Lean Six Sigma

About: Lean Six Sigma is a research topic. Over the lifetime, 1919 publications have been published within this topic receiving 29142 citations.

Lean Six Sigma in SMEs: an exploration through literature review

Abstract: Purpose – The purpose of this paper is to explore the researches reported in literature on Lean Six Sigma (LSS) and determine the avenues by which lean anchorage can be improved in LSS implementation. Design/methodology/approach – The literature on lean manufacturing, Six Sigma and LSS was reviewed. The literature has been reviewed from four major perspectives. The findings of this review were used to find the methods for the improvement of lean anchorage. The proposed model is explained with a hypothetical case study. Findings – The major finding of the exploration reported in this article is that the lean anchorage in LSS process is found to be weak and it has to be enhanced for improving the effectiveness of LSS approach. The results derived from the hypothetical case study have been presented. Research limitations/implications – The researches on LSS from the perspective of implementation in small- and medium-sized enterprises have been explored. But the lean anchorage method proposed could be extende...

Ten commandments of Lean Six Sigma: a practitioners’ perspective

Abstract: The purpose of this paper is to provide lean and six sigma professionals and researchers of tomorrow with Ten Commandments of Lean Six Sigma (LSS).,The Ten Commandments of LSS are based on several years’ experience of four authors who act as researchers, LSS Master Black Belts, consultants, practitioners and trainers on various topics of Lean, Six Sigma and general quality management and continuous improvement.,The Ten Commandments in our opinion include: alignment of LSS initiative with organisational strategy, LSS project selection and prioritisation, selection of top talent for the project execution, leadership for LSS, effective training and design of appropriate curriculum for different LSS roles, development of reward and recognition system, LSS sustainability, Linking LSS with Organisational Learning and Innovation, Linking LSS with Environmental Management System Standards and finally LSS and Big Data.,The key features outlined in this paper are based on the practitioners of LSS. The authors of this article are planning to pursue a global study to critically evaluate these commandments by various practitioners of LSS.,The senior managers and executives of various businesses can use these commandments of LSS as a guide to achieve and sustain competitive advantage.

REFLECTIVE PRACTICE Reducing employees' turnover in transactional services: a Lean Six Sigma case study

Abstract: Purpose - The case study aims to illustrate the application of Lean Six Sigma into the human resource (HR) function of a service industry corporation. Design/methodology/approach - The study draws on process information and primary data from a real project. Findings - ThestudydescribesimprovementsintheHRmanagementattributabletoLeanSixSigma: decrease of employees' voluntary turnover and increase in employees' satisfaction. Originality/value - Although being extremely successful in the last two decades in the manufacturing sector, the application of Lean Six Sigma to the service industry in general, and HR management in particular, has been a controversial topic: this study illustrates how its application can reduce employees' voluntary turnover rate and increase their satisfaction, hence increasing the return on investment of human capital.

Lean Six Sigma project selection using hybrid approach based on fuzzy DEMATEL–ANP–TOPSIS

Abstract: Purpose – The purpose of this paper is to select the optimal Lean Six Sigma (LSS) project using hybrid fuzzy-based Multi-Criteria Decision-Making (MCDM) approach for an automotive component manufacturing organization. Design/methodology/approach – The LSS project selection has been formulated as the MCDM problem. Hybrid MCDM method based on Decision-Making Trial and Evaluation Laboratory Model (DEMATEL), Analytical Network Process (ANP) and Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) has been used to select the optimal LSS project. The methodology enabled the practitioners to systematically prioritize LSS projects. Findings – The finding of this study is that, out of five LSS projects, project P3 is the best LSS project. P3 is the optimal LSS project with reduced failure risk, and efforts are being taken to implement the selected project. Research limitations/implications – The problem formulation and methodology has been tested for a single study. In future, more number of stu...