Topic
Lean Six Sigma
About: Lean Six Sigma is a research topic. Over the lifetime, 1919 publications have been published within this topic receiving 29142 citations.
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3 citations
TL;DR: The implementation of the LSS method in this study, at the lowest cost, without adding further personnel, with no extra equipment, and in the short term could mitigate occupational hazards that OR nurses face to.
3 citations
TL;DR: In this paper , the authors examined the research landscape of Lean Six-Sigma (LSS) applications in hospitals for the period of the last decade (2011-2020) to derive answers to the research questions.
Abstract: PurposeThis study examines the research landscape of Lean Six-Sigma (LSS) applications in hospitals for the period of the last decade (2011–2020) to derive answers to the research questions RQ 1: What are the current publication trends for the application of LSS in hospitals concerning document type, Journal (Source), active authors and country-wise publications and their comparison in the two most reputed scientific databases, i.e. Scopus and Web of Science (WoS), RQ2: What are the clusters based on the authors and keywords? RQ3: What are the research trends and author's productivity in LSS applications in Hospitals? RQ4: What are the future research areas?Design/methodology/approachThis article compares these two databases (Scopus and WoS) based on publication pattern, document type, active authors and co-citation analysis. This article analyzes the core sources, author's productivity, globally cited articles, word growth analysis, thematic map and world collaboration map on the WoS and Scopus dataset. The software used are Vosviewer, Biblioshiny (R Package for Bibliometric) and M.S. Excel.FindingsThe application of LSS in hospitals is a niche theme. In the WoS database International Journal of Lean Six-Sigma and in Scopus database International Journal of Health Care Quality Assurance are the most relevant sources publishing research articles in this field. The USA has the highest scientific production in this field. Among the authors, Antony J is the most active author in this area, with the highest contribution over the years.Originality/valueThis study fills the literature gap by mapping the field of LSS in hospitals.
3 citations
3 citations
TL;DR: Based on the literature review which concludes the Lean Six Sigma management theory, Information Technology Infrastructure Library (ITIL) and the key success factors of Information Technology service management (ITSM), the authors analyzes the present situation of information system in G bank and also the challenge it is facing.
Abstract: Based on the literature review which concludes the Lean Six Sigma management
theory, Information Technology Infrastructure Library (ITIL) and the key
success factors of Information Technology service management (ITSM), this
paper analyzes the present situation of information system in G bank and also
the challenge it is facing. Furthermore, this paper puts forward a
process optimization scheme for the production changes of G bank’s ITSM with
the Lean Six Sigma management theory. What’s more, the paper dissects the production
changes of G bank’s ITSM by means of DMAIC method in order to achieve these
four goals: Firstly, optimizing the process and improving the internal work
efficiency also. Secondly, reducing the variation and the error rate and also improving
the system availability. Thirdly, strengthen the business interaction in order
that the IT value could be reflected preferably. The last but not least, cutting
the overtime is to improve employee satisfaction. But improving the ITSM of the
banking industry is our ultimate aim.
3 citations