal ArticleDOI
TL;DR: In this article, the authors proposed a framework to explore perceptions of fairness that include procedural and distributive approaches as antecedents, and examined embeddedness, knowledge sharing, and green innovation in the sustainable supply chain in terms of equity theory and a network scenario.

Journal ArticleDOI
TL;DR: In this article, the authors identify factors influencing the behavior of knowledge sharing and customer purchasing intention based on two theories of social capital and social interaction and examine the relationship between these variables and customers' purchase intention.

Journal ArticleDOI
TL;DR: In this article, the authors proposed a model that embraced the concepts of leader competency, knowledge sharing, employee job performance, and employee loyalty in the context of expatriate general managers.

Journal ArticleDOI
TL;DR: A conceptual model is developed by extending the technology acceptance model (TAM) with KM factors (acquisition, sharing, application, and protection) with the Partial Least Squares-Structural Equation Modeling (PLS-SEM) to examine the M-learning acceptance.

Journal ArticleDOI
TL;DR: In this article, a cross-lagged survey was used to collect data from 735 employees working in the services and manufacturing sectors of Pakistan, and the data analysis revealed that abusive supervision has a damaging effect on knowledge sharing in the workplace.
Abstract: The purpose of this paper is to extend the scant literature on the effect of abusive supervision on knowledge sharing by examining the roles of Islamic work ethic and learning goal orientation in moderating the effect.,This paper utilizes a cross-lagged survey research design to collect data from 735 employees working in the services and manufacturing sectors of Pakistan.,The data analysis revealed that abusive supervision has a damaging effect on knowledge sharing in the workplace. However, employee learning goal orientation and the Islamic work ethic help in mitigating this detrimental effect.,The main theoretical implication is to advance knowledge on the boundary conditions that help in mitigating the undesirable effect of abusive supervision on sharing of knowledge in organizational settings.,This paper provides practical insights into mitigating the damaging effects of abusive supervision, a prevalent issue in Asian societies, through the lenses of Islamic business ethics and learning goal orientation.,This is the first study that examines the boundary conditions placed by the Islamic work ethic and learning goal orientation around the relationship between abusive supervision and knowledge sharing in the context of Pakistan.

Journal ArticleDOI
TL;DR: The results indicate that the extent of employees’ engagement in knowledge sharing behavior with their peers and their managers’ leadership support exert a positive impact on Organizations’ knowledge management success, which, in turn, can affect organizations’ innovation performance positively and, subsequently, their financial performance.
Abstract: This study aims to focus on a particular type of intra-organizational knowledge sharing that is referred to as peer knowledge sharing. This paper examines how peer knowledge sharing impacts firms’ financial and innovation performance, and the mechanism through which such a relationship is realized. The study also evaluates the extent to which leadership support acts as a key antecedent to peer knowledge sharing.,Drawing on social capital theory and a knowledge-based view of firms, a theoretical model and related hypotheses are presented for testing. A survey design methodology is used to collect data and test the model. Structural equation modeling is used to test the hypothesized relationships based on data collected from 330 knowledge workers in various service-based organizations in Turkey.,The results indicate that the extent of employees’ engagement in knowledge sharing behavior with their peers and their managers’ leadership support exert a positive impact on organizations’ knowledge management success, which, in turn, can affect organizations’ innovation performance positively and, subsequently, their financial performance. Leadership support of the immediate manager is found to be an important factor that contributes to the respondent’s peer knowledge sharing behavior. The proposed model’s invariance testing between male and female respondents revealed that peer knowledge sharing’s contribution to knowledge management success may be different in the two groups.,This study contributes to extant research on knowledge sharing by specifically focusing on peer knowledge sharing and reinforcing leadership support’s importance on knowledge sharing. The study also highlights the importance of knowledge management success as an important mediator necessary for linking individual knowledge management behaviors, such as peer knowledge sharing, with organizational performance.,Knowledge sharing is a topic of continuing interest for organizational researchers, yet limited empirical research has been conducted that links individual-level, intra-organizational knowledge sharing to organizational performance. This study examines this linkage and provides empirical support for this relationship, while simultaneously pointing to an important type of knowledge sharing that occurs within organizations, referred to as peer knowledge sharing.

