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Lean Six Sigma

About: Lean Six Sigma is a research topic. Over the lifetime, 1919 publications have been published within this topic receiving 29142 citations.


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27 Jul 2019
TL;DR: Nurse leaders can use Six Sigma to reduce clinic no-show rates along with the associated non-value added activities that negatively impact patient care and clinic financial stability.
Abstract: Summary: Nurse leaders can use Six Sigma to reduce clinic no-show rates along with the associated non-value added activities that negatively impact patient care and clinic financial stability. This presentation will describe the Six Sigma process used to develop a no-show prediction model and interventions to improve patient no-show rates. Content Outline:

1 citations

Book ChapterDOI
04 Mar 2014

1 citations

01 Jul 2014
TL;DR: In this article, the authors describe how the District Department of Transportation applied Lean Six Sigma (LSS) processes and techniques to dramatically transform its on-street parking meter program in Washington, DC.
Abstract: The District Department of Transportation (DDOT) is responsible for maintaining and operating more than 18,000 metered on-street spaces in Washington, DC, USA. The program went through significant changes in 2009 and 2010 including two rate adjustments, reintroduction of meter enforcement on Saturdays, and extending hours of meter operation to 10:00 p.m. in high-demand areas. These changes caused operational problems for the department and frustration for the customers. This paper describes how DDOT applied Lean Six Sigma (LSS) processes and techniques to dramatically transform its on-street parking meter program. The paper introduces the concept of LSS and discusses how some of the analytical techniques and concepts were applied. Techniques such as root cause analysis, process capability, mean testing, Pareto analysis, and process mapping were used to identify fundamental problems with the program and assets. Once the problems were identified, DDOT quickly developed a strategic vision for the future and aggressively implemented the vision. Applying LSS techniques has reaped significant rewards for DDOT within a very short period of time. These benefits include higher customer satisfaction through enhanced payment options, a lower number of service requests, better system uptime, more proactive management of assets, better executive visibility, and increased revenue. Washington, DC’s parking program is now recognized as one of the most innovative, forward-thinking programs in the country. The success of applying LSS in parking has encouraged DDOT to apply this concept in other program areas as well.

1 citations

Journal ArticleDOI
30 Sep 2019
TL;DR: In this article, the authors present a case study about the interaction between the Lean Six Sigma methodology and the loading process in a paper mill located in Brazil, where the site had already adopted the DMAIC method in manufacturing areas, but not in the service ones, which made it easier the implementation, guaranteeing the support and involvement of management.
Abstract: Customers are each day more demanding with costs reduction, sustainability, quality improvement and shorter lead times. Since logistics operation is involved in every step of the chain, it becomes an important asset for companies to win market share. Seeking to attend the organizations and customers’ needs, Lean Six Sigma methodology could bring benefits to logistics services. Aiming to study those benefits, this article presents a case study about the interaction between the LSS and the loading process in a paper mill located in Brazil. The site had already adopted the DMAIC method in the manufacturing areas, but not in the service ones, which made it easier the implementation, guaranteeing the support and involvement of management. In the end of the study, it was possible to notice several benefits in implementing the LSS, as reduction of 32% of cycle time and 43% of performance improvement.

1 citations


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Performance
Metrics
No. of papers in the topic in previous years
YearPapers
20241
2023109
2022205
2021183
2020187
2019190