Topic
Lean Six Sigma
About: Lean Six Sigma is a research topic. Over the lifetime, 1919 publications have been published within this topic receiving 29142 citations.
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TL;DR: Findings of four key synergies and three key divergences between Lean Six Sigma and person-centred approaches indicate where synergies can be maximised and divergence narrowed to improve implementation and enhance methodological coherence.
Abstract: This paper was supported by
Queen Margaret University Edinburgh and
University College Dublin
17 citations
TL;DR: A path model for improving patient safety that includes lean, Six Sigma, goal specificity, and responsiveness capabilities is developed, and results indicate that although lean doesn't impact patient safety directly, it plays an important role in encouraging Six Sigma implementation and raising goal specificity in hospital units.
Abstract: The purpose of this study is to clarify the impact of lean on patient safety outcomes in hospitals. This paper develops a path model for improving patient safety that includes lean, Six Sigma, goal specificity, and responsiveness capabilities...
17 citations
01 Jan 2007
TL;DR: The radiology project has been initiated and current results positively support the successful transferability of these manufacturing-originated methodologies into service-based applications.
Abstract: Increased focus is being placed on the quality of care provided by Hospital Healthcare Systems around the country. Caught in the middle between tightening government standards, stricter compliance guidelines for insurance companies, and the basic mission to serve those in need with quality and compassion; hospitals are looking for ways to improve their processes (services) for the benefit of all. CT (Computed Tomography – CAT Scan) and MRI (Magnetic Resonance Imaging) services in the hospital radiology departments are revenue-generating areas. The reimbursement rates for these services are very high, the scan times (especially in CT) are relatively low, and so the potential for additional revenue to the hospital comes with increasing patient capacity for these services. However, it is also a very competitive time for hospital radiology departments as many outpatient diagnostic centers are being built, drawing patients and physicians to their fast, efficient, no hassles approach to imaging. This brings additional hurdles to the already struggling hospitals. The Sisters of St. Francis Health Services (SSFHS) group enlisted the aid of faculty at IUPUI to address issues within their organization. The objectives: improve the key performance indicators directly tied to patient and physician satisfaction, improve and streamline CT/MR processes, increase the capacity to perform CT/MR services, and regain a portion of the referral base lost to outpatient diagnostic centers. To address these issues, Lean/Six Sigma methodologies were implemented. Considerable success has been documented in the manufacturing industry using these models, but little has been done in the service-based industry of healthcare so an uncharted area was being entered. Specially organized teams were created for the project within the hospital organization. Faculty experts provide education and training to these individuals in Lean/Six Sigma methodologies modified to fit healthcare services. The radiology project has been initiated and current results positively support the successful transferability of these manufacturing-originated methodologies into service-based applications. Modeling, simulations, and Cost/ROI of implementation projections for these projects are also being developed. These activities insure transportability of the models between hospitals so the benefit can be felt system-wide.
17 citations
TL;DR: In this article, the authors proposed a LSS sustainability framework consisting of five important sustainability factors, which a re continuous improvement culture, innovative culture, management team's approach, employee knowledge on LSS and communication.
Abstract: Majority of the prior Lean Six Sigma (LSS) researches focused o n the study of success factors for LSS implementation. There is lack of research that explores the sustainability factors or factors fo r the continuation of LSS’s drive post the LSS implementation stage. Hence, this study intends to establish the fundamental concept of LSS sustainability based on the principles of sustainability. In addition, the study also aims to develop a LSS sustainability conceptual framework based on literature review and case study on a company that had implemented LSS for 15 years. The proposed LSS sustainability framework consist of 5 important sustainability factors, which a re continuous improvement culture, innovative culture, management team’s approach, employee knowledge on LSS and communication. The uniqueness of the proposed framework is the framework not only summarized the key finding from literature review in regard with sustainability and factors for sustainability, but the framework also reflects the actual setting of a company that has sustained LSS drive for the last 15 years.
17 citations