Topic
Management information systems
About: Management information systems is a research topic. Over the lifetime, 28548 publications have been published within this topic receiving 430811 citations.
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3,741 citations
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TL;DR: The author discusses the pros and cons of implementing an enterprise system, showing how a system can produce unintended and highly disruptive consequences and cautions against shifting responsibility for its adoption to technologists.
Abstract: Enterprise systems present a new model of corporate computing. They allow companies to replace their existing information systems, which are often incompatible with one another, with a single, integrated system. By streamlining data flows throughout an organization, these commercial software packages, offered by vendors like SAP, promise dramatic gains in a company's efficiency and bottom line. It's no wonder that businesses are rushing to jump on the ES bandwagon. But while these systems offer tremendous rewards, the risks they carry are equally great. Not only are the systems expensive and difficult to implement, they can also tie the hands of managers. Unlike computer systems of the past, which were typically developed in-house with a company's specific requirements in mind, enterprise systems are off-the-shelf solutions. They impose their own logic on a company's strategy, culture, and organization, often forcing companies to change the way they do business. Managers would do well to heed the horror stories of failed implementations. FoxMeyer Drug, for example, claims that its system helped drive it into bankruptcy. Drawing on examples of both successful and unsuccessful ES projects, the author discusses the pros and cons of implementing an enterprise system, showing how a system can produce unintended and highly disruptive consequences. Because of an ES's profound business implications, he cautions against shifting responsibility for its adoption to technologists. Only a general manager will be able to mediate between the imperatives of the system and the imperatives of the business.
3,681 citations
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TL;DR: The concept of information richness is introduced, and three models of information processing are proposed that describe (1) manager information behavior, (2) organizational mechanisms for coping with equivocality from the environment, and (3) organizational mechanism for internal coordination.
2,538 citations
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27 Oct 1997
TL;DR: This comprehensive, reader-friendly text covers the latest decision support theories and practices used by managers and organizations and is recommended for managers interested in Decision Support Systems, Computerized Decision Making, and Management Support Systems.
Abstract: From the Publisher:
Widely hailed for its contemporary, cutting-edge perspective, this comprehensive, reader-friendly text covers the latest decision support theories and practices used by managers and organizations. Current examples and cases are drawn from actual organizations and firms. Decision Making, Systems, Modeling, and Support. Data Warehousing, Access, Analysis, Mining, and Visualization. Modeling and Analysis. Decision Support System Development. Collaborative Computing Technologies: Group Support Systems. Enterprise Decision Support Systems. Knowledge Management. Artificial Intelligence and Expert Systems. Knowledge Acquisition and Validation. Knowledge Representation. Inference Techniques. Intelligent Systems Development. Neural Computing Applications, and Advanced Artificial Intelligent Systems and Applications. Intelligent Software Agents and Creativity. Implementing and Integrating Management Support Systems. Organizational and Societal Impacts of Management Support Systems. For managers interested in Decision Support Systems, Computerized Decision Making, and Management Support Systems.
2,148 citations