Lean Six Sigma

About: Lean Six Sigma is a research topic. Over the lifetime, 1919 publications have been published within this topic receiving 29142 citations.

Quality Quandaries: Deploying Operational Excellence at a Financial Service Provider

Abstract: In this column, the authors discuss a Lean Six Sigma transformation of a financial service provider through the five phases of a maturity model. The authors elaborate on the interesting features of each of the phases and conclude that the five-phase model ..

Scoping review of the readiness for sustainable implementation of lean six sigma projects in the manufacturing sector

Abstract: PurposeThis work presents a synthesis of current literature published from 2010 to provide an overall understanding of the sustainable implementation of Lean Six Sigma (LSS) projects in terms of project approaches rather than outcomes.Design/methodology/approachA comprehensive and validated ten-step model was applied to conduct a scoping review with the following three broad phases: “review planning”, “review execution” and “review reporting”.FindingsThe analysis shows that while a few geographically and methodologically broad research studies have been conducted on LSS and green manufacturing integration, no studies have examined organisational culture or conducted readiness assessments on the sustainable implementation of LSS projects in the manufacturing sector.Research limitations/implicationsThe present study contributes to existing knowledge by describing the current state of research on green LSS integration. The study also identifies a lack of research on the deployment of sustainable LSS projects for manufacturers. Further empirical analyses that include case studies must be conducted to assess the negative environmental impacts of LSS projects.Originality/valueThis study serves as an initial call for practitioners and research scholars to favour the sustainable deployment of LSS projects in manufacturing alongside the use of traditional approaches with a focus on costs, quality and delivery.

Pengendalian Kualitas Proses Pengemasan Gula dengan Pendekatan Six Sigma

Abstract: The main factor to achieve business success in the era of globalization is quality. Quality control is key in maintaining customer loyalty. In the company's production process is still found the resulting product does not comply with the specified specifications. This study aims to determine the value of sigma and factors causing damage to the production process of bagging section For companies with quality control is expected to achieve corporate goals. In this study, the methods used is Six Sigma with define, measure, analyze, improve. Six Sigma result is measurement of company performance baseline at measurement stage that is company at condition 5,1 sigma with DPMO equal to 162,4532. The factors causing the disability of sugar packing are lack of research and skill of the operator, instability of conveyor speeds and jet engine position, machine hygiene condition, lack of weighing machine, and ineffective treatment, and control method.

Strategies for successful deployment and sustainment of Lean Six Sigma in healthcare sector in India: a multi-level perspective

Abstract: PurposeThis study aims to present Lean Six Sigma (LSS) deployment and sustainment strategies for the healthcare sector from a multi-level perspective. The objective is to present LSS implementation insights to enable policymakers, practitioners and academicians to test and develop an LSS framework for healthcare sectors.Design/methodology/approachThe strategies identified are the result of a multi-method research design involving literature review, action research (AR) and Delphi study. Further, the AR portion of the study involved more than 10 years of projects focused on the deployment of LSS in the healthcare sector.FindingsThe strategies include a holistic view from the multi-level perspective, considering the Top Management Level, Middle Management Level and Operational Level. The authors ascertained 27 strategies across the three levels of organizational structure for the effective deployment of LSS. Further, the authors present a customized LSS “pocket guide” from the healthcare perspective for quick reference.Research limitations/implicationsThe strategies delineated in this study are based on the Indian healthcare section only; thus, further research in additional geographic contexts is needed. Also, further research is necessary to provide additional empirical validation of the effects of the identified strategies on LSS program outcomes and to verify that the strategies operate at the proposed organizational levels. Future research should also focus on identifying the interrelationships between strategies within and across levels, developing a “road map” for LSS implementation in hospitals and designing the LSS curriculum for medical schools and other medical training programs.Practical implicationsObservations of this study can contribute to developing a holistic framework for successful LSS implementation in the healthcare sector for academicians, practitioners and policymakers. This, in turn, ensures an enhanced value proposition, improved quality of life and reduced healthcare operational costs. Thus, it ensures a win-win situation among all the stakeholders of the healthcare sector.Originality/valueThe strategies put forth will enable the LSS researchers, academicians and, more particularly, practitioners to delve deeper into specific enablers and safeguard the LSS deployment from backlash. The research has two significant benefits. Firstly, it enhances the understanding of LSS from the healthcare perspective. Secondly, it provides direction for future studies with specific components for hospitals’ LSS framework, which can be further tested, refined and improved.

Improving Efficiency of Interventional Service by Lean Six Sigma

Abstract: INTRODUCTION TO THE PROBLEM WE ADDRESSED Interventional radiology (IR) suites are scarce resources that are often highly congested and identified as bottlenecks in patient flow. These bottlenecks cause delays in treatment that diminish care quality, increase the length of hospital stay and total inpatient costs, and are detrimental to both patients and health care providers [1]. Effective management of such delays can produce dramatic improvements in medical outcomes, patient satisfaction, and access to service, while reducing the costs of health care simultaneously. At most hospitals, however, accurate data on capacity, demand, and the extent of delay are not always available, and the relationships among these individual parameters are only partly understood. Often average capacity is incorrectly used to predict performance, quality, or timeliness. Long wait times for central venous access services and percutaneous gastrostomy perceived by referring physicians at our hospital made it urgent to improve our processes and to understand how capacity affects access to and delays in the aforementioned services.