Journal ArticleDOI
TL;DR: In this article, the authors provide a theoretical basis for identifying and illustrating the present and the possible myriad of knowledge hiding (KH) events by employees within organizations and reveal three potential future events, which need managerial attention: negative reciprocity, influenced disengagement and perceived disengagement.
Abstract: The significance of managing and sharing employee knowledge for successful organizational change, innovation, and for sustainable advantage has indeed been suggested by research since the last few decades. Despite numerous attempts to foster the sharing of knowledge in organizations, employees may not always be willing to share knowledge attributed due to personal beliefs or situational constraints leading to hiding of knowledge. This article provides a theoretical basis by identifying and illustrating the present and the possible myriad of knowledge hiding (KH) events by employees within organizations.,Drawing literature from numerous sources, this paper adopts synthesis and provides a review of the literature and proposes framework.,This paper identifies six broad drivers which may lead to KH, including: driven by situation explain the reason for unintentional hiding as a result of performance and competition leads to individual to have a motive to hide knowledge, driven by psychological ownership leads to controlled hiding, driven by hostility and abuse by employees or managers leads to victimized hiding and lastly driven by identity and norms leads to favoured hiding. Furthermore, this study uncovers three potential future events, which need managerial attention: negative reciprocity, influenced disengagement and perceived disengagement.,This paper also offers new insights to managers to understand the present events and foresee the possible reasons about the KH behaviour and how they can strategize to reduce these events and undergo organizational change.

Journal ArticleDOI
TL;DR: In this article, the authors conducted an online survey of smart workers in Italy during the COVID pandemic, when a great number of employees suddenly moved to working from home with no or little preparation.
Abstract: During the COVID pandemic, many companies, schools, and public organizations all around the world asked their employees to work from home i.e. to adopt what are called “smart working” modalities. This has and will presumably have a serious impact on both employees and employers, which still needs to be clarified and investigated: indeed, if smart working becomes a common working modality, this may have a significant impact on both organizations and employees. This paper reports the results of an online survey of “smart workers” in Italy during the COVID pandemic, when a great number of employees suddenly moved to working from home with no or little preparation. The study offers interesting indications about the involvement and usefulness perception of smart working by the sampled people and makes it possible to single out different categories of employees based on their attitude towards this modality. Also, it points out the potential impact on socialization among colleagues, and the consequent implications for knowledge sharing and knowledge management. From the collected responses, a fully positive or negative conclusion about working from home was not possible, nor a clear indication about the efficiency and effectiveness of this working modality. The analysis, instead, highlighted the presence of different but numerically similar groups of people, i.e. those who were not satisfied at all with the experience, those who were very satisfied, and those who were “undecided”. Furthermore, respondents underlined the importance and the difficulty to maintain working contacts and the intense use of communication systems made for this purpose. Lastly, collected opinions on positive and negative aspects of working from home provided some practical suggestions about how to successfully implement this solution.


Journal ArticleDOI
TL;DR: In this paper, the authors identify and analyze the factors that influence service innovation based on a service ecosystems perspective in manufacturing enterprises and identify the key influencing factors, including customer participation, frontline employee participation, information technology capability, knowledge sharing, senior management support, and market turmoil.

Journal ArticleDOI
TL;DR: A novel Wirelessly Powered Edge intelliGence (WPEG) framework is proposed, which aims to achieve a stable, robust, and sustainable edge intelligence by energy harvesting methods, and a permissioned edge blockchain is built to secure the peer-to-peer energy and knowledge sharing in this framework.
Abstract: Recently, edge artificial intelligence techniques (e.g., federated edge learning) are emerged to unleash the potential of big data from Internet of Things (IoT). By learning knowledge on local devices, data privacy-preserving and quality of service (QoS) are guaranteed. Nevertheless, the dilemma between the limited on-device battery capacities and the high energy demands in learning is not resolved. When the on-device battery is exhausted, the edge learning process will have to be interrupted. In this paper, we propose a novel Wirelessly Powered Edge intelliGence (WPEG) framework, which aims to achieve a stable, robust, and sustainable edge intelligence by energy harvesting (EH) methods. Firstly, we build a permissioned edge blockchain to secure the peer-to-peer (P2P) energy and knowledge sharing in our framework. To maximize edge intelligence efficiency, we then investigate the wirelessly-powered multi-agent edge learning model and design the optimal edge learning strategy. Moreover, by constructing a two-stage Stackelberg game, the underlying energy-knowledge trading incentive mechanisms are also proposed with the optimal economic incentives and power transmission strategies. Finally, simulation results show that our incentive strategies could optimize the utilities of both parties compared with classic schemes, and our optimal learning design could realize the optimal learning efficiency.

Journal ArticleDOI
TL;DR: The findings of this study confirm that knowledge-hiding behaviors have a significant and positive relationship with employees’ silence, and psychological contract breach significantly mediates the relationship between knowledge-Hiding behaviors and employees' silence.
Abstract: The purpose of this study is to examine the relationship between knowledge-hiding behaviors (evasive hiding, playing dumb and rationalized hiding) and employees’ silence (defensive silence, relational silence and ineffectual silence). Besides, this paper investigates the relation mediated by psychological contract breach.,The data were collected with three-time lags (40 days each) through a structured questionnaire from 389 employees of registered software houses in Pakistan. The structural equation modeling (partial least squares) approach is used for data analysis.,The findings of this study confirm that knowledge-hiding behaviors have a significant and positive relationship with employees’ silence, and psychological contract breach significantly mediates the relationship between knowledge-hiding behaviors and employees’ silence.,The implications of this study are very supportive to the knowledge-intensive organizations, i.e. software houses. The management should increase the knowledge sharing and trust culture among employees to discourage the knowledge-hiding behaviors among employees. Moreover, supervisors should develop trust among employees, motivate them to avoid knowledge hiding and encourage the employees to raise their voices against their problems in a formal way.,The present study highlights the impact of different dimensions of knowledge hiding on employees’ silence and the role of psychological contract breach as a mediator in this scenario.

Journal ArticleDOI
TL;DR: The impact of knowledge sharing on TIC is examined from the perspective of knowledge management deconstructing knowledge sharing from the epistemological dimension and the TIC of software companies on the basis of software engineering theory.
Abstract: This paper aims to investigate how knowledge sharing influences technological innovation capability (TIC) of the software small- and medium-sized enterprises (SSMEs).,Based on the theories regarding knowledge management, TIC, software engineering and open innovation, this paper constructed a research model comprising factors affecting knowledge sharing, knowledge sharing and TIC, and then tested the model quantitatively. The study focuses on SSMEs in China collecting 457 online questionnaires and uses a structural equation model to test the hypotheses.,The knowledge sharing culture, organizational structure, middle-level leadership and management system have significantly positive effects on tacit knowledge sharing; management system and IT support have significantly positive effects on explicit knowledge sharing; both explicit and tacit knowledge sharing have significantly positive effects on TIC.,The study enriches the research on knowledge sharing and TIC. However, it does not consider factors affecting knowledge sharing at the non-organizational level or the interaction between explicit and tacit knowledge sharing.,The study offers several recommendations/suggestions for helping SSMEs to promote and implement explicit or tacit knowledge sharing and TIC.,This paper examines the impact of knowledge sharing on TIC from the perspective of knowledge management deconstructing knowledge sharing from the epistemological dimension and the TIC of software companies on the basis of software engineering theory. It provided a new theoretical perspective for the research of knowledge management and technological innovation management in SSMEs.

Journal ArticleDOI
TL;DR: This paper aims to examine the influence of outside-in OI on innovation performance considering the mediating roles of knowledge sharing and innovation strategy, and draws on a cross-industrial sample of 112 firms.
Abstract: Embracing outside-in open innovation (OI) can result in a plethora of organizational advantages, including improved innovation performance. Although some studies have found that outside-in OI improves innovation performance, others have shown that it has no effect or even a negative effect. This mixed empirical evidence leads to a need to unpack the relationship between outside-in OI and innovation performance, and to examine how certain key mediating variables related to the outside-in OI process can ensure that outside-in OI turns into improved innovation performance. Thus, this paper aims to examine the influence of outside-in OI on innovation performance considering the mediating roles of knowledge sharing and innovation strategy. This paper draws on a cross-industrial sample of 112 firms. Data are analyzed using a set of ordinary-least-squares regression models and the bootstrap procedure. Results show that knowledge sharing and innovation strategy fully mediate the relationship between outside-in OI and innovation performance.

Journal ArticleDOI
TL;DR: A cross-cultural analysis of the impact of knowledge management (KM) practices on the acceptance of Massive Open Online Courses (MOOCs) suggested cultural differences in patterns between acceptance behaviors of engineering students in Malaysia and Turkey.

Journal ArticleDOI
TL;DR: A theoretical model develops a theoretical model to explore the influences of material and professional motivation on free information sharing and the contingent roles of professional expertise and online expertise and indicates that in addition to material motivation, professional motivation also plays a primary role in inducing physicians to share free information.
Abstract: Online platforms enable physicians to share health and medical information with the public; however, little research has been conducted to explore why physicians share free health education information. Drawing on motivation theory, this study develops a theoretical model to explore the influences of material and professional motivation on free information sharing and the contingent roles of professional expertise and online expertise. The model is tested using a six-month panel data set of 61,326 physicians’ sharing experiences. The results indicate that in addition to material motivation, professional motivation also plays a primary role in inducing physicians to share free information. However, when a physician's professional and online expertise is at a high level, the effect of material motivation is weakened and professional motivation plays a more important role. This study contributes to the literature on knowledge sharing, online health behavior, and motivation theory, and provides implications for practice.